Digital Agencies

“Think mobile as ad dollars are heading there”: CVL Srinivas

Published

10 years ago

January 24, 2016

MUMBAI: Several market forecasts that we have seen in the past couple of months project digital advertising and marketing growing by leaps and bounds this year. The historical galloping growth rates have led marketers and planners to consider the possibility that the medium will overtake television spends in the near future.

Brand custodians are no longer investing in digital as an added benefit but are thinking about investments on that front from the get-go. So is digital gnawing away at television’s share of ad spends or is its growth coming courtesy a new breed of brand builders?

Group M South Asia CEO CVL Srinivas does not think that TV is losing its edge. “Television is riding the digital wave, and smartly so”, says the veteran waving off any worries of television ad revenues seeing a dip this year. Not denying the obvious growth one sees in the digital space, Srinivas gives indiantelevison.com a complete breakdown of how the digital growth works in favor of broadcasters and content providers, while also touching upon the key trends in the market, the changing role of media agencies and his take on the currently mushrooming of several digital agencies in the market. Excerpts from an interview with indiantelevision.com‘s Papri Das.

Here it is:

How was 2015 for GroupM as a whole? What were the agency’s benchmark developments?

2015 was a great year for us in GroupM. All our agencies performed well, especially when it comes to client retention which I consider most important. On the client acquisition front as well, we grew our business with several new accounts.

Last year has also been kind to us when it came to awards. The GroupM Office of Year award, which is given out by GroupM APAC, was given to us last year. That’s something I consider as another high for us.

For me, 2015 would be the year when we truly broke out of the mould of pure play media agency and delivered a range of different services to our clients to help them keep ahead of the curve. Over the years we have made investments in data, analytics and experiential marketing, cinema advertising and rural marketing and so on. All of that delivered excellent value to our clients last year. That has helped us diversify our offerings and in turn win us new and interesting mandates as well. Apart from that we have actively involved ourselves in the Mobile Marketing Association to help set standards and get some measurements going.

Out of the four agencies under GroupM in India, which one do you think performed the best?

I think all of them did exceptionally well and I say this with confidence based on each of the agency’s client retention and the newer arenas that they ventured successfully into.

How was the year for the industry at large? Did you notice any changes that majorly impacted the industry?

Last year we projected 12.7 per cent growth in ad expenditure and I must say we erred on the conservative side at the start of the year and we ended up with 14.2 per cent, but no one’s complaining!

Several factors led to this development. The FMCG sector despite all the pressure it is facing continues to invest big money behind brands. You also saw huge growth coming in through e-commerce and there were quite a few brands that continued to invest throughout the year.

What key trends do you see emerging in the market in 2016?

Very clearly, our clients and brands in general are adapting to mobile as a medium. Till few years ago we hardly had ten or twenty clients, today the count is around 150. Advertisers are actively investing in campaign after campaign, month after month, by experimenting with new formats and following the measurements. That is something I see taking off in a major way this year as several enablers are supposed to come into place in 2016.

E commerce is emerging as a platform for advertisers in 2016 which can give an interesting spin to ecosystem.

Apart from this we see several interesting initiatives happening in the content space, especially in the video and branded content space. This can give a further push to mobile advertising. The real big headline for me is mobile driving digital growth and in turn driving ad growth in India, and getting all traditional medium owners – be it broadcasters or be it print publication – to think mobile fast and think mobile first, because that’s where most of the advertising dollars are gonna flow to.

What do you think will dictate how marketers spend this year?

Right now we observe that marketers are a bit circumspect on where and when to invest. We are not yet seeing any major budget cuts otherwise our numbers in the GroupM This Year Next Year report for 2016 wouldn’t have looked so good. But there is definitely an amount of cautiousness creeping in amongst advertisers.

I think this year they are going to look at a lot more Return On Investment (ROI) and accountability across different media platforms. I also think they will wait and watch the market before deploying any of their long term campaigns and investments across media channels. Unless a property is tried and tested it will go through intense scrutiny before marketers decide to invest. Tracking of ROI and tracking of what the marketing spends are doing to the overall business will be key drivers for brands this year.

Brands are increasingly seen as the sum of all customer touch points and this in turn increases the scope of marketing. In this context, how is the role of agencies changing?

We think we are becoming even more relevant in the current scenario and important at the end of the day given the way the marketing and the media landscapes are shaping. Today consumers have multiple choices when it comes to brands and media consumption channels. In the same way advertisers and marketers also have multiple options to invest in. It can become highly confusing for the clients. That’s where GroupM went ahead of the curve and started investing in multiple media investment management services so that our clients can have a holistic marketing strategy and solution.

What percentage of your business is “traditional” or core media now?

I can’t share the break up but if you look at the market split, and the fact that we are future focused we tend to concentrate on wherever the marketing is moving to step ahead of it.

A lot has been said about digital advertising overtaking television as the primary medium. What’s the ground reality?

If you look at the trends in the last few years, not just in India but across markets we see a lot of synergy between television and digital. Looking at it from a consumer’s lens, you and I watch television and also consumer media on our second screen be it mobile or laptop. There is some amount of interplay happening between the screens.

Looking at it from a broadcaster or content providers angle, most major broadcasters today have their own digital arms. And hence, I say television is actually riding the digital wave. Broadcasters are doing it very smartly, unlike other media which are getting swamped by digital. We see that trend continuing. Inf act if you look at our forecast figures, TV and digital account for close to 60 per cent of the market share of the total ad expenditure, and we see that number move to 70 to 80 per cent in near future.

Is India truly ready for mobile marketing? Do we have a road map for it?

There are several developments that have happened in the recent past. I have been personally involved in setting up the Mobile Marketing Association (MMA). Despite India being one of the top markets globally for mobile, we did not did not earlier have a body that monitors the digital marketing space. Therefore we needed this body where all stakeholders can come and ideate and put in place systems and structures for the medium. A lot of useful discussions have happened in the recent past be it on measurement and advertising standards and MMA as a body has done phenomenal work across the market. That is one of such several initiatives that will show its effect in 2016.

What impact did BARC rural inclusive data have on the TV industry and on advertisers?

I think it’s still early days to comment on BARC’s rural ratings. It’s only few weeks that they have come out. It is a very positive development. Rural India’s viewership accounts for a sizable chunk of our market. It’s a very aspirational class and important segment for many products and categories. To have data for this segment is a very good development.

Though we will have to wait on watch how the data impacts the market, it is sure that advertisers are going to look at rural markets a lot more seriously especially in terms of media investment deployment across TV and other media options. Similarly content creators are also going to look at that space a lot more seriously today and come up with relevant products and offerings.

And over all it is good for the economy and the country because we are finally becoming a lot more inclusive.

How will the advertising landscape change with the completion of cable television digitization in India?

Funny thing about India is that nothing ever happens sequentially…..everything happens together….somehow amalgamating. This actually makes our job fun because on the one hand you have the whole cable TV digitization playing out and DAS phase III being rolled out, and a lot of DTH players have gotten very active. On the other hand you have the 4 G launch that will open up a lot more bandwidth and infrastructure in digital and you have mobile crossing 1 billion connections.

For marketers and advertisers what this means is to be aware of the developments, keep a close eye on them and see what are the opportunities they can capitalize on in short term and where is it that they need to invest, test and learn so that they can start capitalizing on them in the long term.

The big lesson for us and specially me has been that we need to be constantly in a state of beta. What do we keep testing and learning today which could become a big thing tomorrow. Staying dynamic is the way to go.

2015 also saw several well-known creatives and executives setting up their own startups, resulting in a mushrooming of several branded content and digital agencies. What is your take on this development?

I think it is a good thing that bright young individuals are setting up companies on their own. In fact some of us wouldn’t have jobs if this wasn’t done earlier. It also shows that today there are so many different areas that are emerging, and with the way the industry is being revolutionized there are many different expertise and special skill sets that the marketers need. I believe all of us can co-exist as one happy family because of the way the whole pie is getting fragmented. A lot of them are my dear friends and I wish them all the best.

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GUEST COLUMN: Deepankar Das on the feedback problem slowing creative teams

Published

2 weeks ago

February 2, 2026

indiantelevision.com Team

BENGALURU: For years, creative teams have learned to live with ambiguity. Vague comments, last-minute changes, feedback that arrives without context, clarity, or conviction. It became part of the job – something teams worked around rather than getting it solved.

But as we head into 2026, that tolerance is wearing thin.

Creative work today moves faster, scales wider, and involves more stakeholders than before. Teams are producing more content across more formats, often with distributed collaborators and tighter timelines. In this environment, guesswork is no longer a harmless inconvenience. It’s a cost – to time, to budgets, and to creative mindspace.

The real problem isn’t feedback, it’s how it’s given

Most creative professionals you see today will tell you they’re not against feedback. In fact, they rely on it. Good feedback sharpens ideas, strengthens execution, and pushes work forward. The problem is ‘unclear’ feedback. When someone says “this doesn’t feel right” without context, they aren’t just revising – they’re basically decoding. They’re guessing what the problem might be, trying different directions, and burning time in the process. Multiply that by a few stakeholders and a few rounds, and suddenly days disappear.

In 2026, when teams are expected to deliver faster without compromising quality, interpretation is a luxury most can’t afford.

Scale has changed rverything

Creative projects used to be smaller and simpler. A designer, a manager, maybe one client contact. Feedback loops were short, even if they weren’t perfect.

Today, the same project might involve internal marketing teams, agencies, freelancers, brand reviewers, and regional teams. Everyone has a say. Everyone leaves comments. And often, those comments don’t agree. More people reviewing work means alignment matters more than ever. Clear feedback isn’t just about being nice to creative teams, it’s about keeping projects moving when complexity increases.

Guesswork quietly wears teams down

One of the less talked-about impacts of unclear feedback is what it does to people.

When feedback is vague or contradictory, creatives second-guess their decisions. They hesitate. They overwork. They keep extra time buffers “just in case.” Over time, confidence drops. Ownership fades. Work becomes safer, not stronger. Creative energy gets spent on managing uncertainty instead of pushing ideas forward. And in an industry already grappling with burnout, unclear feedback adds unnecessary mental load.

Actionable feedback is a shared skill

Clear feedback doesn’t mean controlling creative decisions or dictating every detail. It means being specific enough that someone knows what to do next.

Actionable feedback answers three basic questions:

What exactly needs attention?
Why does it matter?
What outcome are we aiming for?
This applies whether you’re reviewing a video frame, a design layout, or a copy draft. The clearer the feedback, the fewer follow-ups it creates. In 2026, teams that treat feedback as a skill and not an afterthought, will move faster with less friction.

Tools shape behaviour (whether we admit it or not)

The way feedback is delivered is often dictated by the tools teams use. Comments buried in long email threads, messages split across chat apps, or notes detached from the actual work all contribute to confusion.

When feedback lives outside the work, context often gets lost. When it’s disconnected from versions and timelines, decisions get questioned. When it’s scattered, accountability disappears. More teams are starting to realise that feedback problems aren’t just communication issues, they’re workflow issues. How work moves between people matters just as much as the work itself.

From Opinions To Alignment
One of the biggest shifts happening in creative teams is a move away from purely opinion-driven feedback. Instead of “I like this” or “I don’t,” teams are asking better questions:

● Does this meet the brief?

● Does this solve the problem?

● Does this align with the goal?

This change reduces unnecessary back-and-forth and helps feedback feel less personal and more productive. It also makes decisions easier to explain and defend. As creative work becomes more strategic, feedback has to support that shift.

2026 Is About Fewer Loops, Not Faster Loops

There’s a misconception that speed means moving through feedback cycles faster. In reality, the most creative teams aren’t just accelerating loops, they’re reducing them. Clear, actionable feedback upfront leads to fewer revisions later. Clear approval stages prevent last-minute surprises. Clear decisions stop work from circling endlessly.

In 2026, efficiency won’t come from working harder or longer. It will come from designing workflows that respect creative time and attention.

Ending guesswork is a mindset change

Ultimately, ending creative guesswork isn’t just about better tools or processes. It’s about mindset. It’s about recognising that clarity is an act of respect – for the work, for the people doing it, for the time invested and for the mindspace used. It’s about moving from “figure it out” to “here’s what we’re aiming for.”

Creative teams that embrace this shift will find themselves not only delivering faster, but also enjoying the process more. And in an industry built on imagination, that might be the most valuable outcome of all.

Digital Agencies

Kunal Wanvari steps up as senior brand and digital marketing manager at Franklin Templeton India

Published

4 weeks ago

January 19, 2026

indiantelevision.com Team

MUMBAI: Franklin Templeton India has elevated Kunal Wanvari to senior brand and digital marketing manager, signalling a continued push towards data-driven brand building and digital-first engagement in a crowded asset management market.

Wanvari has spent nearly eight years with Franklin Templeton India, steadily rising through the marketing ranks. Prior to this role, he served as marketing manager and assistant marketing manager, working across brand strategy, content, digital media and campaign execution from the firm’s Mumbai office.

Before joining Franklin Templeton, Wanvari built his digital credentials at WATConsult, where he handled brand strategy and account leadership roles, and earlier at Kush Infosystems, focusing on SEO and performance marketing. His career began in sales and marketing roles, giving him a ground-up understanding of commercial storytelling.

A computer engineer by training with deep digital marketing expertise, Wanvari’s elevation reflects Franklin Templeton’s bet on hybrid marketers—equal parts brand, data and digital—as competition for investor attention intensifies.

Digital Agencies

PSB Xchange appoints Ankush Aggarwal as CXO, Sahil Sikka as CBO and CFO

Published

1 month ago

January 2, 2026

indiantelevision.com Team

MUMBAI: PSB Xchange, India’s digital marketplace for financial solutions and a flagship platform of Veefin Solutions Limited, has reinforced its leadership team with two senior appointments as it prepares for its next phase of growth.

Ankush Aggarwal has been named chief experience officer, bringing with him more than 20 years of experience across corporate banking and the SME ecosystem. In his new role, he will focus on shaping simple, seamless and results-oriented experiences for banks, corporates and ecosystem partners. Aggarwal has previously held leadership roles at Kotak Mahindra Bank, IndusInd Bank and SG Finserve, where he led initiatives across customer onboarding, credit processes, servicing operations and digital transformation.

Widely recognised for connecting technology, operations and business strategy, Aggarwal has consistently built scalable and compliant experience models. At PSB Xchange, his focus will be on strengthening platform thinking, governance and continuous improvement to enhance efficiency and customer outcomes.

Alongside him, Sahil Sikka joins PSB Xchange as chief business officer and chief financial officer. With over 15 years of experience in banking and financial services, Sikka has played a key role in building and scaling businesses. He was part of the founding leadership team at SG Finserve, where he helped create a listed NBFC, overseeing business strategy, capital planning, product development and governance. His work earned him the best CFO financial services award at the India CFO Awards 2024.

Earlier in his career, Sikka worked with HDFC Bank, Aditya Birla Finance and Kotak Mahindra Bank, driving growth across corporate banking and structured finance. In his dual role at PSB Xchange, he will focus on strengthening growth strategy, scaling operations sustainably and delivering long-term value through strong governance and collaboration.

Commenting on the appointments, PSB Xchange and Veefin Solutions Limited CEO Sorabh Dhawan, said the additions reflect the platform’s ambitions as it expands its engagement with banks and financial institutions. He added that Aggarwal’s experience-led approach and Sikka’s strategic and financial expertise will be central to driving sustainable growth and value creation in the years ahead.