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Clickbait to clean slate as HUL leads media trust reset drive

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 MUMBAI: What’s invisible, expensive, and possibly not even human? Thirty percent of your ad impressions. Hindustan Unilever Ltd (HUL),  head of media and digital marketing Tejas Apte didn’t mince words at Goa Fest 2025 as he peeled back the pixel-perfect surface of digital advertising to reveal a mess of murky metrics and media mayhem.

Speaking in a session titled ‘Building a Safer, Smarter, Cleaner Media Ecosystem’, Apte laid bare the underbelly of modern marketing where ad fraud, bot views, and misuse of data are quietly eating away at ROI and trust. With up to 30 per cent of digital impressions possibly fake, brands aren’t just losing money; they’re losing credibility.

“Legacy media had a balance subscription and ad-funded models. But digital is almost entirely ad-funded,” he noted. “And that makes transparency and safety non-negotiable.”

As part of the Indian Society of Advertisers (ISA), HUL has taken a lead in drafting a four-point media charter that aims to disinfect digital with real-world rigour:Safe placements for both brands and users, Viewability standards to filter out the fake, Fraud prevention that spans all formats and platforms, Responsible first-party data usage grounded in clear consent.

Apte underscored that these principles weren’t just boardroom theory, they were co-created with platforms like Google and Meta, ensuring that everyone speaks the same metric language. The focus is shifting from shallow click metrics to meaningful business outcomes.

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The ad world’s changing algorithm isn’t just affecting platforms, it’s rewriting agency job descriptions. With automation and AI replacing mechanical tasks, Apte sees agencies morphing from campaign vendors to strategic business partners. “In-housing is real, but rarely complete. Agencies remain critical, if they evolve from service delivery to impact delivery.”

While some brands are building internal muscle, the ISA charter pushes for an ecosystem-wide adoption from nimble startups to legacy giants. The ultimate goal? A future where every impression counts, every ad is seen by a human, and every click has consequence.

Practising what they preach, HUL has already implemented these guidelines internally. The result? Sharper first-party data strategies, better media ROI, and a wave of new, trustworthy media partners.

So, next time your ad gets a million impressions, pause to ask were any of them real? Or are we all just chasing ghosts in the machine?

As Apte put it with a smile, “Click fraud is not just a tech issue. It’s a trust issue.”

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Amazon Ads maps 2026 as AI and streaming rewrite ad playbooks

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NATIONAL: Amazon Ads has laid out a sharply tech-led vision for the advertising industry in 2026, arguing that artificial intelligence, streaming TV and creator partnerships will combine to turn brand building into a more precise, performance-driven business.

At the heart of the shift, the company says, is the fusion of AI with Amazon’s vast trove of shopping, browsing and streaming signals, allowing advertisers to move beyond blunt reach metrics to campaigns designed around real customer behaviour.

“The future of advertising is not about reaching more people, but the right people with messages that resonate,” said Amazon Ads India head and vice president Girish Prabhu. “By combining AI with deep customer insights, we help brands move from broadcasting campaigns to having meaningful conversations wherever audiences spend their time.”

One of the biggest changes, according to Amazon Ads, will be the collapse of the wall between media planning and creative development. Retail media, powered by first-party data, is increasingly shaping everything from brand discovery to final purchase, pushing marketers to design campaigns around audience insight rather than internal instinct.

AI is also moving from a support tool to a creative engine. Agentic AI, which automates and accelerates production, is expected to make high-quality creative accessible even to small businesses, compressing weeks of work into hours and giving challengers the ability to compete with larger brands on speed and scale.

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Behind the scenes, AI-driven analytics will take on a bigger role in campaign optimisation, identifying patterns, spotting opportunities and recommending actions that would previously have required teams of analysts.

Streaming TV is another big battleground. With India’s video streaming audience now above 600 million and connected TV users at 129.2 million in 2025, advertisers are set to treat streaming not just as a branding channel but as a performance engine, measured increasingly by sales, sign-ups and bookings rather than just reach.

Finally, Amazon Ads sees creators and contextual advertising reshaping how brands tell stories. Creators will act less like influencers and more like long-term partners, while scene-aware ads on streaming platforms will allow brands to insert hyper-relevant offers into the flow of what viewers are watching.

Taken together, Amazon Ads argues, these shifts mark a move towards advertising that is both more human and more measurable, where AI handles the complexity, and creativity does the persuading.

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Publicis India appoints Sonal Verma as Arc Worldwide MD

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MUMBAI: Publicis Groupe India has appointed Sonal Verma as managing director of Arc Worldwide India, handing the reins of its experiential and shopper marketing business to a leader steeped in live brands and real world storytelling.

Arc Worldwide, the Groupe’s specialist arm focused on experiences that nudge consumers from curiosity to checkout, sits at the intersection of creativity, commerce and culture. Verma’s mandate is to sharpen that edge as brands grapple with shorter attention spans and more complicated buying journeys.

Verma joins from Cheil India, where she spent nearly five years building and leading the brand experience practice, most recently as senior vice president and head of brand experience. Her career reads like a tour of India’s experiential landscape, with leadership roles at Momentum Worldwide, Percept D Mark, Blockkbuster Events and Showtime Events.

She has also held senior activation roles at Radio City and The Times of India, giving her a rare mix of agency, media and on-ground execution experience. The common thread has been simple: turning big ideas into moments people remember and talk about.

At Arc Worldwide India, Verma will focus on expanding the agency’s experiential and shopper capabilities, strengthening client partnerships and keeping the work firmly rooted in consumer behaviour rather than buzzwords.

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With Verma at the helm, Arc Worldwide is expected to double down on ideas that live beyond screens and closer to everyday life. For an industry obsessed with clicks and scrolls, this is a reminder that sometimes the strongest connections still happen face to face.

 

 

 

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Barbeque Nation taps ‘milne ki bhookh’ to kick off the new year

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BENGALURU: Barbeque Nation is ringing in the new year with a reminder that some cravings cannot be ordered online. The casual dining chain has rolled out a new film campaign, milne ki bhookh, pitching its restaurants as places to meet, reconnect and linger over food.

Set against a world of constant messages and missed meet-ups, the campaign leans into a simple truth: dining out remains one of the few rituals that still brings people together. Barbeque Nation positions itself as the excuse and the setting for real conversations, shared plates and unhurried moments.

Nakul Gupta, cmo at Barbeque Nation, says the brand has long been about shared celebrations. As the year turns, milne ki bhookh captures what he calls a growing hunger to meet, connect and spend time together, with food at the centre of that experience.

Created by Makani Creatives, the campaign comprises three films built around Barbeque Nation’s signature grills and desserts. The storytelling is deliberately sensorial, designed to spark cravings while nudging diners to step out and meet in person.

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Pavan Punjabi, chief integration officer at Makani Creatives, says the idea stems from a familiar contradiction. People are constantly connected, yet meetings with loved ones are endlessly postponed. Milne ki bhookh, he says, is a gentle push to make time for real-life catch-ups, using food as the reason to come together, share a meal and create memories.

The campaign breaks on December 25 with the grilled prawns film and will run for two months, amplified across digital platforms. As the new year begins, Barbeque Nation is betting that the strongest appetite of all is not for food alone, but for each other.

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