MAM
How to leverage data driven insights to inform creative direction and execution
Mumbai:India by 2030, will have almost a billion active screens. Of this, around 240 million will be large (TV, laptop, PC) and the balance will be small (mobile phones, phablets). Maintaining creative consistency while effectively engaging audiences is very essential in the world of digital marketing. Data analytics has emerged as a powerful tool to achieve this balance, providing actionable insights that drive informed decision-making.
By leveraging data analytics, advertisers can maintain creative consistency while adapting to the dynamic needs of their audience. This approach not only enhances brand loyalty but also drives business growth through more effective and engaging advertising strategies.
While intuition and experience have traditionally guided creative decisions, data analytics now offers precise, actionable insights that can significantly enhance the effectiveness of creative strategies. By analyzing data related to locations, demographics, gender differences, and conversions, advertisers can refine their creative direction and execution to maximize impact.
Insights related to Line of Communication (LOC)
Data-driven insights play a pivotal role in refining the line of communication, particularly in the dynamic landscape of ecommerce. By harnessing data analytics, businesses can identify which forms of communication resonate most effectively with consumers. From performance marketing campaigns to social media posts, data unveils the nuances of customer engagement, revealing which channels drive views, purchases, and website traffic. Moreover, it provides crucial feedback on the effectiveness of communication strategies, pinpointing areas where engagement falls short of conversion. Equipped with these insights, businesses can tailor their messaging, optimizing communication to foster stronger connections with their target audience and drive measurable results. For example, if UGC is working really well for the beauty industry, then the concerned brands can take action to double down on influencer collaborations for their digital campaigns. The influencer marketing industry will continue to develop rapidly by 2028, with more than 80% of brands spending up to 30 per cent of their marketing budget on influencer marketing. Brands must identify influencers in the beauty niche with high engagement rates and authentic audience connections and incorporate them in their campaigns.
Demographic insights
Demographic data provides a wealth of information about the audience’s age, income level, education, and more. Analyzing these variables helps advertisers create more targeted and relevant content. For instance, an advertisement aimed at millennials might emphasize modern, tech-savvy visuals and language, while a campaign targeting older adults might focus on traditional values and simpler design elements.
Gender differences
Data analytics offer invaluable insights into the distinct ways males and females engage with marketing creatives. For example, an analysis might indicate that males tend to show higher engagement with advertisements featuring action-packed visuals or product demonstrations while females may exhibit a stronger affinity towards emotionally resonant storytelling or advertisements highlighting social impact. By identifying these nuanced responses, businesses can tailor their marketing strategies accordingly, crafting content that resonates authentically with each gender segment.
Conversions and High Click-Through Rates (CTR)
One of the most critical insights from data analysis is the disparity between high CTR and low conversions. This scenario indicates that while the creative is compelling enough to attract clicks, it fails to drive the desired action. By analyzing the point of drop-off, advertisers can identify weaknesses in the creative execution or the landing page experience. Adjustments such as clearer CTAs, more relevant content, or a more streamlined user experience can bridge this gap and enhance conversion rates. For example, in one of ETML’s partner brands having perfume as a SKU, data analysis indicated that showcasing the ingredients of a perfume in an ad resulted in high CTR, but the TG used to drop off during checkout. Same TG made huge purchases using ads highlighting the smell notes of the perfume. Hence, by studying this behavior, even though the earlier ads had high CTR, those were discontinued and new ads highlighting smell notes were incorporated ultimately improving the overall RoAS by 57%.
Performance vs. Branding Creatives
Balancing performance-driven and branding creatives is essential. Performance creatives are designed to drive immediate actions, like add to carts or purchases, while branding creatives focus on long-term brand recognition and loyalty. Data driven insights help in understanding which type of creative resonates more with the audience at different stages of the customer journey. This understanding allows for strategic placement of performance creatives to drive immediate results and branding creatives to build lasting relationships. For example, a performance focused creative of a home appliances brand would focus on USPs, benefits, usage with clear CTAs to perform a website action usually Add to cart, Initiate checkout or Purchase but the same brand would focus on their values and identity in the market using creatives when they would shift their focus on branding campaigns.
CTAs on Creatives
The call-to-action (CTA) is a crucial element in any creative. Data helps determine the most effective CTAs by analyzing which prompts lead to the highest engagement and conversions. Whether it’s a simple “Buy Now” or a more nuanced “Learn More,” the right CTA can significantly influence the success of an ad campaign.
Enhancing Creative Strategies
Data Collection: Centralize data from various sources to gain a comprehensive view of consumer behavior and preferences.
Segmentation: Break down the data by LOCs, demographics, gender, and behavior to understand the nuances of different audience segments.
Testing and Optimization: Use A/B testing to experiment with different creative elements and continuously optimize based on performance data.
Iterative Approach: Regularly update creatives based on the latest data insights to maintain relevance and effectiveness.
Conclusion
Leveraging data-driven insights transforms the creative process from a purely intuitive art to a precise science. By analyzing consumer behavior and preferences, businesses can uncover invaluable information that informs every aspect of their creative endeavors. From refining messaging and visuals to optimizing delivery channels, data empowers marketers to make informed decisions that resonate deeply with their target audience. Ultimately, this integration of data into the creative process enhances effectiveness, driving engagement, conversions, and long-term success in today’s competitive landscape.
This article has been authored by ETML co-founder and CCO Rajeev Garg
Brands
Netflix India names Rekha Rane director of films and series marketing
Streaming giant bets on a seasoned marketer who helped build Amazon and Netflix into household names
MUMBAI: Netflix has put a proven brand builder at the helm of its films and series marketing in India, naming Rekha Rane as director in a move that signals sharper focus on audience growth and cultural cut-through in one of its most hotly contested markets.
Rane steps into the role after seven years at Netflix, where she has quietly shaped how the platform sells stories to India. Her latest promotion, effective February 2026, crowns a run that spans brand, slate and product marketing across originals, licensed content and new verticals such as games.
A strategic marketing and communications professional with roughly 15 years’ experience, Rane has spent much of her career building technology-led consumer businesses and new categories, notably e-commerce and subscription video on demand. She was part of the early push that introduced Amazon.in, Prime Video and Netflix to Indian homes, then helped turn them into everyday brands.
At Netflix, she most recently served as head of brand and slate marketing for India from March 2024 to February 2026, leading teams across media and marketing for global and local content portfolios. Before that, as manager for original films and series marketing, she led IP creation and go-to-market strategy for titles including Guns and Gulaabs, Kaala Paani, The Railway Men* and The Great Indian Kapil Show, spanning both binge and weekly-release formats.
Her earlier Netflix roles covered product discovery and promotion in India and integrated campaign strategy to drive conversations around the content slate, product awareness and brand-equity metrics.
Before Netflix, Rane logged more than three years at Amazon in brand marketing roles in Bengaluru. There she handled national and regional campaigns for Amazon.in, worked on customer assistance programmes in growth geographies and contributed to the go-to-market strategy for the launch of Prime Video India.
Her career began well away from streaming. At Reliance Brands in Mumbai, she worked on retail marketing for Diesel and Superdry. A stint at Leo Burnett saw her work on primary research for P&G Tide, mapping Indian shoppers’ paths to purchase. Earlier still, at Orange in the United Kingdom, she rose from sales assistant to store manager, running a team and owning monthly P&L for a retail outlet.
The arc is telling. As global streamers fight for attention in a crowded Indian market, executives who understand both mass retail behaviour and digital habit-building are prized. Rane’s career sits at that intersection.
For Netflix, the bet is simple: in a market spoilt for choice, sharp marketing can still tilt the screen. And with Rane now leading the charge, the streamer is signalling it wants not just viewers, but fandom.
Brands
Orient Beverages pops the fizz with steady Q3 gains and rising profits
Kolkata-based beverage maker reports stronger revenues and profits for December quarter.
MUMBAI: A fizzy quarter with a steady aftertaste that’s how Orient Beverages Limited, the company that manufactures and distributes packaged drinking water under the brand name Bisleri closed the December 2025 period, as the Kolkata-based drinks maker reported improved revenues and a healthy rise in profits, signalling operational stability in a competitive beverage market.
For the quarter ended December 31, 2025, Orient Beverages posted standalone revenue from operations of Rs 39.98 crore, up from Rs 36.42 crore in the previous quarter and Rs 33.53 crore in the same quarter last year. Total income for the quarter stood at Rs 42.24 crore, reflecting consistent demand and stable pricing across its beverage portfolio.
Profit before tax for the quarter came in at Rs 3.47 crore, a sharp improvement from Rs 1.31 crore in the September quarter and Rs 0.39 crore a year ago. After accounting for tax expenses of Rs 0.79 crore, the company reported a net profit of Rs 2.68 crore, nearly three times the Rs 0.99 crore recorded in the preceding quarter.
On a nine-month basis, the momentum remained intact. Revenue from operations for the period ended December 31, 2025 rose to Rs 117.66 crore, compared with Rs 106.95 crore in the corresponding period last year. Net profit for the nine months climbed to Rs 5.51 crore, more than double the Rs 2.18 crore reported in the same period of the previous financial year.
The consolidated numbers told a similar story. For the December quarter, consolidated revenue from operations stood at Rs 45.06 crore, while profit after tax came in at Rs 2.06 crore. For the nine-month period, consolidated revenue touched Rs 133.57 crore, with net profit of Rs 4.49 crore, underscoring the group’s improving profitability trajectory.
Operating expenses remained largely controlled, with cost of materials, employee benefits and other expenses broadly aligned with revenue growth. The company continued to operate within a single reportable segment beverages simplifying its cost structure and reporting framework.
The unaudited financial results were reviewed by the Audit Committee and approved by the Board of Directors at its meeting held on 7 February 2026. Statutory auditors carried out a limited review and reported no material misstatements in the results.
In a market where margins are often squeezed by input costs and competition, Orient Beverages’ latest numbers suggest the company has found a reliable rhythm not explosive, but steady enough to keep the fizz alive.
MAM
Washington Post CEO exits abruptly after newsroom cuts spark backlash
Leadership change follows layoffs, protests and a bruising battle over trust.
MUMBAI: When the presses are rolling but patience runs out, even the editor’s chair isn’t safe. The Washington Post announced on Saturday that its chief executive and publisher Will Lewis is stepping down with immediate effect, bringing a sudden end to a turbulent two-year tenure marked by financial strain, newsroom unrest and public backlash.
Lewis’s exit comes just days after the Bezos-owned newspaper announced sweeping job cuts that triggered protests outside its Washington headquarters and a wave of anger from readers and staff. While newspapers across the US are grappling with shrinking revenues and digital disruption, Lewis’s leadership had increasingly come under fire for how those pressures were handled.
The Post confirmed that Jeff D’Onofrio, a former Tumblr CEO who joined the organisation last year as chief financial officer, has taken over as CEO and publisher, effective immediately. In an email to staff, later shared by reporters on social media, Lewis said it was “the right time for me to step aside.”
The leadership change follows the announcement of large-scale redundancies earlier this week. While the Post did not officially confirm numbers, The New York Times reported that around 300 of the paper’s roughly 800 journalists were laid off. Entire teams were dismantled, including the Post’s Middle East bureau and its Kyiv-based correspondent covering the war in Ukraine.
Sports, graphics and local reporting were sharply reduced, and the paper’s daily podcast, Post Reports, was suspended. On Thursday, hundreds of journalists and supporters gathered outside the Post’s downtown office in protest, calling the cuts a blow to public-interest journalism.
Former executive editor Marty Baron described the moment as “among the darkest days in the history of one of the world’s greatest news organisations.”
Lewis defended his record in his farewell note, saying “difficult decisions” were taken to secure the paper’s long-term future and protect its ability to publish “high-quality nonpartisan news”. But his tenure coincided with growing scrutiny of editorial independence at the Post.
Owner Jeff Bezos faced criticism for reining in the paper’s traditionally liberal editorial page and blocking an endorsement of Democratic presidential candidate Kamala Harris ahead of the 2024 US election. The move was widely seen as breaking the long-standing firewall between ownership and editorial decision-making.
According to a Wall Street Journal report, around 250,000 digital subscribers cancelled their subscriptions after the paper declined to endorse Harris. The Post reportedly lost about $100 million in 2024 as advertising and subscription revenues slid.
While the wider newspaper industry continues to battle declining print advertising and the pull of social media, some national titles have stabilised. Rivals such as The Wall Street Journal and The New York Times have managed to build sustainable digital businesses, a turnaround that has so far eluded the Post despite its billionaire backing.
As Jeff D’Onofrio steps into the role, the challenge is stark, restore confidence inside the newsroom, win back readers who walked away, and prove that one of America’s most storied newspapers can still find its footing in a brutally competitive media landscape.
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