MAM
Everyday objects to become smarter, finds JWT trends forecast
MUMBAI: The world will see everyday objects become smarter as technology gets embedded into everything from eyeglasses to socks to bikes helping measure, navigate and augment the surroundings.
This is one of the key findings of WPP-owned global marketing communications brand JWT‘s eighth annual forecast of key trends that will drive or significantly impact consumer mind-set and behaviour in the approaching year.
The forecast also predicts that smartphones will become de facto fingerprints as they evolve into wallets, keys, health consultants and more. It also puts a spotlight on health, with two separate trends examining the rising awareness around the impact of stress and happiness on well-being and how businesses are addressing it.
JWT‘s “10 Trends for 2013” is the result of quantitative, qualitative and desk research conducted throughout the year. It includes input from nearly 70 JWT planners across more than two dozen markets and interviews with experts and influencers across sectors including technology, health and wellness, retail, media and academia.
The following trends have been outlined by JWT
1. Play as a Competitive Advantage: Adults will increasingly adopt for themselves the revitalized idea that kids should have plenty of unstructured play to balance out today‘s plethora of organized and tech-based activities. In an age when people feel they can‘t spare time for pursuits that don‘t have specific goals attached, there will be a growing realization that unstructured time begets more imagination, creativity and innovation-all competitive advantages. (Example: Spacious, a recently formed organization in Washington, D.C., champions the idea of adult play and has sponsored events such as an “adult recess” that included pie-throwing and games of Twister.)
2. The Super Stress Era: While life has always been filled with stressors big and small, these are mounting and multiplying: We‘re entering the era of super stress. And as stress gets more widely recognized as both a serious medical concern and rising cost issue, governments, employers and brands alike will need to ramp up efforts to help prevent and reduce it. (Example: Recognizing that the drive to succeed for white-collar workers in Chinese megacities has led to intense pressure and long working hours, outdoor brand The North Face created a campaign advocating that people escape-if only for a weekend-to nature.)
3. Intelligent Objects: Everyday objects are evolving into tech-infused smart devices with augmented functionality. As more ordinary items become interactive, intelligent objects, our interactions with them will get more interesting, enjoyable and useful. (Example: Designed for skiers and snowboarders, Oakley‘s new Airwave goggles use GPS sensors, Bluetooth and a display so that skiers can see their speed, location, altitude and distance traveled, and can also read text messages or emails on the screen.)
4. Predictive Personalization: As data analysis becomes more cost efficient, the science gets more sophisticated and consumers generate more measurable data than ever, brands will increasingly be able to predict customer behavior, needs or wants-and tailor offers and communications very precisely. (Example: As a part of its “Know Me” program, British Airways relies on a database of passenger info it gathered from many sources over the course of several years to give highly personalized service to its VIP frequent flyers.)
5. The Mobile Fingerprint: Our smartphones are evolving to become wallets, keys, health consultants and more. Soon they‘ll become de facto fingerprints, our identity all in one place. (Example: A commercial from Indian telecom Idea Cellular reflects the notion that a mobile number can serve not only as an identifier but as an equalizer: A group of men having an argument approach the head of their town council, who declares that to end name-calling and fighting over caste status, people will be identified by their mobile number.)
6. Sensory Explosion: In a digital world, where more of life is virtual and online, we‘ll place a premium on sensory stimulation. Marketers will look for more ways to engage the senses-and as they amp up the stimuli, consumers will come to expect ever more potent products and experiences. (Example: Dunkin‘ Donuts installed a technology in buses around Seoul that released coffee aromas whenever the brand‘s jingle was played.)
7. Everything Is Retail: Shopping is shifting from an activity that takes place in physical stores or online to a value exchange that can play out in multiple new and novel ways. Since almost anything can be a retail channel, thanks largely to mobile technology, brands must get increasingly creative in where and how they sell their goods. (Example: During the 2012 holiday shopping period, Mattel and Walmart Canada created a “virtual pop-up toy store” in Toronto‘s underground walkway, featuring two walls of 3D toy images accompanied by QR codes; consumers could use their smartphones to scan the codes and pay, then the items would be delivered.)
8. Peer Power: As the peer-to-peer marketplace expands in size and scope-moving beyond goods to a wide range of services-it will increasingly upend major industries from hospitality and education to tourism and transportation. (Example: Peer-to-peer lodging companies, such as Airbnb, Wimdu and 9flats, are challenging traditional hotels by enabling consumers to host travelers in a wide variety of often unique and affordable accommodations, from couches to rooms to full homes.)
9. Going Public in Private: In an era when living publicly is becoming the default, people are coming up with creative ways to carve out private spaces in their lives. Rather than rejecting today‘s ubiquitous social media and sharing tools outright, we‘re reaping all the benefits of maintaining a vibrant digital identity while gradually defining and managing a new notion of privacy for the 21st century. (Example: Argentina‘s Norte Beer ensures that “What happens in the club stays in the club” with the Photoblocker beer cooler, distributed to local bars: When it detects the flash from a photo, the cooler emits a bright light, making potentially incriminating images unusable.)
10. Health & Happiness: Hand in Hand: Happiness is coming to be seen as a core component of health and wellness, with the rising notion that a happier person is a healthier person-and, in turn, a healthier person is a happier person. (Example: In Australia, Nestlé‘s “Happily Healthy Project” is a bid to educate consumers about the health-happiness link. The campaign‘s website lets users take a test to measure their HHQ, or Happily Healthy Quotient, which asks about lifestyle, behaviors and attitudes.)
JWT director of trendspotting Ann Mack said, “In our forecast of trends for the near future, new technology continues to take center stage, as we see major shifts tied to warp-speed developments in mobile, social and data technologies. Many of our trends reflect how businesses are driving, leveraging or counteracting technology‘s omnipresence in our lives, and how consumers are responding to its pull.”
JWT Worldwide chairman and CEO Bob Jeffery said, “JWT recognizes the need to anticipate and actively participate in the changes that will fundamentally define the future of our business and our clients‘ businesses. Our annual trends forecast helps us to do just that. With our Worldmade outlook, we identify emerging global opportunities that we can leverage on behalf of our multinational roster of brands.”
MAM
Nielsen launches co-viewing pilot to sharpen TV measurement
Super Bowl pilot to refine how shared TV audiences are counted
MUMBAI: Nielsen is taking a fresh stab at one of television’s oldest blind spots: how many people are actually watching the same screen. The audience-measurement giant on February 4 unveiled a co-viewing pilot that uses wearable devices to better capture shared viewing, starting with America’s biggest broadcast stage.
The trial begins with Super Bowl LX on NBC on February 8, 2026, before extending to other high-profile live sports and entertainment events in the first half of the year. The goal is simple but commercially potent: count viewers more accurately, especially during live spectacles that pull families and friends to one screen.
The new approach leans on Nielsen’s proprietary wearable meters, wrist-worn devices that resemble smartwatches. These passively capture audio signatures from TV content, logging exposure to shows, films and live events without requiring viewers to sign in or self-report. In theory, fewer clicks, fewer lapses, better data.
Karthik Rao, Nielsen’s ceo, cast the move as part of a broader measurement push. He said the company’s task is to keep pushing accuracy as clients invest heavily in live programming that draws mass audiences. The co-viewing pilot, he added, builds on upgrades such as Big Data + Panel measurement, out-of-home expansion, live-streaming metrics and wearable-based tracking.
Co-viewing is not new territory for Nielsen, which has long tried to estimate how many people sit before a single set. What is new is the heavier integration of wearables and passive detection to reduce reliance on active inputs from panel homes.
For now, the pilot comes with caveats. Co-viewing estimates from the trial will not be folded into Nielsen’s Big Data + Panel ratings, which remain the industry’s trading currency. Instead, pilot findings will be shared with clients a few weeks after final Big Data + Panel ratings are delivered. Clients may disclose those findings publicly.
More impact data will follow later this year. Full integration into Nielsen’s marketing-intelligence suite is slated as a longer-term play, with a target of bringing co-viewing into currency measurement for the 2026–2027 season. This is only phase one, with further co-viewing enhancements planned beyond 2026 and additional timelines to be announced.
The push fits a wider pattern. Nielsen has in recent years expanded big-data integration, adopted first-party data for live-streaming measurement and broadened out-of-home tracking. It also positions itself as the reference point for streaming metrics through products such as The Gauge and the Nielsen Streaming Top 10.
In a market where billions of ad dollars hinge on decimal points, counting who is in the room matters. If Nielsen can pin down shared viewing, the humble sofa could become prime measurement real estate. The race to count every eyeball just found a new wrist to watch.
Brands
Delhivery chairman Deepak Kapoor, independent director Saugata Gupta quit board
Gurugram: Delhivery’s boardroom is being reset. Deepak Kapoor, chairman and independent director, has resigned with effect from April 1 as part of a planned board reconstitution, the logistics company said in an exchange filing. Saugata Gupta, managing director and chief executive of FMCG major Marico and an independent director on Delhivery’s board, has also stepped down.
Kapoor exits after an eight-year stint that included steering the company through its 2022 stock-market debut, a period that saw Delhivery transform from a venture-backed upstart into one of India’s most visible logistics platforms. Gupta, who joined the board in 2021, departs alongside him, marking a simultaneous clearing of two senior independent seats.
“Deepak and Saugata have been instrumental in our process of recognising the need for and enabling the reconstitution of the board of directors in line with our ambitious next phase of growth,” said Sahil Barua, managing director and chief executive, Delhivery. The statement frames the exits less as departures and more as deliberate succession, a boardroom shuffle timed to the company’s evolving scale and strategy.
The resignations arrive amid broader governance recalibration. In 2025, Delhivery appointed Emcure Pharmaceuticals whole-time director Namita Thapar, PB Fintech founder and chairman Yashish Dahiya, and IIM Bangalore faculty member Padmini Srinivasan as independent directors, signalling a tilt towards consumer, fintech and academic expertise at the board level.
Kapoor’s tenure spanned Delhivery’s most defining years, rapid network expansion, public listing and the push towards profitability in a bruising logistics market. Gupta’s presence brought FMCG and brand-scale perspective during a period when ecommerce volumes and last-mile delivery economics were being rewritten.
The twin exits, effective from the new financial year, underscore a familiar corporate rhythm: founders consolidate, veterans rotate out, and fresh voices are ushered in to script the next chapter. In India’s hyper-competitive logistics race, even the boardroom does not stand still.
MAM
Meta appoints Anuvrat Rao as APAC head of commerce partnerships
At Locofy.ai, Rao helped convert a three-year free beta into a paid engine, clocking 1,000 subscribers and 15 enterprise clients within ten days of launch in September 2024. The low-code startup, backed by Accel and top tech founders, is famed for turning designs into production-ready code using proprietary large design models.
Before that, Rao founded generative AI venture 1Bstories, which was acquired by creative AI platform Laetro in mid-2024, where he briefly served as managing director for APAC. Alongside operating roles, he has been an active investor and advisor since 2020, backing startups such as BotMD, Muxy, Creator plus, Intellect, Sealed and CricFlex through a creator-economy-led thesis.
Rao spent over eight years at Google, holding senior partnership roles across search, assistant, chrome, web and YouTube in APAC, and earlier cut his teeth in strategy consulting at OC&C in London and investment finance at W. P. Carey in Europe and the US.
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