Digital Agencies
IAB Tech Lab lays down new rules to stop AI from eating the web’s lunch
MUMBAI: When your content becomes someone else’s main course, it’s only fair to send them the bill. Publishers and advertisers have long played the thankless role of feeding the internet’s knowledge machine. But with the rise of large language models (LLMs) and AI agents hoovering up open web content without so much as a nod—or a rupee—the tables are finally turning.
The IAB Tech Lab, the global technical standards-setting body for digital advertising, has taken a firm stand against the unchecked rise of generative AI. In a bold move, it announced a new framework dubbed the LLM Content Ingest API Initiative, aimed at helping publishers and brands monetise and manage how their content is consumed by AI systems.
“It is clear that AI agents powered by large language models are shifting how users engage with content”, said IAB Tech Lab CEO Anthony Katsur. “While this is a promising new way for people to access information, we have also seen data showing publisher traffic decreases at 15 per cent or higher, and revenue is down. Meanwhile, AI platforms are growing on the back of open web content, impacting publisher revenues and misrepresenting advertisers. This initiative is about giving publishers and brands a path forward that is fair, enforceable, and grounded in technical standards”.
The new framework targets AI’s relentless content scraping. It proposes a structured technical solution that ensures publishers get compensated for their content and brands control their digital reputation in AI-generated search summaries and chat responses.
At the heart of the initiative is the LLM Content Ingest API, a tool that enables content owners to manage how AI models ingest and present their material. The framework seeks to stem traffic and revenue losses and aims to empower publishers with tools to govern bot access, track AI scraping, and monetise their digital assets more effectively.
“The LLM Content Ingest API is one part of the framework to address the challenges publishers and brands face from the growing use of AI-based tools by consumers”, said IAB Tech Lab EVP, product & COO Shailley Singh. “The proposed technical framework is designed to foster better collaboration between LLMs/AI agents and content owners and to lay the foundations for fair value exchange for content, two of the biggest challenges that have emerged since the proliferation of generative AI and endanger the web economy as it works today”.
The IAB Tech Lab plans to kick off the effort with a workshop, bringing together publishers, brands and AI developers to co-create solutions. Among the talking points: managing bots that mine data without permission, building AI-friendly but fair delivery mechanisms, and ensuring brand information isn’t lost—or worse, misrepresented—in the LLM ether.
With publisher traffic already dipping by 15% and revenues following suit, the initiative couldn’t have come sooner. The Lab’s approach blends technical pragmatism with economic common sense, aiming to strike a balance between innovation and ownership in a world where chatbots can mimic your writing but never pay your bills.
Digital Agencies
Kunal Wanvari steps up as senior brand and digital marketing manager at Franklin Templeton India
MUMBAI: Franklin Templeton India has elevated Kunal Wanvari to senior brand and digital marketing manager, signalling a continued push towards data-driven brand building and digital-first engagement in a crowded asset management market.
Wanvari has spent nearly eight years with Franklin Templeton India, steadily rising through the marketing ranks. Prior to this role, he served as marketing manager and assistant marketing manager, working across brand strategy, content, digital media and campaign execution from the firm’s Mumbai office.
Before joining Franklin Templeton, Wanvari built his digital credentials at WATConsult, where he handled brand strategy and account leadership roles, and earlier at Kush Infosystems, focusing on SEO and performance marketing. His career began in sales and marketing roles, giving him a ground-up understanding of commercial storytelling.
A computer engineer by training with deep digital marketing expertise, Wanvari’s elevation reflects Franklin Templeton’s bet on hybrid marketers—equal parts brand, data and digital—as competition for investor attention intensifies.
Digital Agencies
PSB Xchange appoints Ankush Aggarwal as CXO, Sahil Sikka as CBO and CFO
MUMBAI: PSB Xchange, India’s digital marketplace for financial solutions and a flagship platform of Veefin Solutions Limited, has reinforced its leadership team with two senior appointments as it prepares for its next phase of growth.
Ankush Aggarwal has been named chief experience officer, bringing with him more than 20 years of experience across corporate banking and the SME ecosystem. In his new role, he will focus on shaping simple, seamless and results-oriented experiences for banks, corporates and ecosystem partners. Aggarwal has previously held leadership roles at Kotak Mahindra Bank, IndusInd Bank and SG Finserve, where he led initiatives across customer onboarding, credit processes, servicing operations and digital transformation.
Widely recognised for connecting technology, operations and business strategy, Aggarwal has consistently built scalable and compliant experience models. At PSB Xchange, his focus will be on strengthening platform thinking, governance and continuous improvement to enhance efficiency and customer outcomes.
Alongside him, Sahil Sikka joins PSB Xchange as chief business officer and chief financial officer. With over 15 years of experience in banking and financial services, Sikka has played a key role in building and scaling businesses. He was part of the founding leadership team at SG Finserve, where he helped create a listed NBFC, overseeing business strategy, capital planning, product development and governance. His work earned him the best CFO financial services award at the India CFO Awards 2024.
Earlier in his career, Sikka worked with HDFC Bank, Aditya Birla Finance and Kotak Mahindra Bank, driving growth across corporate banking and structured finance. In his dual role at PSB Xchange, he will focus on strengthening growth strategy, scaling operations sustainably and delivering long-term value through strong governance and collaboration.
Commenting on the appointments, PSB Xchange and Veefin Solutions Limited CEO Sorabh Dhawan, said the additions reflect the platform’s ambitions as it expands its engagement with banks and financial institutions. He added that Aggarwal’s experience-led approach and Sikka’s strategic and financial expertise will be central to driving sustainable growth and value creation in the years ahead.
Digital Agencies
Kisha Gupta takes charge as Infosys global head of brand
BENGALURU: Infosys has appointed Kisha Gupta as its new global head of brand, a move that highlights both her remarkable journey within the company and her unique approach to leadership. Having spent more than 13 years at Infosys, Gupta brings to the role a wealth of experience spanning brand building, academic relations, and large-scale event management. She assumes the position with a commitment to creativity, purpose, and heart, promising to steer Infosys’ global brand with care and vision.
Gupta’s career at Infosys is notable not just for its longevity but for the breadth of her impact. Since 2016, she has led the company’s global academic relations, collaborating directly with Infosys co-founder N. R. Narayana Murthy on flagship initiatives like InStep, the company’s global internship programme. Each year, InStep welcomes over 250 interns from more than 50 nationalities, offering them a chance to gain hands-on experience and exposure to cutting-edge technology projects. Beyond internships, Gupta has built strong networks with students, professors, deans, and chancellors from the world’s top 200 universities, positioning Infosys as a thought leader in global academia.
Her contributions extend to brand strategy and visibility, having designed social media campaigns, reviewed creative content, and represented Infosys at over 200 international events. She has also overseen large-scale corporate events, including Confluence and Connect, and led the redesign of Infosys’ marketing floor to foster collaboration and agile working. This combination of strategic oversight and hands-on execution has made her a trusted figure within Infosys leadership, reporting directly to the CMO and working closely with the board and founders.
Beyond Infosys, Gupta has played a key role in nurturing the next generation of global leaders. As Chairperson of Aiesec in India, she works to provide students with opportunities for cross-cultural learning and to foster a more inclusive, diverse workforce. She has also attended the prestigious Stanford Graduate School of Business Ignite Program, further honing her business acumen and leadership skills.
Reflecting on her new role, Gupta expressed gratitude to mentors, colleagues, and her predecessor for their support. “If you are reading this, chances are you have played a part in my journey. That makes this moment as much yours as it is mine,” she wrote. With her proven track record in brand building, academia, and global engagement, Kisha Gupta is poised to take Infosys’ brand to new heights, blending creativity, purpose, and human touch in every initiative.
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