Brands
Byte the Future AI is Serving Up Personalised Innovation
MUMBAI: Who knew your AC could get to know you better than your flatmate? At GoaFest 2025, the session “From Code to Commerce: Growth in the AI Age” proved that artificial intelligence is no longer just a boardroom buzzword, it’s in your shampoo, your samosa delivery, your summer holiday plans, and maybe even your next Instagram ad.
AI isn’t just flipping the script, it’s writing it, testing it, and turning it into 150,000 personalised versions overnight. In a power-packed panel at GoaFest 2025, leaders from HUL, Voltas, Makemytrip and Swiggy sat down with journalist Anuradha SenGupta to unpack how artificial intelligence is moving from the back end to front-of-house, making businesses smarter, faster, and far more personal.
Voltas CMO Pragya Bijalwan revealed how AI is transforming the home appliance business from cold machines to warm experiences. “Walk into a room and your AC already knows your favourite temperature,” she quipped. But it’s not just comfort AI is driving predictive maintenance, energy efficiency, and post-sale service readiness. Voltas uses customer data platforms to pre-empt service needs and personalise communication. One such campaign featuring their long-standing mascot ‘Mukti’ achieved a staggering 98 per cent CTR and an 87 per cent full-view rate with many recipients believing the video was speaking directly to them.
HUL, head of media & digital marketing Tejas Apte shared how AI now powers product prototyping through the company’s Agile Innovation Hub, even allowing 3D-printed SKUs based on global trendspotting. AI also fuels the “Shikhar” app, used by kirana store partners now responsible for 20 per cent of HUL’s sales. Retailers can simply snap a photo of their shelf, and AI recommends stock-ups, upsells and even helps co-create hyperlocal ad campaigns. “Last year, we generated 150,000 AI-personalised video ads with Arshad Warsi customised to individual kirana stores,” said Apte.
For Makemytrip, AI is less about flash and more about function. Director Sanket Tulangekar outlined how Myra, their AI assistant, has evolved to summarise reviews, answer natural language queries, and assist with travel planning. Myra now uses multi-agent orchestration, acting like an intelligent concierge handling everything from hotel bookings to activity recommendations. Tulangekar stressed the importance of red-teaming, bias testing, and moderation in ensuring AI-generated content is both accurate and safe.
Over at Swiggy, VP Arjun Choudhary revealed how generative AI has quietly revolutionised internal operations. Sales teams now use AI co-pilots for performance insights, and restaurant partners receive personalised business analytics through conversational dashboards. “Even non-tech teams are generating demos and PRDs using AI,” said Choudhary. AI also boosts consumer experience through in-session personalisation and catalogue video generation. The company recently condensed a three-month cataloguing task into a single week using AI.
Panelists agreed AI is now function-agnostic relevant across departments, not just digital teams. While job fears loom, Bijalwan emphasised it’s an evolution, not a threat. “It’s like when Google launched, initially scary, but now second nature,” she said.
Ethics, however, remain a looming shadow. From labelling AI-generated ads to ensuring consent with India’s DPDP Act, companies are cautiously optimistic. “Change is inevitable,” the panel echoed, “but accountability must keep pace.”
Whether you’re in media, FMCG, travel or tech, one thing’s clear: in the age of AI, relevance isn’t optional, it’s algorithmic.
Brands
Netflix India names Rekha Rane director of films and series marketing
Streaming giant bets on a seasoned marketer who helped build Amazon and Netflix into household names
MUMBAI: Netflix has put a proven brand builder at the helm of its films and series marketing in India, naming Rekha Rane as director in a move that signals sharper focus on audience growth and cultural cut-through in one of its most hotly contested markets.
Rane steps into the role after seven years at Netflix, where she has quietly shaped how the platform sells stories to India. Her latest promotion, effective February 2026, crowns a run that spans brand, slate and product marketing across originals, licensed content and new verticals such as games.
A strategic marketing and communications professional with roughly 15 years’ experience, Rane has spent much of her career building technology-led consumer businesses and new categories, notably e-commerce and subscription video on demand. She was part of the early push that introduced Amazon.in, Prime Video and Netflix to Indian homes, then helped turn them into everyday brands.
At Netflix, she most recently served as head of brand and slate marketing for India from March 2024 to February 2026, leading teams across media and marketing for global and local content portfolios. Before that, as manager for original films and series marketing, she led IP creation and go-to-market strategy for titles including Guns and Gulaabs, Kaala Paani, The Railway Men* and The Great Indian Kapil Show, spanning both binge and weekly-release formats.
Her earlier Netflix roles covered product discovery and promotion in India and integrated campaign strategy to drive conversations around the content slate, product awareness and brand-equity metrics.
Before Netflix, Rane logged more than three years at Amazon in brand marketing roles in Bengaluru. There she handled national and regional campaigns for Amazon.in, worked on customer assistance programmes in growth geographies and contributed to the go-to-market strategy for the launch of Prime Video India.
Her career began well away from streaming. At Reliance Brands in Mumbai, she worked on retail marketing for Diesel and Superdry. A stint at Leo Burnett saw her work on primary research for P&G Tide, mapping Indian shoppers’ paths to purchase. Earlier still, at Orange in the United Kingdom, she rose from sales assistant to store manager, running a team and owning monthly P&L for a retail outlet.
The arc is telling. As global streamers fight for attention in a crowded Indian market, executives who understand both mass retail behaviour and digital habit-building are prized. Rane’s career sits at that intersection.
For Netflix, the bet is simple: in a market spoilt for choice, sharp marketing can still tilt the screen. And with Rane now leading the charge, the streamer is signalling it wants not just viewers, but fandom.
Brands
Orient Beverages pops the fizz with steady Q3 gains and rising profits
Kolkata-based beverage maker reports stronger revenues and profits for December quarter.
MUMBAI: A fizzy quarter with a steady aftertaste that’s how Orient Beverages Limited, the company that manufactures and distributes packaged drinking water under the brand name Bisleri closed the December 2025 period, as the Kolkata-based drinks maker reported improved revenues and a healthy rise in profits, signalling operational stability in a competitive beverage market.
For the quarter ended December 31, 2025, Orient Beverages posted standalone revenue from operations of Rs 39.98 crore, up from Rs 36.42 crore in the previous quarter and Rs 33.53 crore in the same quarter last year. Total income for the quarter stood at Rs 42.24 crore, reflecting consistent demand and stable pricing across its beverage portfolio.
Profit before tax for the quarter came in at Rs 3.47 crore, a sharp improvement from Rs 1.31 crore in the September quarter and Rs 0.39 crore a year ago. After accounting for tax expenses of Rs 0.79 crore, the company reported a net profit of Rs 2.68 crore, nearly three times the Rs 0.99 crore recorded in the preceding quarter.
On a nine-month basis, the momentum remained intact. Revenue from operations for the period ended December 31, 2025 rose to Rs 117.66 crore, compared with Rs 106.95 crore in the corresponding period last year. Net profit for the nine months climbed to Rs 5.51 crore, more than double the Rs 2.18 crore reported in the same period of the previous financial year.
The consolidated numbers told a similar story. For the December quarter, consolidated revenue from operations stood at Rs 45.06 crore, while profit after tax came in at Rs 2.06 crore. For the nine-month period, consolidated revenue touched Rs 133.57 crore, with net profit of Rs 4.49 crore, underscoring the group’s improving profitability trajectory.
Operating expenses remained largely controlled, with cost of materials, employee benefits and other expenses broadly aligned with revenue growth. The company continued to operate within a single reportable segment beverages simplifying its cost structure and reporting framework.
The unaudited financial results were reviewed by the Audit Committee and approved by the Board of Directors at its meeting held on 7 February 2026. Statutory auditors carried out a limited review and reported no material misstatements in the results.
In a market where margins are often squeezed by input costs and competition, Orient Beverages’ latest numbers suggest the company has found a reliable rhythm not explosive, but steady enough to keep the fizz alive.
Brands
BCCL profit jumps 53 per cent in FY25 as tax bill shrinks
Revenue rises 4.3 per cent to Rs 10,209.33 crore while deferred tax gain lifts bottom line sharply
NEW DELHI: Bennett, Coleman and Company (BCCL) has posted a sparkling set of financial results for the year ended 31 March 2025, proving that there is still plenty of ink and gold left in the ledger.
Revenue from operations climbed a steady 4.3 per cent, reaching Rs 10,209.33 crore compared to Rs 9,786.44 crore the previous year. When you sprinkle in other income, which rose 8.9 per cent to Rs 949.36 crore, the total income for the media behemoth hit a healthy Rs 11,158.69 crore.
While the income grew at a modest pace, the bottom line tells a far more dramatic story. The real headline is the 53 per cent surge in annual profit. How did they pull off such a feat? While Profit Before Tax (PBT) saw a gentle nudge upward of 2.7 per cent to Rs 1,610.00 crore, it was a vanishing act by the taxman that really did the trick.
Total tax expenses plummeted by 32.4 per cent, dropping from Rs 468.76 crore down to Rs 316.97 crore. This was largely thanks to a swing in deferred tax, moving from an expense of Rs 156.02 crore in FY24 to a benefit of Rs 39.44 crore this year.
Total income rose from Rs 10,658.55 crore in FY24 to Rs 11,158.69 crore in FY25, marking a 4.7 per cent increase. Total expenses grew at a slower pace, up 3.0 per cent from Rs 9,306.06 crore to Rs 9,581.45 crore. Profit before tax inched up 2.7 per cent, moving from Rs 1,567.02 crore to Rs 1,610.00 crore. However, the standout figure was net profit, which jumped sharply by 53.0 per cent, climbing from Rs 1,042.03 crore in FY24 to Rs 1,594.73 crore in FY25.
Despite the rising costs of doing business across the globe, BCCL kept a tight grip on the purse strings. Total expenses rose by just 3.0 per cent to Rs 9,581.45 crore. By keeping costs lower than the rate of income growth, the company ensured that the final figure, a net profit of Rs 1,594.73 crore, was nothing short of a front-page sensation.
In a world of shifting digital tides, it seems the BCCL ship is not just steady, but sailing into significantly wealthier waters.
-
News Broadcasting1 week agoMukesh Ambani, Larry Fink come together for CNBC-TV18 exclusive
-
News Headline1 month agoFrom selfies to big bucks, India’s influencer economy explodes in 2025
-
iWorld2 weeks agoNetflix celebrates a decade in India with Shah Rukh Khan-narrated tribute film
-
iWorld5 months agoBillions still offline despite mobile internet surge: GSMA
-
Hollywood6 days agoThe man who dubbed Harry Potter for the world is stunned by Mumbai traffic
-
I&B Ministry3 months agoIndia steps up fight against digital piracy
-
MAM3 months agoHoABL soars high with dazzling Nagpur sebut
-
Brands4 days agoNetflix India names Rekha Rane director of films and series marketing


