Mumbai: Internet restaurant company – Rebel Foods’s flagship D2C platform EatSure has launched EatSure Elite, a loyalty program designed to reward its most dedicated and loyal customers.
EatSure Elite introduces a unique loyalty program, offering more than just free delivery. Customers earn SurePoints with every order on the EatSure app or website, and upon reaching 1000 points, they unlock EatSure Elite status. Benefits include free delivery and complimentary dishes.
With every order above ₹299, members can choose from over 40 popular dishes like Potato Wedges from Faasos, Margherita Pizza from Oven Story, and more. Over three months, frequent users can save ₹1500 or more through these perks.
New customers can enjoy a 30-day trial, featuring free delivery on orders over ₹199 and free dishes on orders above ₹299.
Rebel Foods co-founder and CEO Sagar Kochhar remarked, “As we continue to push the boundaries in culinary innovation, technological excellence, and service enhancement, we wanted to go beyond the conventional loyalty programs focused on delivery fees. The launch of EatSure Elite represents a significant step in this direction and we expect a 50 per cent increase in the number of active users, along with loyal customers to have a 20 per cent higher retention rate and a 40 per cent higher purchase frequency compared to our non-loyal customers.”
He further added, “With EatSure Elite, we’re rewarding our loyal customers with exciting food dishes of their choice across a range of 40+ starters, wraps, burgers, pizzas, and desserts, depending on their order size, making their experience even more personalised and wholesome. EatSure Elite is not just about loyalty; it’s about creating a deeper connection and building the category play of a food court, ensuring our customers feel truly valued.”
EatSure Elite aims to stand out in the competitive food delivery market by rewarding customer loyalty and reinforcing Rebel Foods’ focus on customer satisfaction. Offering free dishes with every order, the program follows a simple mantra: Order more, get more.
Leave a Reply