Brands
For the footwear industry, the other shoe has dropped
NEW DELHI: Covid2019 has severely impacted the economy at large, with every sector struggling with its own set of challenges. The footwear industry is no exception. In the past few months, shoe brands have witnessed a fall in sales as people have mostly stayed home and are hesitant to step out, thereby limiting their need for too many footwear options.
According to Metro Brands Ltd VP marketing and e-commerce Alisha Malik, the pandemic has impacted consumers’ buying patterns. “Today, we see our customers opting for footwear which is high on comfort and can be easily sanitized. The open-toe category, especially slides, are in great demand. Essentials and feel good shopping are the new mantra among buyers.”
But the overall volume of purchases has registered a significant drop, she averred. “While customers have started spending, these are more feel-good shopping therapy. Occasion wear and frequency of buying has reduced,” she explains.
The other shoe has dropped for the footwear industry, and it will take some time before things return to normalcy. In the meantime, brands have adopted innovative ways to reach their target audience. Metro shoes has been working on different formats to connect with customers and offer them a safe shopping experience without compromising on hygiene.
Trying on new outreach methods
To this end, the brand has launched special initiatives like ‘Home Visit’ and pop-up stores. As part of the ‘Home Visit’ service, the customer can take a virtual tour of the store over WhatsApp, choose products, and ‘Try and Buy’ from the comfort of their home. ‘Drive Thru’ service allows clients to make a purchase from the comfort of their car. The shoe company has also opened up pop-up stores in select apartments and housing complexes while following safety protocols.
Malik shared that the team tried to understand buyers’ sentiments by examining various modes, like effective customer relations, right communication and new ways of outreach. In particular, e-commerce has helped the brand survive in these trying times.
However, even though lockdown has been lifted, risk continues to prevail, and customers are still worried about stepping out. “Therefore, we have implemented strict safety and hygiene standards that will continue to be followed in all our stores. Providing a safe shopping experience for customers at our offline stores is one of our top priorities. Our focus is to reach customers in the most convenient manner, whether through offline stores or online channels – that is their choice.”
Going the e-retail way
The company shared that the average growth of the e-commerce business in the last few months is over 80 per cent compared to last year.
“There is a significant shift in the online-offline sales ratio. The contribution of online sales to the overall top line has increased quite a bit. Store footfalls have impacted; however, the various other channels are helping to drive numbers,” Malik added.
There has been a drastic shift in consumer behaviour since the pandemic has struck, and retailers need to adapt to these new changes. Due to the prevailing conditions, the brand has a higher focus on e-commerce, and it will remain a key strategy going forward.
Festive cheer to kickstart sales
The brand is quite optimistic that the festive season will bring a wave of positivity among people, and it will help them achieve sales. Metro has come up with a specially curated collection for the Dussehra-Diwali period.
“We do expect people to shop during the festive season for self and gifting. We will continue to reach out to customers in different ways. Along with going omnichannel and focusing on our e-commerce business, and the other additional services offered by the brand will surely help us expand our reach during the festive season. We are quite hopeful that these festivities would bring some relief to the retail segment and everyone in general,” said Malik.
Fleet-footed marketing
In terms of marketing strategy, the brand is focusing on digital media, influencers and social media marketing extensively to engage and reach out to potential customers. “On digital platforms, performance marketing continues to be a key focus, and performance advertisements give the best ROI. We are also engaged with loyal customers through conversational channels such as WhatsApp and SMS,” she added.
Two years ago, Metro roped in Sidharth Malhotra and Katrina Kaif as brand ambassadors, but due to various reasons, the company is no longer experimenting with any celebrity faces. Malik said the contract with the actors ended last year in August. When the celebrities were on board, their power was capitalised via many campaigns: instore, VM on digital and in other ways.
She explained, "Last year, we took a conscious call not to renew the deals and get any celebrity on board. Consumer trends are changing, and customers want to associate with brands that are more real. We launched our new campaign ‘Wear what you are’ without celebrities and it gave us very good traction.”
In fact, shared Malik, not having celebrities happens to give higher flexibility on content and budgets. In the age of social media virality, the brand is focusing on increasing the reach and engagement by investing in different ideas. “Today, customer ideals are changing. Celebrities are an ideal but influencer looks are achievable and attainable which fits in with today’s instant gratification customer,” she concluded.
Confident of their connect with customers and armed with an optimistic outlook, it will be interesting to see how soon Metro Brands, and the footwear industry as a whole, is able to land on its feet and race to recovery.
Brands
Netflix India names Rekha Rane director of films and series marketing
Streaming giant bets on a seasoned marketer who helped build Amazon and Netflix into household names
MUMBAI: Netflix has put a proven brand builder at the helm of its films and series marketing in India, naming Rekha Rane as director in a move that signals sharper focus on audience growth and cultural cut-through in one of its most hotly contested markets.
Rane steps into the role after seven years at Netflix, where she has quietly shaped how the platform sells stories to India. Her latest promotion, effective February 2026, crowns a run that spans brand, slate and product marketing across originals, licensed content and new verticals such as games.
A strategic marketing and communications professional with roughly 15 years’ experience, Rane has spent much of her career building technology-led consumer businesses and new categories, notably e-commerce and subscription video on demand. She was part of the early push that introduced Amazon.in, Prime Video and Netflix to Indian homes, then helped turn them into everyday brands.
At Netflix, she most recently served as head of brand and slate marketing for India from March 2024 to February 2026, leading teams across media and marketing for global and local content portfolios. Before that, as manager for original films and series marketing, she led IP creation and go-to-market strategy for titles including Guns and Gulaabs, Kaala Paani, The Railway Men* and The Great Indian Kapil Show, spanning both binge and weekly-release formats.
Her earlier Netflix roles covered product discovery and promotion in India and integrated campaign strategy to drive conversations around the content slate, product awareness and brand-equity metrics.
Before Netflix, Rane logged more than three years at Amazon in brand marketing roles in Bengaluru. There she handled national and regional campaigns for Amazon.in, worked on customer assistance programmes in growth geographies and contributed to the go-to-market strategy for the launch of Prime Video India.
Her career began well away from streaming. At Reliance Brands in Mumbai, she worked on retail marketing for Diesel and Superdry. A stint at Leo Burnett saw her work on primary research for P&G Tide, mapping Indian shoppers’ paths to purchase. Earlier still, at Orange in the United Kingdom, she rose from sales assistant to store manager, running a team and owning monthly P&L for a retail outlet.
The arc is telling. As global streamers fight for attention in a crowded Indian market, executives who understand both mass retail behaviour and digital habit-building are prized. Rane’s career sits at that intersection.
For Netflix, the bet is simple: in a market spoilt for choice, sharp marketing can still tilt the screen. And with Rane now leading the charge, the streamer is signalling it wants not just viewers, but fandom.
Brands
Orient Beverages pops the fizz with steady Q3 gains and rising profits
Kolkata-based beverage maker reports stronger revenues and profits for December quarter.
MUMBAI: A fizzy quarter with a steady aftertaste that’s how Orient Beverages Limited, the company that manufactures and distributes packaged drinking water under the brand name Bisleri closed the December 2025 period, as the Kolkata-based drinks maker reported improved revenues and a healthy rise in profits, signalling operational stability in a competitive beverage market.
For the quarter ended December 31, 2025, Orient Beverages posted standalone revenue from operations of Rs 39.98 crore, up from Rs 36.42 crore in the previous quarter and Rs 33.53 crore in the same quarter last year. Total income for the quarter stood at Rs 42.24 crore, reflecting consistent demand and stable pricing across its beverage portfolio.
Profit before tax for the quarter came in at Rs 3.47 crore, a sharp improvement from Rs 1.31 crore in the September quarter and Rs 0.39 crore a year ago. After accounting for tax expenses of Rs 0.79 crore, the company reported a net profit of Rs 2.68 crore, nearly three times the Rs 0.99 crore recorded in the preceding quarter.
On a nine-month basis, the momentum remained intact. Revenue from operations for the period ended December 31, 2025 rose to Rs 117.66 crore, compared with Rs 106.95 crore in the corresponding period last year. Net profit for the nine months climbed to Rs 5.51 crore, more than double the Rs 2.18 crore reported in the same period of the previous financial year.
The consolidated numbers told a similar story. For the December quarter, consolidated revenue from operations stood at Rs 45.06 crore, while profit after tax came in at Rs 2.06 crore. For the nine-month period, consolidated revenue touched Rs 133.57 crore, with net profit of Rs 4.49 crore, underscoring the group’s improving profitability trajectory.
Operating expenses remained largely controlled, with cost of materials, employee benefits and other expenses broadly aligned with revenue growth. The company continued to operate within a single reportable segment beverages simplifying its cost structure and reporting framework.
The unaudited financial results were reviewed by the Audit Committee and approved by the Board of Directors at its meeting held on 7 February 2026. Statutory auditors carried out a limited review and reported no material misstatements in the results.
In a market where margins are often squeezed by input costs and competition, Orient Beverages’ latest numbers suggest the company has found a reliable rhythm not explosive, but steady enough to keep the fizz alive.
Brands
BCCL profit jumps 53 per cent in FY25 as tax bill shrinks
Revenue rises 4.3 per cent to Rs 10,209.33 crore while deferred tax gain lifts bottom line sharply
NEW DELHI: Bennett, Coleman and Company (BCCL) has posted a sparkling set of financial results for the year ended 31 March 2025, proving that there is still plenty of ink and gold left in the ledger.
Revenue from operations climbed a steady 4.3 per cent, reaching Rs 10,209.33 crore compared to Rs 9,786.44 crore the previous year. When you sprinkle in other income, which rose 8.9 per cent to Rs 949.36 crore, the total income for the media behemoth hit a healthy Rs 11,158.69 crore.
While the income grew at a modest pace, the bottom line tells a far more dramatic story. The real headline is the 53 per cent surge in annual profit. How did they pull off such a feat? While Profit Before Tax (PBT) saw a gentle nudge upward of 2.7 per cent to Rs 1,610.00 crore, it was a vanishing act by the taxman that really did the trick.
Total tax expenses plummeted by 32.4 per cent, dropping from Rs 468.76 crore down to Rs 316.97 crore. This was largely thanks to a swing in deferred tax, moving from an expense of Rs 156.02 crore in FY24 to a benefit of Rs 39.44 crore this year.
Total income rose from Rs 10,658.55 crore in FY24 to Rs 11,158.69 crore in FY25, marking a 4.7 per cent increase. Total expenses grew at a slower pace, up 3.0 per cent from Rs 9,306.06 crore to Rs 9,581.45 crore. Profit before tax inched up 2.7 per cent, moving from Rs 1,567.02 crore to Rs 1,610.00 crore. However, the standout figure was net profit, which jumped sharply by 53.0 per cent, climbing from Rs 1,042.03 crore in FY24 to Rs 1,594.73 crore in FY25.
Despite the rising costs of doing business across the globe, BCCL kept a tight grip on the purse strings. Total expenses rose by just 3.0 per cent to Rs 9,581.45 crore. By keeping costs lower than the rate of income growth, the company ensured that the final figure, a net profit of Rs 1,594.73 crore, was nothing short of a front-page sensation.
In a world of shifting digital tides, it seems the BCCL ship is not just steady, but sailing into significantly wealthier waters.
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