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Indian brands eye 25% increase in mobile marketing spends

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MUMBAI: In this ever changing and developing world, which is led by technological advancements, brands need to constantly re-examine their strategies and explore the full extent of the tools at their disposal. In a scenario like this, the key to the mobile marketing industry’s success is for brands to take a focused and consumer-centric approach.

 

What’s more, according to a research called “State of the industry – mobile marketing in India” conducted by WARC in conjunction with Mobile Marketing Association (MMA), around 75 per cent of Indian marketers are looking to raise their mobile marketing spends to 25 per cent from this year from 10 per cent or less from the previous years. What’s more, the number might even hit 50 per cent in the next five years.

 

According to WARC Asia Pacific MD Edward Pank, the study indicated that Hindustan Unilever was the most innovative mobile brand in the country followed closely by Flipkart, Samsung, Amazon and Paytm while Telecom and Retail ead the way in terms of innovation and location based marketing.

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The annual MMA Forum India 2015, which was held in Gurgaon recently, was themed ‘Acquiring, Reaching and Engaging the Right Consumers through Mobile.’ The forum saw speakers from brands, agencies and technology companies, dissecting successful and innovative brand campaigns over the previous year to highlight the importance and effectiveness of mobile within the marketing mix.

 

“Capability-building and innovation are key to the success of the mobile marketing industry. In light of the rapid evolution of technology, it’s important for brands to take a focused and consumer-centric approach to mobile,” said MMA Asia Pacific managing director Rohit Dadwal.

 

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The MMA Forum India 2015 kicked off with a keynote session by Unilever regional vice president – media Rahul Weld, who discussed Unilever’s innovative approach to marketing and its success in reaching out to the targeted customer through effective strategies.

 

Talking about the importance of “seizing the moment” when reaching out to the consumer, Google India industry director – e-commerce, retail, online classifieds and technology Nitin Bawankule said, “The most effective way to reach out to the consumer is to target them in time of their need. Every consumer looks for solutions on their mobile devices and strategic advertising are key to catching the consumer at this moment.”

 

Media specialist and writer Vanita Kohli-Khandekar and Vserv co-founder & CEO Dippak Khurana brought to light the various aspects of mobile commerce, advertising and data that can help shrink the intent-purchase gap. 

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Talking about the need to share data to leverage its power to reach, engage and acquire the consumer, Khurana said that publishers with significant “consumer attention” will try to move to commerce and that while consumers in India have regularly demonstrated their appetite to pay through mobile, marketers have been shy of sharing data that could help them buy through mobile platforms, significantly limiting their success.

 

Madhouse Inc founder & CEO Joshua Maa discussed the similarities and the difference between different Asian markets with a focus on India and China during his session – “No two markets are the same yet they are not different.” He covered aspects and opportunities where India could learn from China and vice versa.

 

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Group M CEO CVL Srinivas moderated a panel discussion with Pepsico India vice president – beverages category Vipul Prakash, ZEEL chief business officer Sunil Buch and OLX India CEO Amarjit Singh Batra, where they shared insights on becoming “mobile capable” and how media owners, brands and agencies can come together to build mobile insight and capability to achieve the desired level of maturity.

 

Yahoo Asia Pacific senior director marketing Nitin Mathur unveiled the various aspects of Flurry, the mobile-analytics company acquired by Yahoo, and discussed its potential to influence the consumer by tracking their behaviour on apps and building personalised and relevant communication thereby highlighting the need for more such tools in the space.

 

Opera Mediaworks Asia managing director Vikas Gulati illustrated the effectiveness of mobile devices in connecting brands and consumers by discussing the success of AskMeBazaar.com’s campaign with Askme India group CMO Manav Sethi and Findit Malaysia that was executed by Opera MediaWorks. Gulati discussed at length, the power that mobile empowers brands with, to control consumer behaviour as they are most intimate and used media device.

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As part of the MMA forum 2015, Madhouse – South Asia COO Milind Pathak introduced the winners of Madlabs, a platform introduced by Madhouse to showcase the innovative mobile communications and solutions in the startup ecosystem and espoused the effective use of mobile to reach out the targeted consumer.

 

The MMA Forum was followed by the MMA’s mobile excellence awards program – SMARTIES India 2015 where the winners from 15 categories and five Industry awards were announced.

 

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Over 330 delegates and 34 industry leaders representing the mobile marketing ecosystem in the country came together for the day-long event to discuss and deliberate over the future of the industry.

Digital Agencies

GUEST COLUMN: Deepankar Das on the feedback problem slowing creative teams

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BENGALURU: For years, creative teams have learned to live with ambiguity. Vague comments, last-minute changes, feedback that arrives without context, clarity, or conviction. It became part of the job – something teams worked around rather than getting it solved.

But as we head into 2026, that tolerance is wearing thin.

Creative work today moves faster, scales wider, and involves more stakeholders than before. Teams are producing more content across more formats, often with distributed collaborators and tighter timelines. In this environment, guesswork is no longer a harmless inconvenience. It’s a cost – to time, to budgets, and to creative mindspace.

The real problem isn’t feedback, it’s how it’s given

Most creative professionals you see today will tell you they’re not against feedback. In fact, they rely on it. Good feedback sharpens ideas, strengthens execution, and pushes work forward. The problem is ‘unclear’ feedback. When someone says “this doesn’t feel right” without context, they aren’t just revising – they’re basically decoding. They’re guessing what the problem might be, trying different directions, and burning time in the process. Multiply that by a few stakeholders and a few rounds, and suddenly days disappear.

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In 2026, when teams are expected to deliver faster without compromising quality, interpretation is a luxury most can’t afford.

Scale has changed rverything

Creative projects used to be smaller and simpler. A designer, a manager, maybe one client contact. Feedback loops were short, even if they weren’t perfect.

Today, the same project might involve internal marketing teams, agencies, freelancers, brand reviewers, and regional teams. Everyone has a say. Everyone leaves comments. And often, those comments don’t agree. More people reviewing work means alignment matters more than ever. Clear feedback isn’t just about being nice to creative teams, it’s about keeping projects moving when complexity increases.

Guesswork quietly wears teams down

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One of the less talked-about impacts of unclear feedback is what it does to people.

When feedback is vague or contradictory, creatives second-guess their decisions. They hesitate. They overwork. They keep extra time buffers “just in case.” Over time, confidence drops. Ownership fades. Work becomes safer, not stronger. Creative energy gets spent on managing uncertainty instead of pushing ideas forward. And in an industry already grappling with burnout, unclear feedback adds unnecessary mental load.

Actionable feedback is a shared skill

Clear feedback doesn’t mean controlling creative decisions or dictating every detail. It means being specific enough that someone knows what to do next.

Actionable feedback answers three basic questions:

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What exactly needs attention? 
Why does it matter? 
What outcome are we aiming for?
This applies whether you’re reviewing a video frame, a design layout, or a copy draft.  The clearer the feedback, the fewer follow-ups it creates. In 2026, teams that treat feedback as a skill and not an afterthought, will move faster with less friction.

Tools shape behaviour (whether we admit it or not)

The way feedback is delivered is often dictated by the tools teams use. Comments buried in long email threads, messages split across chat apps, or notes detached from the actual work all contribute to confusion.

When feedback lives outside the work, context often gets lost. When it’s disconnected from versions and timelines, decisions get questioned. When it’s scattered, accountability disappears. More teams are starting to realise that feedback problems aren’t just communication issues, they’re workflow issues. How work moves between people matters just as much as the work itself.

From Opinions To Alignment
One of the biggest shifts happening in creative teams is a move away from purely opinion-driven feedback. Instead of “I like this” or “I don’t,” teams are asking better questions:

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●       Does this meet the brief?

●       Does this solve the problem?

●       Does this align with the goal?

This change reduces unnecessary back-and-forth and helps feedback feel less personal and more productive. It also makes decisions easier to explain and defend. As creative work becomes more strategic, feedback has to support that shift.

2026 Is About Fewer Loops, Not Faster Loops

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There’s a misconception that speed means moving through feedback cycles faster. In reality, the most creative teams aren’t just accelerating loops, they’re reducing them. Clear, actionable feedback upfront leads to fewer revisions later. Clear approval stages prevent last-minute surprises. Clear decisions stop work from circling endlessly.

In 2026, efficiency won’t come from working harder or longer. It will come from designing workflows that respect creative time and attention.

Ending guesswork is a mindset change

Ultimately, ending creative guesswork isn’t just about better tools or processes. It’s about mindset. It’s about recognising that clarity is an act of respect – for the work, for the people doing it, for the time invested and for the mindspace used. It’s about moving from “figure it out” to “here’s what we’re aiming for.”

Creative teams that embrace this shift will find themselves not only delivering faster, but also enjoying the process more. And in an industry built on imagination, that might be the most valuable outcome of all.

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Kunal Wanvari steps up as senior brand and digital marketing manager at Franklin Templeton India

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MUMBAI: Franklin Templeton India has elevated Kunal Wanvari to senior brand and digital marketing manager, signalling a continued push towards data-driven brand building and digital-first engagement in a crowded asset management market.

Wanvari has spent nearly eight years with Franklin Templeton India, steadily rising through the marketing ranks. Prior to this role, he served as marketing manager and assistant marketing manager, working across brand strategy, content, digital media and campaign execution from the firm’s Mumbai office.

Before joining Franklin Templeton, Wanvari built his digital credentials at WATConsult, where he handled brand strategy and account leadership roles, and earlier at Kush Infosystems, focusing on SEO and performance marketing. His career began in sales and marketing roles, giving him a ground-up understanding of commercial storytelling.

A computer engineer by training with deep digital marketing expertise, Wanvari’s elevation reflects Franklin Templeton’s bet on hybrid marketers—equal parts brand, data and digital—as competition for investor attention intensifies.

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PSB Xchange appoints Ankush Aggarwal as CXO, Sahil Sikka as CBO and CFO

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MUMBAI: PSB Xchange, India’s digital marketplace for financial solutions and a flagship platform of Veefin Solutions Limited, has reinforced its leadership team with two senior appointments as it prepares for its next phase of growth.

Ankush Aggarwal has been named chief experience officer, bringing with him more than 20 years of experience across corporate banking and the SME ecosystem. In his new role, he will focus on shaping simple, seamless and results-oriented experiences for banks, corporates and ecosystem partners. Aggarwal has previously held leadership roles at Kotak Mahindra Bank, IndusInd Bank and SG Finserve, where he led initiatives across customer onboarding, credit processes, servicing operations and digital transformation.

Widely recognised for connecting technology, operations and business strategy, Aggarwal has consistently built scalable and compliant experience models. At PSB Xchange, his focus will be on strengthening platform thinking, governance and continuous improvement to enhance efficiency and customer outcomes.

Alongside him, Sahil Sikka joins PSB Xchange as chief business officer and chief financial officer. With over 15 years of experience in banking and financial services, Sikka has played a key role in building and scaling businesses. He was part of the founding leadership team at SG Finserve, where he helped create a listed NBFC, overseeing business strategy, capital planning, product development and governance. His work earned him the best CFO financial services award at the India CFO Awards 2024.

Earlier in his career, Sikka worked with HDFC Bank, Aditya Birla Finance and Kotak Mahindra Bank, driving growth across corporate banking and structured finance. In his dual role at PSB Xchange, he will focus on strengthening growth strategy, scaling operations sustainably and delivering long-term value through strong governance and collaboration.

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Commenting on the appointments, PSB Xchange and Veefin Solutions Limited CEO Sorabh Dhawan, said the additions reflect the platform’s ambitions as it expands its engagement with banks and financial institutions. He added that Aggarwal’s experience-led approach and Sikka’s strategic and financial expertise will be central to driving sustainable growth and value creation in the years ahead.

 

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