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Accelerate Digitisation – Building a Better Connected World

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MUMBAI: Rapid advancements in digital technology are redefining society. The plummeting cost of advanced technologies (a top-of-the-range smartphone in 2007 cost $499; a model with similar specifications cost $10 in 2015) is revolutionising business and society. In addition, the ‘combinatorial effects’ of these technologies – mobile, cloud, artificial intelligence, sensors and analytics, etc. – are accelerating progress exponentially. This revolution could significantly improve the quality of life of billions around the world, and technology is the multiplier.

However, with the advent of digital technologies, a number of accelerated and new market dynamics are dramatically transforming the environment in which regulatory bodies govern. While this has the potential to dramatically change their role, it also provides access to new instruments and rulemaking opportunities for regulators. Here are some of these changing dynamics, as well as rulemaking opportunities:
Speed

The speed of innovation of digital technologies stands in stark contrast to the pace of regulation. Jack Ma, CEO of Alibaba rightly pointed out that “seven- to twelve-year regulatory policy timelines do not reflect the speed of the internet.” New technologies that used to have two-year cycle times now can become obsolete in six months, and the pace of change is not slowing. These technologies can be developed, deployed, and iterated faster than ever. The challenges of the digital world require the ability to answer faster than classical instruments of regulation allow.

One key area affected by the speed of innovation is the protection of consumer interests. As innovation takes place at a far greater speed than regulation can keep up with, regulatory frameworks originally put in place to protect consumers are no longer always appropriate. For example, the logistics industry alone contributes 13% to global emissions, but stakeholders need to act quickly to develop safe and trustworthy approaches to unlocking benefits from digital technologies such as drones. With the promise of reducing emissions by up to 90% and costs by 25% in last-mile deliveries, drone technology is ‘ready’, but regulation is not.

Emergence of Business (Eco)Systems

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Business (eco)systems have been described as “dynamic and co-evolving communities of diverse actors who create and capture new value through both collaboration and competition.” These networks of organisations operating across industries are enabled primarily by digital technologies, and constitute a stark departure from the siloed and self-contained organisations of the past. The emergence of these business systems gives rise to new requirements for regulation and policy; they can no longer narrowly target individual industries, but need to take into account developments of common trends and patterns across sectors.

Digital technologies have also reduced barriers to entry for traditional and non-traditional organisations, often undermining long-standing sources of product differentiation. For example, online service providers tap markets without having to build distribution networks of offices and local agents.

This changing landscape presents real challenges for regulators. Not only is the number of services and products they regulate growing, but so is the number of suppliers and consumers, increasing the complexity of the environment they govern in.

Globalised Networks

We live in an increasingly interconnected world. Just as it is no longer sufficient to look at policy and regulation within siloed sectors, one can no longer create policy frameworks without taking global and trans-regional developments into account. While policy will continue to be mostly created at the national level (for the near-term future, at least), globalised networks require regulators to take into account a broader and more complex scope of geographical dimensions.

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One example of this phenomenon is the convergence of global supply and demand. Digital technologies know no borders, and the customer’s demand for a unified experience is raising pressure on global companies to standardise offerings. Consumers and businesses have come to expect payment systems that work across borders, global distribution, indiscriminate access and rights, and a uniform customer experience. Harmonised regulation across regions can greatly accelerate innovation and leverage existing technologies to realise these goals, while heterogeneous approaches risk stinting development.

Several ongoing regulatory changes are impacting world trade – for example, Safe Harbor, Google versus the EU Commission, and the Federal Aviation Administration and unmanned aerial vehicles (drones) – and are creating challenges to national boundaries, unfair competition and consumer protection.

New Business Models

It is widely recognised that digital technology is an enabler of fundamental innovation and disruption, for business and society. One of these sources of disruption is a multitude of new business models (e.g. on-demand model, access-over-ownership model). Whether it’s adaptations of existing market models or completely new models, the current regulation is still not in a position to respond to these disruptions in a timely manner.

While many of these models are sources of new value creation, income opportunities, or employment, there are also inherent risks to society. For example, who is responsible for the public health and safety of a passenger who chose a rideshare in the case of an accident? The sharing economy is just one recent example of technologies disrupting traditional business models, and there may be more disruptions ahead as entrepreneurs find new ways of meeting consumers’ needs.

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For more insights on The Fourth Industrial Revolution, join Alan Marcus, Head of ICT Agenda, Member of Management Committee, World Economic Forum, at the Asia ICT Innovation Forum 2016 at CommunicAsia on 31 May 2016 at Maria Bay Sands.

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Netflix India names Rekha Rane director of films and series marketing

Streaming giant bets on a seasoned marketer who helped build Amazon and Netflix into household names

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MUMBAI: Netflix has put a proven brand builder at the helm of its films and series marketing in India, naming Rekha Rane as director in a move that signals sharper focus on audience growth and cultural cut-through in one of its most hotly contested markets.

Rane steps into the role after seven years at Netflix, where she has quietly shaped how the platform sells stories to India. Her latest promotion, effective February 2026, crowns a run that spans brand, slate and product marketing across originals, licensed content and new verticals such as games.

A strategic marketing and communications professional with roughly 15 years’ experience, Rane has spent much of her career building technology-led consumer businesses and new categories, notably e-commerce and subscription video on demand. She was part of the early push that introduced Amazon.in, Prime Video and Netflix to Indian homes, then helped turn them into everyday brands.

At Netflix, she most recently served as head of brand and slate marketing for India from March 2024 to February 2026, leading teams across media and marketing for global and local content portfolios. Before that, as manager for original films and series marketing, she led IP creation and go-to-market strategy for titles including Guns and Gulaabs, Kaala Paani, The Railway Men* and The Great Indian Kapil Show, spanning both binge and weekly-release formats.

Her earlier Netflix roles covered product discovery and promotion in India and integrated campaign strategy to drive conversations around the content slate, product awareness and brand-equity metrics.

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Before Netflix, Rane logged more than three years at Amazon in brand marketing roles in Bengaluru. There she handled national and regional campaigns for Amazon.in, worked on customer assistance programmes in growth geographies and contributed to the go-to-market strategy for the launch of Prime Video India.

Her career began well away from streaming. At Reliance Brands in Mumbai, she worked on retail marketing for Diesel and Superdry. A stint at Leo Burnett saw her work on primary research for P&G Tide, mapping Indian shoppers’ paths to purchase. Earlier still, at Orange in the United Kingdom, she rose from sales assistant to store manager, running a team and owning monthly P&L for a retail outlet.

The arc is telling. As global streamers fight for attention in a crowded Indian market, executives who understand both mass retail behaviour and digital habit-building are prized. Rane’s career sits at that intersection.

For Netflix, the bet is simple: in a market spoilt for choice, sharp marketing can still tilt the screen. And with Rane now leading the charge, the streamer is signalling it wants not just viewers, but fandom.

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Orient Beverages pops the fizz with steady Q3 gains and rising profits

Kolkata-based beverage maker reports stronger revenues and profits for December quarter.

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MUMBAI: A fizzy quarter with a steady aftertaste that’s how Orient Beverages Limited, the company that manufactures and distributes packaged drinking water under the brand name Bisleri closed the December 2025 period, as the Kolkata-based drinks maker reported improved revenues and a healthy rise in profits, signalling operational stability in a competitive beverage market.

For the quarter ended December 31, 2025, Orient Beverages posted standalone revenue from operations of Rs 39.98 crore, up from Rs 36.42 crore in the previous quarter and Rs 33.53 crore in the same quarter last year. Total income for the quarter stood at Rs 42.24 crore, reflecting consistent demand and stable pricing across its beverage portfolio.

Profit before tax for the quarter came in at Rs 3.47 crore, a sharp improvement from Rs 1.31 crore in the September quarter and Rs 0.39 crore a year ago. After accounting for tax expenses of Rs 0.79 crore, the company reported a net profit of Rs 2.68 crore, nearly three times the Rs 0.99 crore recorded in the preceding quarter.

On a nine-month basis, the momentum remained intact. Revenue from operations for the period ended December 31, 2025 rose to Rs 117.66 crore, compared with Rs 106.95 crore in the corresponding period last year. Net profit for the nine months climbed to Rs 5.51 crore, more than double the Rs 2.18 crore reported in the same period of the previous financial year.

The consolidated numbers told a similar story. For the December quarter, consolidated revenue from operations stood at Rs 45.06 crore, while profit after tax came in at Rs 2.06 crore. For the nine-month period, consolidated revenue touched Rs 133.57 crore, with net profit of Rs 4.49 crore, underscoring the group’s improving profitability trajectory.

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Operating expenses remained largely controlled, with cost of materials, employee benefits and other expenses broadly aligned with revenue growth. The company continued to operate within a single reportable segment beverages simplifying its cost structure and reporting framework.

The unaudited financial results were reviewed by the Audit Committee and approved by the Board of Directors at its meeting held on 7 February 2026. Statutory auditors carried out a limited review and reported no material misstatements in the results.

In a market where margins are often squeezed by input costs and competition, Orient Beverages’ latest numbers suggest the company has found a reliable rhythm not explosive, but steady enough to keep the fizz alive.

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Washington Post CEO exits abruptly after newsroom cuts spark backlash

Leadership change follows layoffs, protests and a bruising battle over trust.

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MUMBAI: When the presses are rolling but patience runs out, even the editor’s chair isn’t safe. The Washington Post announced on Saturday that its chief executive and publisher Will Lewis is stepping down with immediate effect, bringing a sudden end to a turbulent two-year tenure marked by financial strain, newsroom unrest and public backlash.

Lewis’s exit comes just days after the Bezos-owned newspaper announced sweeping job cuts that triggered protests outside its Washington headquarters and a wave of anger from readers and staff. While newspapers across the US are grappling with shrinking revenues and digital disruption, Lewis’s leadership had increasingly come under fire for how those pressures were handled.

The Post confirmed that Jeff D’Onofrio, a former Tumblr CEO who joined the organisation last year as chief financial officer, has taken over as CEO and publisher, effective immediately. In an email to staff, later shared by reporters on social media, Lewis said it was “the right time for me to step aside.”

The leadership change follows the announcement of large-scale redundancies earlier this week. While the Post did not officially confirm numbers, The New York Times reported that around 300 of the paper’s roughly 800 journalists were laid off. Entire teams were dismantled, including the Post’s Middle East bureau and its Kyiv-based correspondent covering the war in Ukraine.

Sports, graphics and local reporting were sharply reduced, and the paper’s daily podcast, Post Reports, was suspended. On Thursday, hundreds of journalists and supporters gathered outside the Post’s downtown office in protest, calling the cuts a blow to public-interest journalism.

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Former executive editor Marty Baron described the moment as “among the darkest days in the history of one of the world’s greatest news organisations.”

Lewis defended his record in his farewell note, saying “difficult decisions” were taken to secure the paper’s long-term future and protect its ability to publish “high-quality nonpartisan news”. But his tenure coincided with growing scrutiny of editorial independence at the Post.

Owner Jeff Bezos faced criticism for reining in the paper’s traditionally liberal editorial page and blocking an endorsement of Democratic presidential candidate Kamala Harris ahead of the 2024 US election. The move was widely seen as breaking the long-standing firewall between ownership and editorial decision-making.

According to a Wall Street Journal report, around 250,000 digital subscribers cancelled their subscriptions after the paper declined to endorse Harris. The Post reportedly lost about $100 million in 2024 as advertising and subscription revenues slid.

While the wider newspaper industry continues to battle declining print advertising and the pull of social media, some national titles have stabilised. Rivals such as The Wall Street Journal and The New York Times have managed to build sustainable digital businesses, a turnaround that has so far eluded the Post despite its billionaire backing.

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As Jeff D’Onofrio steps into the role, the challenge is stark, restore confidence inside the newsroom, win back readers who walked away, and prove that one of America’s most storied newspapers can still find its footing in a brutally competitive media landscape.

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