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Embracing e-commerce: How digestive biscuit brands are seising online opportunities

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Mumbai: In today’s rapidly evolving marketplace, the surge of e-commerce has not only transformed shopping habits but also reshaped entire industries. From groceries to gadgets, online shopping’s convenience and accessibility have become integral to daily life, accelerated further by recent global events such as the COVID-19 pandemic.

At McVitie’s, we have witnessed firsthand the significant growth driven by e-commerce and Quick Commerce (Q-com) aggregators in our country. It’s remarkable how these platforms have become consumers’ preferred choice. We anticipate Q-com to grow eightfold by 2025, especially in the health category, offering diverse options tailored to various preferences.

What propels this shift towards e-commerce, particularly in Quick Commerce?

As we return to offices post-pandemic, our lifestyles have become busier. Consumers increasingly seek quick deliveries and the convenience of ordering essentials with a few taps on their smartphones. Instant gratification and time optimization—whether for shopping, dining, or entertainment—are paramount.

In response to this e-commerce surge, digestive biscuit brands are swiftly innovating and embracing digital transformation. They leverage digital marketing strategies, partner with e-commerce giants, and optimise direct-to-consumer channels. QR codes drive traffic, targeted promotions entice shoppers, and bundling with complementary products like tea and coffee enhances value propositions. Joint Business Plans (JBP) with e-commerce platforms and robust SEO/SEM strategies further amplify online presence.

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McVitie’s has fully embraced the e-commerce wave with tailored strategies. Through targeted promotions and enhanced SEO/SEM visibility, we have not only boosted sales but also solidified our brand’s digital presence.

How are digestive biscuit brands adapting to e-commerce?

The benefits for digestive biscuit brands are immense. Online channels facilitate broader market reach, extending into Tier 2 and Tier 3 cities with localised offerings and seamless UPI-enabled transactions. Consumer-centric policies, such as hassle-free returns, enhance satisfaction and build trust and loyalty.

Brands harness social media for direct engagement and feedback loops, integrating social commerce and collaborating with influencers for brand advocacy and increased sales. This omnichannel approach ensures a cohesive customer experience, whether online or in-store.

The momentum will continue to grow, especially in urban areas where convenience and healthier choices like McVitie’s Digestive and Hobnobs are paramount. New Q-Com startups and the emergence of dark stores are making deliveries faster and more efficient.

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How can we leverage advanced technologies like AR and VR?

In the dynamic e-commerce landscape, digestive biscuit brands are leveraging advanced technologies such as Augmented Reality (AR) to revolutionise consumer engagement and sales strategies. AR allows brands to offer personalised experiences by enabling consumers to visualise products in various settings, enhancing the shopping experience with realistic simulations and informed choices. As AR advances, its potential to redefine consumer interactions with digestive biscuit brands online is substantial.

Moreover, the integration of visual search tools like those on platforms such as Pinterest and Google Lens enhances accessibility and convenience. These AI-powered tools enable users to search for products based on images, streamlining the discovery process for digestive biscuits and making online shopping more intuitive. By leveraging these technologies, brands ensure their products are easily discoverable and appealing to a broader audience.

In addition to AR and visual search tools, virtual try-ons and interactive product visualisations are reshaping the online shopping experience. AR applications allow consumers to virtually try on products, offering interactivity previously limited to physical stores. Tools providing 360-degree views and customizable features personalise the shopping journey, boosting engagement and satisfaction. Brands are also integrating AR into advertising campaigns, creating interactive ads and using AR filters on social media to drive engagement and potentially increase conversion rates.

What does the future look like?

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As digestive biscuit brands continue to embrace e-commerce opportunities, integrating these advanced technologies will be crucial in staying competitive and meeting evolving consumer expectations. By leveraging AR, visual search tools, virtual try-ons, and interactive product visualisations, brands create immersive online experiences that differentiate their offerings and drive growth in the digital marketplace.

It’s clear that e-commerce isn’t merely a trend – it’s a transformative force propelling growth and innovation. With ongoing advancements and increasing consumer adoption, the future shines bright for digestive biscuit brands embracing this digital revolution.

This article has been authored by pladis Global (McVitie’s: Godiva: Ülker) head of marketing – India Pawan Jagnik

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Netflix India names Rekha Rane director of films and series marketing

Streaming giant bets on a seasoned marketer who helped build Amazon and Netflix into household names

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MUMBAI: Netflix has put a proven brand builder at the helm of its films and series marketing in India, naming Rekha Rane as director in a move that signals sharper focus on audience growth and cultural cut-through in one of its most hotly contested markets.

Rane steps into the role after seven years at Netflix, where she has quietly shaped how the platform sells stories to India. Her latest promotion, effective February 2026, crowns a run that spans brand, slate and product marketing across originals, licensed content and new verticals such as games.

A strategic marketing and communications professional with roughly 15 years’ experience, Rane has spent much of her career building technology-led consumer businesses and new categories, notably e-commerce and subscription video on demand. She was part of the early push that introduced Amazon.in, Prime Video and Netflix to Indian homes, then helped turn them into everyday brands.

At Netflix, she most recently served as head of brand and slate marketing for India from March 2024 to February 2026, leading teams across media and marketing for global and local content portfolios. Before that, as manager for original films and series marketing, she led IP creation and go-to-market strategy for titles including Guns and Gulaabs, Kaala Paani, The Railway Men* and The Great Indian Kapil Show, spanning both binge and weekly-release formats.

Her earlier Netflix roles covered product discovery and promotion in India and integrated campaign strategy to drive conversations around the content slate, product awareness and brand-equity metrics.

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Before Netflix, Rane logged more than three years at Amazon in brand marketing roles in Bengaluru. There she handled national and regional campaigns for Amazon.in, worked on customer assistance programmes in growth geographies and contributed to the go-to-market strategy for the launch of Prime Video India.

Her career began well away from streaming. At Reliance Brands in Mumbai, she worked on retail marketing for Diesel and Superdry. A stint at Leo Burnett saw her work on primary research for P&G Tide, mapping Indian shoppers’ paths to purchase. Earlier still, at Orange in the United Kingdom, she rose from sales assistant to store manager, running a team and owning monthly P&L for a retail outlet.

The arc is telling. As global streamers fight for attention in a crowded Indian market, executives who understand both mass retail behaviour and digital habit-building are prized. Rane’s career sits at that intersection.

For Netflix, the bet is simple: in a market spoilt for choice, sharp marketing can still tilt the screen. And with Rane now leading the charge, the streamer is signalling it wants not just viewers, but fandom.

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Orient Beverages pops the fizz with steady Q3 gains and rising profits

Kolkata-based beverage maker reports stronger revenues and profits for December quarter.

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MUMBAI: A fizzy quarter with a steady aftertaste that’s how Orient Beverages Limited, the company that manufactures and distributes packaged drinking water under the brand name Bisleri closed the December 2025 period, as the Kolkata-based drinks maker reported improved revenues and a healthy rise in profits, signalling operational stability in a competitive beverage market.

For the quarter ended December 31, 2025, Orient Beverages posted standalone revenue from operations of Rs 39.98 crore, up from Rs 36.42 crore in the previous quarter and Rs 33.53 crore in the same quarter last year. Total income for the quarter stood at Rs 42.24 crore, reflecting consistent demand and stable pricing across its beverage portfolio.

Profit before tax for the quarter came in at Rs 3.47 crore, a sharp improvement from Rs 1.31 crore in the September quarter and Rs 0.39 crore a year ago. After accounting for tax expenses of Rs 0.79 crore, the company reported a net profit of Rs 2.68 crore, nearly three times the Rs 0.99 crore recorded in the preceding quarter.

On a nine-month basis, the momentum remained intact. Revenue from operations for the period ended December 31, 2025 rose to Rs 117.66 crore, compared with Rs 106.95 crore in the corresponding period last year. Net profit for the nine months climbed to Rs 5.51 crore, more than double the Rs 2.18 crore reported in the same period of the previous financial year.

The consolidated numbers told a similar story. For the December quarter, consolidated revenue from operations stood at Rs 45.06 crore, while profit after tax came in at Rs 2.06 crore. For the nine-month period, consolidated revenue touched Rs 133.57 crore, with net profit of Rs 4.49 crore, underscoring the group’s improving profitability trajectory.

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Operating expenses remained largely controlled, with cost of materials, employee benefits and other expenses broadly aligned with revenue growth. The company continued to operate within a single reportable segment beverages simplifying its cost structure and reporting framework.

The unaudited financial results were reviewed by the Audit Committee and approved by the Board of Directors at its meeting held on 7 February 2026. Statutory auditors carried out a limited review and reported no material misstatements in the results.

In a market where margins are often squeezed by input costs and competition, Orient Beverages’ latest numbers suggest the company has found a reliable rhythm not explosive, but steady enough to keep the fizz alive.

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Washington Post CEO exits abruptly after newsroom cuts spark backlash

Leadership change follows layoffs, protests and a bruising battle over trust.

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MUMBAI: When the presses are rolling but patience runs out, even the editor’s chair isn’t safe. The Washington Post announced on Saturday that its chief executive and publisher Will Lewis is stepping down with immediate effect, bringing a sudden end to a turbulent two-year tenure marked by financial strain, newsroom unrest and public backlash.

Lewis’s exit comes just days after the Bezos-owned newspaper announced sweeping job cuts that triggered protests outside its Washington headquarters and a wave of anger from readers and staff. While newspapers across the US are grappling with shrinking revenues and digital disruption, Lewis’s leadership had increasingly come under fire for how those pressures were handled.

The Post confirmed that Jeff D’Onofrio, a former Tumblr CEO who joined the organisation last year as chief financial officer, has taken over as CEO and publisher, effective immediately. In an email to staff, later shared by reporters on social media, Lewis said it was “the right time for me to step aside.”

The leadership change follows the announcement of large-scale redundancies earlier this week. While the Post did not officially confirm numbers, The New York Times reported that around 300 of the paper’s roughly 800 journalists were laid off. Entire teams were dismantled, including the Post’s Middle East bureau and its Kyiv-based correspondent covering the war in Ukraine.

Sports, graphics and local reporting were sharply reduced, and the paper’s daily podcast, Post Reports, was suspended. On Thursday, hundreds of journalists and supporters gathered outside the Post’s downtown office in protest, calling the cuts a blow to public-interest journalism.

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Former executive editor Marty Baron described the moment as “among the darkest days in the history of one of the world’s greatest news organisations.”

Lewis defended his record in his farewell note, saying “difficult decisions” were taken to secure the paper’s long-term future and protect its ability to publish “high-quality nonpartisan news”. But his tenure coincided with growing scrutiny of editorial independence at the Post.

Owner Jeff Bezos faced criticism for reining in the paper’s traditionally liberal editorial page and blocking an endorsement of Democratic presidential candidate Kamala Harris ahead of the 2024 US election. The move was widely seen as breaking the long-standing firewall between ownership and editorial decision-making.

According to a Wall Street Journal report, around 250,000 digital subscribers cancelled their subscriptions after the paper declined to endorse Harris. The Post reportedly lost about $100 million in 2024 as advertising and subscription revenues slid.

While the wider newspaper industry continues to battle declining print advertising and the pull of social media, some national titles have stabilised. Rivals such as The Wall Street Journal and The New York Times have managed to build sustainable digital businesses, a turnaround that has so far eluded the Post despite its billionaire backing.

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As Jeff D’Onofrio steps into the role, the challenge is stark, restore confidence inside the newsroom, win back readers who walked away, and prove that one of America’s most storied newspapers can still find its footing in a brutally competitive media landscape.

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