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It wasn’t me!

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Passing the buck – the one skill that is genetically transmitted through the organizational DNA over decades. Some agency systems have actually developed ‘propriety models’ to perfect this activity. Perhaps the old adage that ‘models give events structure but not direction’ is likely to be proven wrong during the course of events.

“Why do you guys always screw up so badly? Especially after everything was so crystal clear after the last meeting?” enquired a fuming Mr. Bose (the client) of the agency team.
His outburst was after an eventful meeting with the client top brass. To say that the meeting was bad would be tantamount to describing a Tsunami as a mildly agitated ripple in the water.

“Open your eyes with belief, and thou shall come to no grief” the hushed Chinese accent, the express delivery of the tea cup and Chai-La (the mystical Chinese canteen tea boy) vanished in the smoldering embers of Mr. Bose’s previous statement, but not before leaving Ram with a riddle to ponder over.

As Ram scratched his head trying to make sense of Chai-La’s latest conundrum, he could not help but notice all the other agency people – PP (the handle bar mustached creative director), Vikas (Ram’s boss and the account head), Planimus (the media planning head) and Dharti (the account planner), look strangely a little past Mr. Bose, almost like they were looking beyond him at another person.

Then Vikas spoke, with his tone matching the aggressive intent of Mr. Bose’s.

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“Mr. Bose, firstly there was no clarity on when this meeting was to take place, secondly there was no agreed upon agenda, and thirdly there was no direction in terms of what was to be done for creative. The creative was left without a clue as to what was needed for today.”

Ram, baulked for Vikas, thinking PP would typically fly off the handle on that accusation of ‘a lack of direction’. But PP was mysteriously calm, almost frighteningly composed (for a creative sort that is). He gently tugged at his moustache, stroking it with almost philosophical poise, as he also strangely looked beyond Mr. Bose, as if for guidance.

“To be frank, we were quite stumped with what sizes to take and what duration commercials we should create, because to the creative this was more a question of what could be achieved through the effective and innovative use of media, but since that picture was never truly clear we were left groping in the dark. A bit like watching Ganguly play short stuff,” ended PP, with a resounding guffaw, not really supported by the lone client representative.

Ram’s jaw dropped to the level of an audible thud. He was perplexed by PP’s statement, because that squarely placed the ball in the court of Planimus-A man who undertook his business with gladiatorial passion. A man who readily fought with creative for shorter durations and smaller sizes with the frenzy of a wounded humpback whale trying to stave off a pack of Orcas.

Planimus however barely raised his eyebrow from his laptop. In that faintest movement of his retina, Ram deduced that he also had looked beyond Mr. Bose for higher enlightenment and direction.

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“Even I need to depend on what understanding of the consumer is provided to me from account planning. The nuances of the consumer, who he is, what he does, and in what manner the brand finds a role in his existence. All these inputs are very important to me before I begin my work, and if there was no clear brief from that end I could only do that much.” concluded Planimus, squarely placing the onerous task of taking on the lions in Dharti’s court, as he returned his uninhibited focus to his laptop.

“Any pass is better than carrying the ball.” These immortal words from a documentary on ‘How to play the beautiful game’ had remained etched in Ram’s memory from an early age. But the realisation that this was applicable in modern day business was just about dawning on him.

Dharti’s pretty eyelashes had briefly fluffed when Planimus passed the baton to her. But something behind Mr. Bose seemed to reassure her.

Mr. Bose turned his head in her direction; his neck was getting its best workout since Wimbledon. His smile and patience was getting a little wearier. However, given that it was Dharti he was looking at, he reached from deep within to showcase his best.

“There were so many things said at the last meeting, and many possible new directions emerged, that one had lost track of what was finally decided, e.g. I recollect that briefly there was talk of repositioning our itching cream for the groin as a face cream, given the thinking that if it can handle ‘low down’ bacteria than that at the top should be infinitely simpler. So I had to begin from the minutes mailed to me by the account team.”

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All eyes in the room turned to Ram as he found himself looking straight into the cold eyes of Mr. Bose, whose triumphant grin resembled that of a Tyrannosaur, who has just magically discovered a chained goat left behind by nature for supper

Ram’s panic stricken mind was groping for an answer. He looked around and saw encouraging looks from each and every person in the room, sans Mr. Bose. As if they all had expected that the spotlight would rest finally on him and that he would be able to handle it. Astonishingly even Vikas was looking supportively towards him, it was almost unreal.

As he closed his eyes to muster his wits, he felt the express delivery of the tea cup in his hand and prophetic words spoken in a hushed oriental tone in his ears.

“To protect thyself from the oncoming rage, look around and thou might find the answer on a page”

He looked up in time to see Chai-La disappear into an inter office memo with an unerringly loud cackle of demonic laughter.

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Ram felt his hand go forward and touch the page. It felt a little strange, almost like he had made a cosmic connection. As he looked around at his team mates he caught relieved smiles on all their faces.

Then as he turned to Mr. Bose he saw her.

She had a divine, 1000 watt radiance about her. Her hair was glowing, long lustrous strands that shampoo brand managers would have betrayed their mothers for, her skin was flawless and blemish cum acne free, her smile was angelically sly enough to cause the will of reticent accountants to waver, for a minute he thought he was witnessing a supernatural being. But he saw a sash on her that said ‘Ms. PTB Propriety 2006’ and that convinced him otherwise. Mysteriously Mr. Bose seemed completely unaware of her existence.

Ram continued to watch her in awe as she did a small pompom routine and topped it off by moving both her hands together in a circular arc across the room tracing every occupant in it until they stopped at Mr. Bose. Then she dazzled a smile at Ram and vanished. For once Ram knew what he had to say

“Mr. Bose, I did write and circulate the minutes of the last meeting, but I had also emailed you the same and put a very important highlighted footnote there that Vikas had insisted on. The footnote said that you had to get the minutes seen and ratified by the chairman before the next meeting. You never got back to us on that.” He said feeling a strange calm and peace in him as he went about every sentence.

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Mr. Bose’s smile disappeared of his face with the speed of platonic thoughts leaving your mind once the channel switches to Baywatch. Sweat began to form on his massive brow.

“Yes! Why didn’t you?” asked Vikas, thumping the table with great gusto.

Mr. Bose began mopping his forehead with a handkerchief that he seemed to have produced from the medieval era, “I have to get back to the office to meet the chairman, but you can take your time for the next presentation, let me know when…”

He vanished from the room even before bothering to punctuate the previous statement.

There were collective yells of joy and high fives that were exchanged within the agency folk as they all trickled out of the room, visibly elated at having successfully defended their spotless home game record in this respect.

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As Vikas was leaving the room, he looked back to see Ram immersed in deep thought.

“What’s up chief?” he asked Ram.

“Who was she?”

Vikas smiled his all knowing smile,” She was the propriety model that we have developed for passing the buck PTB-2006, I can’t really tell you any more, its top secret.”

“But why could I see her only after I touched the memo?”

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“Because it’s difficult for underlings to see her, unless they fully understand the organizational DNA, and sometimes getting in touch with papers that symbolize how we excel at passing the buck (PTB) like inter office memos does help,” concluded Vikas as he left the room to resume his hostility with PP and every other creative in the world.

“Then I saw her face, now I am a believer,” a markedly Mandarin version of this classic song began playing on Ram’s Taiwanese walkman, as Ram found his fingers fondling a tea cup even as Chai-La disintegrated into one of the Chinese letters on the walkman logo.

 

 

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Netflix India names Rekha Rane director of films and series marketing

Streaming giant bets on a seasoned marketer who helped build Amazon and Netflix into household names

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MUMBAI: Netflix has put a proven brand builder at the helm of its films and series marketing in India, naming Rekha Rane as director in a move that signals sharper focus on audience growth and cultural cut-through in one of its most hotly contested markets.

Rane steps into the role after seven years at Netflix, where she has quietly shaped how the platform sells stories to India. Her latest promotion, effective February 2026, crowns a run that spans brand, slate and product marketing across originals, licensed content and new verticals such as games.

A strategic marketing and communications professional with roughly 15 years’ experience, Rane has spent much of her career building technology-led consumer businesses and new categories, notably e-commerce and subscription video on demand. She was part of the early push that introduced Amazon.in, Prime Video and Netflix to Indian homes, then helped turn them into everyday brands.

At Netflix, she most recently served as head of brand and slate marketing for India from March 2024 to February 2026, leading teams across media and marketing for global and local content portfolios. Before that, as manager for original films and series marketing, she led IP creation and go-to-market strategy for titles including Guns and Gulaabs, Kaala Paani, The Railway Men* and The Great Indian Kapil Show, spanning both binge and weekly-release formats.

Her earlier Netflix roles covered product discovery and promotion in India and integrated campaign strategy to drive conversations around the content slate, product awareness and brand-equity metrics.

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Before Netflix, Rane logged more than three years at Amazon in brand marketing roles in Bengaluru. There she handled national and regional campaigns for Amazon.in, worked on customer assistance programmes in growth geographies and contributed to the go-to-market strategy for the launch of Prime Video India.

Her career began well away from streaming. At Reliance Brands in Mumbai, she worked on retail marketing for Diesel and Superdry. A stint at Leo Burnett saw her work on primary research for P&G Tide, mapping Indian shoppers’ paths to purchase. Earlier still, at Orange in the United Kingdom, she rose from sales assistant to store manager, running a team and owning monthly P&L for a retail outlet.

The arc is telling. As global streamers fight for attention in a crowded Indian market, executives who understand both mass retail behaviour and digital habit-building are prized. Rane’s career sits at that intersection.

For Netflix, the bet is simple: in a market spoilt for choice, sharp marketing can still tilt the screen. And with Rane now leading the charge, the streamer is signalling it wants not just viewers, but fandom.

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Orient Beverages pops the fizz with steady Q3 gains and rising profits

Kolkata-based beverage maker reports stronger revenues and profits for December quarter.

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MUMBAI: A fizzy quarter with a steady aftertaste that’s how Orient Beverages Limited, the company that manufactures and distributes packaged drinking water under the brand name Bisleri closed the December 2025 period, as the Kolkata-based drinks maker reported improved revenues and a healthy rise in profits, signalling operational stability in a competitive beverage market.

For the quarter ended December 31, 2025, Orient Beverages posted standalone revenue from operations of Rs 39.98 crore, up from Rs 36.42 crore in the previous quarter and Rs 33.53 crore in the same quarter last year. Total income for the quarter stood at Rs 42.24 crore, reflecting consistent demand and stable pricing across its beverage portfolio.

Profit before tax for the quarter came in at Rs 3.47 crore, a sharp improvement from Rs 1.31 crore in the September quarter and Rs 0.39 crore a year ago. After accounting for tax expenses of Rs 0.79 crore, the company reported a net profit of Rs 2.68 crore, nearly three times the Rs 0.99 crore recorded in the preceding quarter.

On a nine-month basis, the momentum remained intact. Revenue from operations for the period ended December 31, 2025 rose to Rs 117.66 crore, compared with Rs 106.95 crore in the corresponding period last year. Net profit for the nine months climbed to Rs 5.51 crore, more than double the Rs 2.18 crore reported in the same period of the previous financial year.

The consolidated numbers told a similar story. For the December quarter, consolidated revenue from operations stood at Rs 45.06 crore, while profit after tax came in at Rs 2.06 crore. For the nine-month period, consolidated revenue touched Rs 133.57 crore, with net profit of Rs 4.49 crore, underscoring the group’s improving profitability trajectory.

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Operating expenses remained largely controlled, with cost of materials, employee benefits and other expenses broadly aligned with revenue growth. The company continued to operate within a single reportable segment beverages simplifying its cost structure and reporting framework.

The unaudited financial results were reviewed by the Audit Committee and approved by the Board of Directors at its meeting held on 7 February 2026. Statutory auditors carried out a limited review and reported no material misstatements in the results.

In a market where margins are often squeezed by input costs and competition, Orient Beverages’ latest numbers suggest the company has found a reliable rhythm not explosive, but steady enough to keep the fizz alive.

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MAM

Washington Post CEO exits abruptly after newsroom cuts spark backlash

Leadership change follows layoffs, protests and a bruising battle over trust.

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MUMBAI: When the presses are rolling but patience runs out, even the editor’s chair isn’t safe. The Washington Post announced on Saturday that its chief executive and publisher Will Lewis is stepping down with immediate effect, bringing a sudden end to a turbulent two-year tenure marked by financial strain, newsroom unrest and public backlash.

Lewis’s exit comes just days after the Bezos-owned newspaper announced sweeping job cuts that triggered protests outside its Washington headquarters and a wave of anger from readers and staff. While newspapers across the US are grappling with shrinking revenues and digital disruption, Lewis’s leadership had increasingly come under fire for how those pressures were handled.

The Post confirmed that Jeff D’Onofrio, a former Tumblr CEO who joined the organisation last year as chief financial officer, has taken over as CEO and publisher, effective immediately. In an email to staff, later shared by reporters on social media, Lewis said it was “the right time for me to step aside.”

The leadership change follows the announcement of large-scale redundancies earlier this week. While the Post did not officially confirm numbers, The New York Times reported that around 300 of the paper’s roughly 800 journalists were laid off. Entire teams were dismantled, including the Post’s Middle East bureau and its Kyiv-based correspondent covering the war in Ukraine.

Sports, graphics and local reporting were sharply reduced, and the paper’s daily podcast, Post Reports, was suspended. On Thursday, hundreds of journalists and supporters gathered outside the Post’s downtown office in protest, calling the cuts a blow to public-interest journalism.

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Former executive editor Marty Baron described the moment as “among the darkest days in the history of one of the world’s greatest news organisations.”

Lewis defended his record in his farewell note, saying “difficult decisions” were taken to secure the paper’s long-term future and protect its ability to publish “high-quality nonpartisan news”. But his tenure coincided with growing scrutiny of editorial independence at the Post.

Owner Jeff Bezos faced criticism for reining in the paper’s traditionally liberal editorial page and blocking an endorsement of Democratic presidential candidate Kamala Harris ahead of the 2024 US election. The move was widely seen as breaking the long-standing firewall between ownership and editorial decision-making.

According to a Wall Street Journal report, around 250,000 digital subscribers cancelled their subscriptions after the paper declined to endorse Harris. The Post reportedly lost about $100 million in 2024 as advertising and subscription revenues slid.

While the wider newspaper industry continues to battle declining print advertising and the pull of social media, some national titles have stabilised. Rivals such as The Wall Street Journal and The New York Times have managed to build sustainable digital businesses, a turnaround that has so far eluded the Post despite its billionaire backing.

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As Jeff D’Onofrio steps into the role, the challenge is stark, restore confidence inside the newsroom, win back readers who walked away, and prove that one of America’s most storied newspapers can still find its footing in a brutally competitive media landscape.

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