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L&K Saatchi & Saatchi wins global creative mandate for VFS Global

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MUMBAI: VFS Global, the world’s largest outsourcing and technology servicing specialists for governments and diplomatic missions worldwide has appointed L&K Saatchi & Saatchi as its global creative agency. L&K Saatchi & Saatchi won the mandate following a multi-agency pitch, in which leading agency groups participated across multiple rounds of pitching. L&K Saatchi & Saatchi will be managing VFS Global’s marketing and branding mandate for all its operations worldwide.

VFS Global is at an important juncture of its brand journey as it looks to strengthen the brand amongst its consumers, drive engagement and increase awareness about the vast portfolio of product and services.

VFS Global chief marketing officer Belson Coutinho said, “Having pioneered visa, passport, identity management and citizen services for client governments, VFS Global is now focussing on building a strong consumer brand and enhanced customer experience. I am excited to have L&K Saatchi & Saatchi onboard who I believe are the right partners to collaborate with in our journey and take brand VFS Global to the next level.”

L&K Saatchi & Saatchi CEO and managing partner Anil S Nair said, “We are excited and very pleased that we got this mandate from VFS Global after a tough pitch. VFS Global are the pioneers and innovators in the travel support services business and it will be a very interesting category for us to produce some great marketing campaigns together.”

A pioneer of the outsourced visa services industry, VFS Global offers visa applicants around the world a range of services aimed at creating a seamless and convenient visa application process. Since inception, the company has created a variety of tech-enabled innovations to ease the visa process for governments as well as applicants. 

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BigTrunk Communications wins digital mandate for Soframycin

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MUMBAI: BigTrunk Communications, an integrated digital marketing agency known for driving brand transformations across industries, has been awarded the digital marketing mandate for Soframycin, one of India’s most trusted antiseptic cream brands from the EncubeEthicals portfolio. With this collaboration, Soframycin makes its debut into the digital space, aiming to amplify its presence across India through compelling social media narratives and data-led campaigns. BigTrunk will lead the brand’s digital strategy and execution, with a focus on connecting Soframycin’s legacy of trust with today’s health-conscious and digitally engaged audience.

Soframycin has been a household name for generations, widely recognized for its efficacy in treating cuts, burns, and wounds. Backed by the scientific rigor and pharmaceutical expertise of EncubeEthicals, a pharmaceutical powerhouse since 1998, the brand benefits from the expertise of over 1,400 professionals, including more than 200 R&D specialists and a robust team of quality experts. With a presence in over 50 countries, Encube’s commitment to excellence in topical formulations adds deep credibility to Soframycin’s legacy. Now, as the brand enters the digital space, BigTrunk Communications will lead the charge in reimagining Soframycin’s story—creating modern, relatable digital experiences that stay true to its heritage.

“As we take Soframycin into its next chapter of growth, embracing digital media is not just a strategy but a necessity. We wanted a partner who could translate our scientific credibility into engaging, relatable content for today’s audience,” said Soframycin vice president – marketing, Ajay Rawal. “BigTrunk’s deep understanding of healthcare communications and digital behavior makes them the ideal partner to build meaningful narratives around wound care, trust, and wellbeing.”

“Soframycin is more than a product—it’s a legacy deeply rooted in care and science,” added BigTrunk Communications founder & managing director Bharat Subramaniam. “We’re excited to take on this responsibility of guiding a heritage brand into the digital world. Our focus will be on creating contextual storytelling and purpose-driven campaigns that bring Soframycin closer to Indian families, both old and new.”

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ting bags the digital and social media marketing mandate of Lapita

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MUMBAI: ting, an India-based advertising agency, having presence in Chennai, Mumbai, Delhi along with Global regions of UAE and UK, has bagged the digital and social media marketing mandate of Lapita, Dubai Parks & Resorts, Autograph Collection Hotels.

As part of the mandate, the agency will handle the Social and Creative Mandate for the brand in UAE.

Speaking on the new account win, ting partner Manan Vora said, “We’re thrilled to partner with Lapita Dubai Parks & Resorts in Dubai, bringing Ting UAE’s creative and digital expertise to elevate their marketing efforts. Together, we’re crafting engaging brand experiences that reflect the spirit of adventure and family fun at Lapita.”

Lapita (Marriot) senior marketing manager, Nikhil Taneja said, “Working with ting has been a seamless and inspiring experience. Their creativity, professionalism, and deep understanding of our brand brought our vision to life in the most impactful way. We truly value their partnership and look forward to more exciting collaborations ahead.”

“Winning the Lapita, Dubai Parks and Resorts account is a proud milestone for us, not just because of the prestige of the brand, but because of the shared belief in storytelling that connects and converts. We’re excited to shape their digital presence and look forward to unlocking larger creative opportunities together,” said UAE business head, Dhawal Shah added.

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Social Panga brushes up Neo’s digital presence with Nippon Paint mandate

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MUMBAI: Social Panga has bagged the social media mandate for Neo by Nippon Paint, the services-led home painting vertical of Nippon Paint India, in a move that promises to coat the category with fresh thinking and digital-first storytelling.

Handled by the agency’s Bengaluru office, the mandate covers integrated content strategy, campaign ideation, and painter-facing brand building. The partnership has already rolled out a bold World Painter Appreciation Day campaign, rebranding painters as “Home Stylists” and unveiling India’s first painter anthem, a professional identity kit, and a premium onboarding experience.

Neo by Nippon Paint is currently active in Bengaluru and Tamil Nadu, offering dust-free, design-forward, and end-to-end painting services, including colour consultancy, waterproofing, and custom finishes. Positioned as a modern makeover solution for Indian homes, Neo aims to elevate painting from utility to aesthetic expression.

Social Panga co-founder Himanshu Arora said, “Neo by Nippon Paint isn’t just redefining home painting. It’s reimagining what a home makeover means for today’s generation. The brand has a bold vision and a deep respect for the people behind the process, and that’s what excited us. At Social Panga, we’re thrilled to partner with a team that sees painters as creators and homes as stories waiting to be told.”

“Bringing Social Panga on board to manage Neo by Nippon Paint’s social mandate has been one of the best strategic moves for our brand. The team understood the brief to a T, resulting in a continuous stream of highly engaging content. A key highlight is their incredible responsiveness, which enables us to develop better creatives with remarkable speed. We believe this partnership will significantly enhance our ability to tell compelling stories to our audience,” said Neo by Nippon Paint senior director – service marketing, Bharat Raja.

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With Social Panga steering the digital canvas, the brand hopes to stroke a vibrant narrative that honours both beautiful homes and the skilled hands that bring them to life.

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