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TAM: Arvind Sharma asks broadcasters to be patient as changes take time

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MUMBAI: Television broadcasters need to have patience as all the stakeholders are taking steps to move to a system of audience measurement acceptable to all, said Advertising Agencies Association India (AAAI) president Arvind Sharma, while speaking exclusively to Indiantelevision.com.

Sharma’s counsel of patience follows outright rejection by broadcasters of the proposals forwarded by TAM Media Research to fortify its existing television ratings system.

Sharma is pinning hopes on the proposed Broadcasters Audience Research Council (BARC) becoming operational in the next few weeks. A monitoring team constituted by BARC will then make sure that TAM carries out the commitments it has made.

AAAI and Indian Society of Advertisers (ISA) had a meeting with TAM officials on 16 August during which the television ratings provider outlined a six-point action plan.

The six steps outlined by TAM include appointment of a security officer and a security agency, expansion in the number of peoplemeters in six top metros, an industry review of the research processes, independent audit of outlier homes, faster rotation of the peoplemeter homes and setting up of an internal audit team.

AAAI is hoping a meeting of AAAI, ISA and Indian Broadcasting Foundation (IBF) will happen in the next few days to finalise the modalities of setting up and making operational BARC.

Sharma said, “I completely understand the growing skepticism. It is only action and demonstration of action which will change skeptics into believers in the sense that something is happening.”

“In real terms what will happen is that we are hoping that BARC will be created within weeks and there will be a team from BARC which will monitor the progress closely,” Sharma added.

His argument is that unless the industry has the ability to monitor the progress in improving the audience measurement system, any timelines will make no sense.

Sharma said he hopes a BARC team to monitor audience measurement is put in place pretty soon.

Asked about how media agencies not present at the meeting on 16 August and those who are not a part of either AAAI or ISA can be taken into confidence, Sharma had this to say: “The Joint Industry Body (JIB) which was supposed to be guiding TAM has not been functional.”

He said the fact that TAM has specified some definite action steps was in itself a good signal. “The rest will be up to BARC to assess whether the proposed steps are adequate for the short run and make sure that they get implemented.”

About a decade ago when there were two suppliers of television ratings – INTAM and TAM, each had their own specific number of meters. The industry stakeholders at that time decided to pool in their resources instead of paying money to two agencies and make the study more robust.

The problem arose when a list of some peoplemeter homes was leaked and then allegations of manipulation of data were made. “So, if a (television) channel wanted to play mischief, it could target three or four peoplemeters homes through extra activations and that would make a huge difference”, Sharma pointed out.

The JIB, when it was functioning about a decade ago, had laid down a lot of processes and rigorous rules for how the sampling would be done and had also introduced electronic checking,
validation of data, etc.

“Associations have to follow their processes. We just have to be a little patient in letting things fall into place. We are definitely moving forward. I am sure of it. The whole point of having associations is to carry members along even though the solutions may take longer to reach,” Sharma said.

His philosophical view was that people involved ultimately accept the changes even if it takes a little longer.

Also read:

TAM proposals fail to enthuse broadcasters

MAM

Nielsen launches co-viewing pilot to sharpen TV measurement

Super Bowl pilot to refine how shared TV audiences are counted

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MUMBAI: Nielsen is taking a fresh stab at one of television’s oldest blind spots: how many people are actually watching the same screen. The audience-measurement giant on February 4 unveiled a co-viewing pilot that uses wearable devices to better capture shared viewing, starting with America’s biggest broadcast stage.

The trial begins with Super Bowl LX on NBC on February 8, 2026, before extending to other high-profile live sports and entertainment events in the first half of the year. The goal is simple but commercially potent: count viewers more accurately, especially during live spectacles that pull families and friends to one screen.

The new approach leans on Nielsen’s proprietary wearable meters, wrist-worn devices that resemble smartwatches. These passively capture audio signatures from TV content, logging exposure to shows, films and live events without requiring viewers to sign in or self-report. In theory, fewer clicks, fewer lapses, better data.

Karthik Rao, Nielsen’s ceo, cast the move as part of a broader measurement push. He said the company’s task is to keep pushing accuracy as clients invest heavily in live programming that draws mass audiences. The co-viewing pilot, he added, builds on upgrades such as Big Data + Panel measurement, out-of-home expansion, live-streaming metrics and wearable-based tracking.

Co-viewing is not new territory for Nielsen, which has long tried to estimate how many people sit before a single set. What is new is the heavier integration of wearables and passive detection to reduce reliance on active inputs from panel homes.

For now, the pilot comes with caveats. Co-viewing estimates from the trial will not be folded into Nielsen’s Big Data + Panel ratings, which remain the industry’s trading currency. Instead, pilot findings will be shared with clients a few weeks after final Big Data + Panel ratings are delivered. Clients may disclose those findings publicly.

More impact data will follow later this year. Full integration into Nielsen’s marketing-intelligence suite is slated as a longer-term play, with a target of bringing co-viewing into currency measurement for the 2026–2027 season. This is only phase one, with further co-viewing enhancements planned beyond 2026 and additional timelines to be announced.

The push fits a wider pattern. Nielsen has in recent years expanded big-data integration, adopted first-party data for live-streaming measurement and broadened out-of-home tracking. It also positions itself as the reference point for streaming metrics through products such as The Gauge and the Nielsen Streaming Top 10.

In a market where billions of ad dollars hinge on decimal points, counting who is in the room matters. If Nielsen can pin down shared viewing, the humble sofa could become prime measurement real estate. The race to count every eyeball just found a new wrist to watch.

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Delhivery chairman Deepak Kapoor, independent director Saugata Gupta quit board

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Gurugram: Delhivery’s boardroom is being reset. Deepak Kapoor, chairman and independent director, has resigned with effect from April 1 as part of a planned board reconstitution, the logistics company said in an exchange filing. Saugata Gupta, managing director and chief executive of FMCG major Marico and an independent director on Delhivery’s board, has also stepped down.

Kapoor exits after an eight-year stint that included steering the company through its 2022 stock-market debut, a period that saw Delhivery transform from a venture-backed upstart into one of India’s most visible logistics platforms. Gupta, who joined the board in 2021, departs alongside him, marking a simultaneous clearing of two senior independent seats.

“Deepak and Saugata have been instrumental in our process of recognising the need for and enabling the reconstitution of the board of directors in line with our ambitious next phase of growth,” said Sahil Barua, managing director and chief executive, Delhivery. The statement frames the exits less as departures and more as deliberate succession, a boardroom shuffle timed to the company’s evolving scale and strategy.

The resignations arrive amid broader governance recalibration. In 2025, Delhivery appointed Emcure Pharmaceuticals whole-time director Namita Thapar, PB Fintech founder and chairman Yashish Dahiya, and IIM Bangalore faculty member Padmini Srinivasan as independent directors, signalling a tilt towards consumer, fintech and academic expertise at the board level.

Kapoor’s tenure spanned Delhivery’s most defining years, rapid network expansion, public listing and the push towards profitability in a bruising logistics market. Gupta’s presence brought FMCG and brand-scale perspective during a period when ecommerce volumes and last-mile delivery economics were being rewritten.

The twin exits, effective from the new financial year, underscore a familiar corporate rhythm: founders consolidate, veterans rotate out, and fresh voices are ushered in to script the next chapter. In India’s hyper-competitive logistics race, even the boardroom does not stand still.

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MAM

Meta appoints Anuvrat Rao as APAC head of commerce partnerships

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SINGAPORE: Anuvrat Rao has taken charge as APAC  head of commerce and signals partnerships at Meta, steering monetisation deals across Facebook, Instagram and WhatsApp from Singapore. The former Google executive, known for launching Google Assistant, PWAs, AMP and Firebase across Asia-Pacific, steps into the role after a high-growth stint as chief business officer at Locofy.ai.

At Locofy.ai, Rao helped convert a three-year free beta into a paid engine, clocking 1,000 subscribers and 15 enterprise clients within ten days of launch in September 2024. The low-code startup, backed by Accel and top tech founders, is famed for turning designs into production-ready code using proprietary large design models.

Before that, Rao founded generative AI venture 1Bstories, which was acquired by creative AI platform Laetro in mid-2024, where he briefly served as managing director for APAC. Alongside operating roles, he has been an active investor and advisor since 2020, backing startups such as BotMD, Muxy, Creator plus, Intellect, Sealed and CricFlex through a creator-economy-led thesis.

Rao spent over eight years at Google, holding senior partnership roles across search, assistant, chrome, web and YouTube in APAC, and earlier cut his teeth in strategy consulting at OC&C in London and investment finance at W. P. Carey in Europe and the US.

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