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Has advertising finally begun to embrace AI?

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MUMBAI: Artificial intelligence (AI), a tool that uses logic to mimic the human brain, has been the buzzword in the advertising industry for quite some time now. 

AI was founded as an academic discipline in the year 1956, and in the years since, the technology has experienced several waves of optimism, followed by disappointment and the loss of funding (known as an AI winter), thereafter by new approaches and success.

People often tend to use the term AI interchangeably with machine learning (ML), but they are completely different tools. While AI is the broad concept of teaching machines with data to do things in an efficient way, ML is the technique of using algorithms to process data, learn from insights and make predictions that train AI. As Wunderman AI’s global leader Robbee Minicola rightly says, “You can have machine learning without AI, but you can’t have AI without machine learning.”

With the implementation of AI in advertising and marketing, brands can discover the price at which networks are willing to pay for an impression and identify the optimum times of data to serve an ad for target consumers.

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AI’s potential for improving campaign effectiveness is only just being unearthed with a limited understanding of impact. AI-driven elements like image and voice recognition on smartphones, algorithm-based viewing suggestions for Netflix and Google’s real language analysis in search are now gaining mainstream status. It is believed that AI will soon become indispensable in advertising. 

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The concept of ‘technological singularity’, in which machines become better at developing themselves, is a reality but human intervention will always be required. Isobar executive vice president Gopa Kumar doesn’t believe in giving everything to automation and AI as it is an indispensable part of the future media ecosystem.

According to Adobe’s 2018 Digital Trends report, top-performing companies globally are more than twice as likely to be using AI for marketing (28 per cent vs 12 per cent). The report also found that less than one in five global respondents said their companies are pushing forward with AI and nearly half of respondents said their organisation has inconsistent integration between technologies.

Although advanced and matured markets like the US, UK, China and Japan have been early adopters of the technology, India is catching up at a fast pace because of its risk-taking ability. Programmatic platforms and advertising are the first kind of AI intervention in advertising and is increasingly becoming more and more pervasive. 

It is still early days for AI in India as compared to the western world in understanding and implanting these technologies. Havas Media Group India MD Mohit Joshi believes that the adoption of technologies is already happening, however, reaching the US level of adoption will require the clients to be equally convinced and more importantly give them some ‘use case’ success stories. 

Programmatic advertising will contribute to more than 60 per cent of advertising in the next two years in India which is the currently world average.

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Isobar India EVP Gopa Kumar thinks that AI in India is still at a very nascent stage and in media it is just being initiated. He adds that though it will take a while to be the prime choice, but once it does, its adoption will be widespread and then the usage of AI in advertising will be across platforms and mediums. 

In India, sectors like BFSI, e-commerce and FMCG have been able to make the most of artificial intelligence, big data analysis and machine learning to have better connect with consumers and enhanced consumer experience. But there’s a lot to learn from the daddies like IKEA and Alibaba.

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Since AI is an expensive tool and hiring an agency for it is often expensive, advertisers today are looking at building their own in-house AI capacities. With benefits including improved consumer engagement through personalisation, leaner marketing operations and cost savings on ad serving, the return on investment (RoI) prospects are rather appealing for advertisers. What it does require is a heavy initial investment in hardware and software for data collection and processing and acquiring the right talent.

Dentsu Aegis Network chief data officer Gautam Mehra admits that AI is not a magic sauce and it will not change the brand’s RoI overnight and clients (brands) need to understand their business challenges before they plan on investing in these technologies. “The primary challenge for any advertiser is how do you know which data to go after and how do you bring that data into your warehouse (cloud or physical) and maintain that data warehouse to give data insights. Brands need to trust data and have a data driven culture in the organisation,” he adds. 

Not all advertisers may understand the technicality of AI and the automation of basic data processes and the implementation of integrated analytics. This is precisely where advertising agencies can help their clients, both as trusted advisers and execution partners.

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The lack of good media infrastructure is a barrier to better implementation of AI in India. Our challenge is how do we make AI actionable because our other mediums are not evolved enough and we don’t have programmatic OOH or digital OOH except at airports. Mehra asks how do we bring about a real time change in media when our media itself is not programmatic? While India’s radio is still terrestrial, a majority of set-top boxes for television are not trackable and, therefore, there is reliance on BARC data. 

India is still a data-starved market and AI works only on data. Joshi concludes that the biggest challenge for India will be getting the right talent, as we need great data scientists and the best of them ignore the media space.

While India is on its way to becoming AI-ready, some major players including Vodafone, Myntra, Flipkart, HSBC Bank and SBI Bank have started putting in the effort to adopt the technology.

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Netflix India names Rekha Rane director of films and series marketing

Streaming giant bets on a seasoned marketer who helped build Amazon and Netflix into household names

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MUMBAI: Netflix has put a proven brand builder at the helm of its films and series marketing in India, naming Rekha Rane as director in a move that signals sharper focus on audience growth and cultural cut-through in one of its most hotly contested markets.

Rane steps into the role after seven years at Netflix, where she has quietly shaped how the platform sells stories to India. Her latest promotion, effective February 2026, crowns a run that spans brand, slate and product marketing across originals, licensed content and new verticals such as games.

A strategic marketing and communications professional with roughly 15 years’ experience, Rane has spent much of her career building technology-led consumer businesses and new categories, notably e-commerce and subscription video on demand. She was part of the early push that introduced Amazon.in, Prime Video and Netflix to Indian homes, then helped turn them into everyday brands.

At Netflix, she most recently served as head of brand and slate marketing for India from March 2024 to February 2026, leading teams across media and marketing for global and local content portfolios. Before that, as manager for original films and series marketing, she led IP creation and go-to-market strategy for titles including Guns and Gulaabs, Kaala Paani, The Railway Men* and The Great Indian Kapil Show, spanning both binge and weekly-release formats.

Her earlier Netflix roles covered product discovery and promotion in India and integrated campaign strategy to drive conversations around the content slate, product awareness and brand-equity metrics.

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Before Netflix, Rane logged more than three years at Amazon in brand marketing roles in Bengaluru. There she handled national and regional campaigns for Amazon.in, worked on customer assistance programmes in growth geographies and contributed to the go-to-market strategy for the launch of Prime Video India.

Her career began well away from streaming. At Reliance Brands in Mumbai, she worked on retail marketing for Diesel and Superdry. A stint at Leo Burnett saw her work on primary research for P&G Tide, mapping Indian shoppers’ paths to purchase. Earlier still, at Orange in the United Kingdom, she rose from sales assistant to store manager, running a team and owning monthly P&L for a retail outlet.

The arc is telling. As global streamers fight for attention in a crowded Indian market, executives who understand both mass retail behaviour and digital habit-building are prized. Rane’s career sits at that intersection.

For Netflix, the bet is simple: in a market spoilt for choice, sharp marketing can still tilt the screen. And with Rane now leading the charge, the streamer is signalling it wants not just viewers, but fandom.

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Orient Beverages pops the fizz with steady Q3 gains and rising profits

Kolkata-based beverage maker reports stronger revenues and profits for December quarter.

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MUMBAI: A fizzy quarter with a steady aftertaste that’s how Orient Beverages Limited, the company that manufactures and distributes packaged drinking water under the brand name Bisleri closed the December 2025 period, as the Kolkata-based drinks maker reported improved revenues and a healthy rise in profits, signalling operational stability in a competitive beverage market.

For the quarter ended December 31, 2025, Orient Beverages posted standalone revenue from operations of Rs 39.98 crore, up from Rs 36.42 crore in the previous quarter and Rs 33.53 crore in the same quarter last year. Total income for the quarter stood at Rs 42.24 crore, reflecting consistent demand and stable pricing across its beverage portfolio.

Profit before tax for the quarter came in at Rs 3.47 crore, a sharp improvement from Rs 1.31 crore in the September quarter and Rs 0.39 crore a year ago. After accounting for tax expenses of Rs 0.79 crore, the company reported a net profit of Rs 2.68 crore, nearly three times the Rs 0.99 crore recorded in the preceding quarter.

On a nine-month basis, the momentum remained intact. Revenue from operations for the period ended December 31, 2025 rose to Rs 117.66 crore, compared with Rs 106.95 crore in the corresponding period last year. Net profit for the nine months climbed to Rs 5.51 crore, more than double the Rs 2.18 crore reported in the same period of the previous financial year.

The consolidated numbers told a similar story. For the December quarter, consolidated revenue from operations stood at Rs 45.06 crore, while profit after tax came in at Rs 2.06 crore. For the nine-month period, consolidated revenue touched Rs 133.57 crore, with net profit of Rs 4.49 crore, underscoring the group’s improving profitability trajectory.

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Operating expenses remained largely controlled, with cost of materials, employee benefits and other expenses broadly aligned with revenue growth. The company continued to operate within a single reportable segment beverages simplifying its cost structure and reporting framework.

The unaudited financial results were reviewed by the Audit Committee and approved by the Board of Directors at its meeting held on 7 February 2026. Statutory auditors carried out a limited review and reported no material misstatements in the results.

In a market where margins are often squeezed by input costs and competition, Orient Beverages’ latest numbers suggest the company has found a reliable rhythm not explosive, but steady enough to keep the fizz alive.

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Washington Post CEO exits abruptly after newsroom cuts spark backlash

Leadership change follows layoffs, protests and a bruising battle over trust.

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MUMBAI: When the presses are rolling but patience runs out, even the editor’s chair isn’t safe. The Washington Post announced on Saturday that its chief executive and publisher Will Lewis is stepping down with immediate effect, bringing a sudden end to a turbulent two-year tenure marked by financial strain, newsroom unrest and public backlash.

Lewis’s exit comes just days after the Bezos-owned newspaper announced sweeping job cuts that triggered protests outside its Washington headquarters and a wave of anger from readers and staff. While newspapers across the US are grappling with shrinking revenues and digital disruption, Lewis’s leadership had increasingly come under fire for how those pressures were handled.

The Post confirmed that Jeff D’Onofrio, a former Tumblr CEO who joined the organisation last year as chief financial officer, has taken over as CEO and publisher, effective immediately. In an email to staff, later shared by reporters on social media, Lewis said it was “the right time for me to step aside.”

The leadership change follows the announcement of large-scale redundancies earlier this week. While the Post did not officially confirm numbers, The New York Times reported that around 300 of the paper’s roughly 800 journalists were laid off. Entire teams were dismantled, including the Post’s Middle East bureau and its Kyiv-based correspondent covering the war in Ukraine.

Sports, graphics and local reporting were sharply reduced, and the paper’s daily podcast, Post Reports, was suspended. On Thursday, hundreds of journalists and supporters gathered outside the Post’s downtown office in protest, calling the cuts a blow to public-interest journalism.

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Former executive editor Marty Baron described the moment as “among the darkest days in the history of one of the world’s greatest news organisations.”

Lewis defended his record in his farewell note, saying “difficult decisions” were taken to secure the paper’s long-term future and protect its ability to publish “high-quality nonpartisan news”. But his tenure coincided with growing scrutiny of editorial independence at the Post.

Owner Jeff Bezos faced criticism for reining in the paper’s traditionally liberal editorial page and blocking an endorsement of Democratic presidential candidate Kamala Harris ahead of the 2024 US election. The move was widely seen as breaking the long-standing firewall between ownership and editorial decision-making.

According to a Wall Street Journal report, around 250,000 digital subscribers cancelled their subscriptions after the paper declined to endorse Harris. The Post reportedly lost about $100 million in 2024 as advertising and subscription revenues slid.

While the wider newspaper industry continues to battle declining print advertising and the pull of social media, some national titles have stabilised. Rivals such as The Wall Street Journal and The New York Times have managed to build sustainable digital businesses, a turnaround that has so far eluded the Post despite its billionaire backing.

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As Jeff D’Onofrio steps into the role, the challenge is stark, restore confidence inside the newsroom, win back readers who walked away, and prove that one of America’s most storied newspapers can still find its footing in a brutally competitive media landscape.

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