MAM
Ormax Xpressive: Get ready for facial coding
MUMBAI: Expressions say it all, and researchers for long now have been reading people’s faces to know it all. A smile, a frown, a grin and many more can’t hide the real feelings. Keeping this in mind, researchers are now using facial coding to investigate how viewers react and behave towards TV shows.
In India, Ormax Media which has launched various products to help the Media & Entertainment industry has launched a new one – Ormax Xpressive. The newest variant from the house is an automated face coding based content testing tool. It is powered by RealEyes, a Europe-based outfit who are a global thought leader in this technology.
“Using Xpressive, Indian companies can test video content ranging from five seconds to 50 minutes. Unlike regular research, where consumers are shown the video and then asked a series of questions, this technology captures real behavourial data. It measures the second-by-second response of the audience. TV channels can use it for promo testing and pilot testing, while movies can use it for trailer testing,” highlights Ormax Media CEO Shailesh Kapoor.
What was the thought process behind launching the product, Kapoor says, “Ad testing and video content testing is a common need in the Indian M&E industry. The nature of the industry is such that there is rarely any time to do such studies, because the results are needed within 1-2 days. Ormax Xpressive gives real-time responses, and hence, is highly relevant to the industry.”
Also, since it is based on real response and not claimed response, its output is more credible. “The level of detailing facial coding data can reveal is extraordinary, as you get a second-by-second response, not just an overall response. We believe use of technology for better and more effective consumer research is important, and Ormax Xpressive is an example of our belief,” adds Kapoor.
The media insights firm piloted the product in India in February 2014 for which the technology comes from RealEyes who has a team of scientists dedicated to the best interpretation of the facial response data. “Culturally, India and the West are different, and the expression of emotions can vary. Hence, India benchmarks are critical to build. We bring in that value, as well as the ability to interpret the findings given our strong understanding of the media and entertainment consumers in India,” points out Kapoor.
The beauty of the technology is that it does not require any gadgetry. It is entirely over the webcam. Respondents watch the video and their facial expressions and captured via the webcam and then analysed in the backend by the facial coding software. Results are ready within 10 minutes.
The six basic emotions measured are happy, sad, scared, confused, disgusted and surprised. Then, there are derived parameters, the most important one of which is engagement, which measures the overall engagement levels of the content. All parameters are measured at a second-to-second level, and can be seen by demographic cuts, such as market, age, gender and SEC. Ormax Xpressive studies can be done in two ways: a test link can be sent to respondents who can take the test via their webcam, or a Central Location Testing is conducted, where respondents are invited to a venue and administered the test there via a webcam-enabled computer.
The media insights firm is targeting all media and entertainment companies, who have video content for the new product. It will be used by TV channels and film studios.
However, there are a few media analysts who believe that though it is a good initiative and has its merits, there might be a few demerits attached with it as well. For instance, they believe that the state of mind of the respondent will play an important role in a person’s facial expressions. “Today, social media listening is more important. How well this product will help the industry, we will have to wait and watch,” says a media observer.
Another media analyst agrees and adds, “The results will be subjective and hence, cannot be depended upon solely. If it compliments other parameters then it will definitely be put to a good use.”
As for the future, the firm believes that the importance of research will only continue to grow as the market evolves. Technology will play a role in improving the output of research and making it more reliable and actionable. “Technology should not be used for the sake of using technology, but for a better output,” concludes Kapoor.
MAM
Nielsen launches co-viewing pilot to sharpen TV measurement
Super Bowl pilot to refine how shared TV audiences are counted
MUMBAI: Nielsen is taking a fresh stab at one of television’s oldest blind spots: how many people are actually watching the same screen. The audience-measurement giant on February 4 unveiled a co-viewing pilot that uses wearable devices to better capture shared viewing, starting with America’s biggest broadcast stage.
The trial begins with Super Bowl LX on NBC on February 8, 2026, before extending to other high-profile live sports and entertainment events in the first half of the year. The goal is simple but commercially potent: count viewers more accurately, especially during live spectacles that pull families and friends to one screen.
The new approach leans on Nielsen’s proprietary wearable meters, wrist-worn devices that resemble smartwatches. These passively capture audio signatures from TV content, logging exposure to shows, films and live events without requiring viewers to sign in or self-report. In theory, fewer clicks, fewer lapses, better data.
Karthik Rao, Nielsen’s ceo, cast the move as part of a broader measurement push. He said the company’s task is to keep pushing accuracy as clients invest heavily in live programming that draws mass audiences. The co-viewing pilot, he added, builds on upgrades such as Big Data + Panel measurement, out-of-home expansion, live-streaming metrics and wearable-based tracking.
Co-viewing is not new territory for Nielsen, which has long tried to estimate how many people sit before a single set. What is new is the heavier integration of wearables and passive detection to reduce reliance on active inputs from panel homes.
For now, the pilot comes with caveats. Co-viewing estimates from the trial will not be folded into Nielsen’s Big Data + Panel ratings, which remain the industry’s trading currency. Instead, pilot findings will be shared with clients a few weeks after final Big Data + Panel ratings are delivered. Clients may disclose those findings publicly.
More impact data will follow later this year. Full integration into Nielsen’s marketing-intelligence suite is slated as a longer-term play, with a target of bringing co-viewing into currency measurement for the 2026–2027 season. This is only phase one, with further co-viewing enhancements planned beyond 2026 and additional timelines to be announced.
The push fits a wider pattern. Nielsen has in recent years expanded big-data integration, adopted first-party data for live-streaming measurement and broadened out-of-home tracking. It also positions itself as the reference point for streaming metrics through products such as The Gauge and the Nielsen Streaming Top 10.
In a market where billions of ad dollars hinge on decimal points, counting who is in the room matters. If Nielsen can pin down shared viewing, the humble sofa could become prime measurement real estate. The race to count every eyeball just found a new wrist to watch.
Brands
Delhivery chairman Deepak Kapoor, independent director Saugata Gupta quit board
Gurugram: Delhivery’s boardroom is being reset. Deepak Kapoor, chairman and independent director, has resigned with effect from April 1 as part of a planned board reconstitution, the logistics company said in an exchange filing. Saugata Gupta, managing director and chief executive of FMCG major Marico and an independent director on Delhivery’s board, has also stepped down.
Kapoor exits after an eight-year stint that included steering the company through its 2022 stock-market debut, a period that saw Delhivery transform from a venture-backed upstart into one of India’s most visible logistics platforms. Gupta, who joined the board in 2021, departs alongside him, marking a simultaneous clearing of two senior independent seats.
“Deepak and Saugata have been instrumental in our process of recognising the need for and enabling the reconstitution of the board of directors in line with our ambitious next phase of growth,” said Sahil Barua, managing director and chief executive, Delhivery. The statement frames the exits less as departures and more as deliberate succession, a boardroom shuffle timed to the company’s evolving scale and strategy.
The resignations arrive amid broader governance recalibration. In 2025, Delhivery appointed Emcure Pharmaceuticals whole-time director Namita Thapar, PB Fintech founder and chairman Yashish Dahiya, and IIM Bangalore faculty member Padmini Srinivasan as independent directors, signalling a tilt towards consumer, fintech and academic expertise at the board level.
Kapoor’s tenure spanned Delhivery’s most defining years, rapid network expansion, public listing and the push towards profitability in a bruising logistics market. Gupta’s presence brought FMCG and brand-scale perspective during a period when ecommerce volumes and last-mile delivery economics were being rewritten.
The twin exits, effective from the new financial year, underscore a familiar corporate rhythm: founders consolidate, veterans rotate out, and fresh voices are ushered in to script the next chapter. In India’s hyper-competitive logistics race, even the boardroom does not stand still.
MAM
Meta appoints Anuvrat Rao as APAC head of commerce partnerships
At Locofy.ai, Rao helped convert a three-year free beta into a paid engine, clocking 1,000 subscribers and 15 enterprise clients within ten days of launch in September 2024. The low-code startup, backed by Accel and top tech founders, is famed for turning designs into production-ready code using proprietary large design models.
Before that, Rao founded generative AI venture 1Bstories, which was acquired by creative AI platform Laetro in mid-2024, where he briefly served as managing director for APAC. Alongside operating roles, he has been an active investor and advisor since 2020, backing startups such as BotMD, Muxy, Creator plus, Intellect, Sealed and CricFlex through a creator-economy-led thesis.
Rao spent over eight years at Google, holding senior partnership roles across search, assistant, chrome, web and YouTube in APAC, and earlier cut his teeth in strategy consulting at OC&C in London and investment finance at W. P. Carey in Europe and the US.
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