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A new formula to ‘Engross’

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The biggest threat for advertisers is rapidly climbing as the rate of ‘ad avoidance’ crosses the 70 per cent threshold across all media, among both active and passive avoiders. What’s more alarming is the fact that ad avoidance is higher in rural India than in urban areas.

As this trend is expected to go even higher, Intellect, a part of the Lintas Media Group in association with Hansa Research Group released the findings of a study titled ‘Engross, a media engagement and ad avoidance study.’

Lintas India Pvt. Ltd director media services Lynn de Souza addressed a gathering of media planners, owners and clients, alerting them of the implications of this growing menace for the industry.

“We have all been battling with ad avoidance for a while,” says de Souza. “What we certainly didn’t expect were such high avoidance levels, even in rural areas, and even on the internet. That is clearly a reflection of the consumer’s overall disapproval of the enormously high and growing ad clutter levels and is an issue that media owners should seriously take on board. In an attempt to reduce per unit prices they often simply increase the inventory on offer in an ad sales package, which results in high clutter, and high avoidance of the very ads they are trying to get more of!”

What emerged as a result of the findings, de Souza said, was not that this group of ‘heavy media consumers’ disliked advertisements altogether, but instead they choose to avoid the growing clutter that they perceive to be dominating the media landscape. Encompassing all mass media including TV, radio, newspapers, magazines, outdoor and internet, her advice to fellow media experts, was that flooding the environment with an overdose of brands will ultimately lead the consumer to turn away from advertisements.

With specific reference to television, this will pose a big ‘risk’ to the so-called burgeoning branded entertainment industry, which is just beginning to bear fruit in India. What’s more, the changing technological media environment will aid passive ad avoiders to quickly become active in doing the same.

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Spanning two months, October and November, Intellect engaged Hansa Research to update its biannual ad avoidance measures. This year the study included an understanding of how various consumer segments engage themselves with different genres of mass media, including sport, news, movies, education, fashion, serials etc.

Besides narrowing in on an urban sample size of 1,073 respondents (SEC A, 15-40 year olds, students, housewives, working people) across Mumbai, Delhi, Chennai and Hyderabad, the study also captured the behaviour of the rural audiences. The Bharat Barometer (Intellect’s joint venture with ITC’s e chaupal network) was used to estimate the same measures by contacting 892 people in rural UP, Maharashtra and AP. These included 606 e chaupal Sanchalaks and 286 rural women.

On having conceived the study, Initiative senior vice president Premjeet Sodhi said, “We are still discovering new nuggets of information each time we analyse the findings. This study is directly applicable to the media planning needs of our various clients who focus on the key youth, housewife, and working segments, and also provides us with data on the ‘upper market’ rural audiences which the industry has never had at such a detailed level earlier.”

Focusing on two verticals within the framework of a consumer’s media interaction – content and ambient design. The former drives engagement while the latter generates avoidance which has greatly risen from last year across media. Based on the content vertical, the study highlighted the degree of engagement taking four main factors – Content, Relevance, Interactivity and Personalisation (CRIP score). Thus, Intellect has devised 305 CRIP scores across 61 genres and five target groups to be used by media planners to improve media selection.

Speaking about the method used to administer the study, Intellect associate VP Julius Augustine says, “The most important part of the study was the development of the statements that would measure engagement across the four parameters of content, relevance, interactivity and personalization (CRIP).

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“We needed to measure engagement not just at the media but also at the genre level. Hence, part of the questionnaire was self administered, guided by the interviewer. The respondent had to place all the genres simultaneously on an engagement scale at the same time for each statement separately. Hence, if needed, the respondent could go back and change his ratings as each new medium was presented (For example, he began to compare news on TV with news in dailies) till he had rated all genres to his or her satisfaction.”

Using the CRIP score which is synonymous with engagement, Engross concluded that the more engaging the content the lower the ad avoidance (except for magazines). More specifically, the more consumers are engaged with a particular genre, the less likely are they to avoid ads in that genre.

Some of the findings also revealed data that would provide a ray of hope for the umpteen news channels, as news on television has emerged as more engaging than in newspapers.

However, the biggest challenge for advertisers comes from ‘student’ consumers, as regardless of the degree of engagement with a particular genre, the level of ad avoidance remains high.

In this day and age when media clutter is commonplace and every brand attempts to adopt newer ways to ‘break through that clutter,’ the essence of creating engaging content somehow gets displaced. All in all the core aim of seducing the consumer also gets blurred!

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Brands

Netflix India names Rekha Rane director of films and series marketing

Streaming giant bets on a seasoned marketer who helped build Amazon and Netflix into household names

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MUMBAI: Netflix has put a proven brand builder at the helm of its films and series marketing in India, naming Rekha Rane as director in a move that signals sharper focus on audience growth and cultural cut-through in one of its most hotly contested markets.

Rane steps into the role after seven years at Netflix, where she has quietly shaped how the platform sells stories to India. Her latest promotion, effective February 2026, crowns a run that spans brand, slate and product marketing across originals, licensed content and new verticals such as games.

A strategic marketing and communications professional with roughly 15 years’ experience, Rane has spent much of her career building technology-led consumer businesses and new categories, notably e-commerce and subscription video on demand. She was part of the early push that introduced Amazon.in, Prime Video and Netflix to Indian homes, then helped turn them into everyday brands.

At Netflix, she most recently served as head of brand and slate marketing for India from March 2024 to February 2026, leading teams across media and marketing for global and local content portfolios. Before that, as manager for original films and series marketing, she led IP creation and go-to-market strategy for titles including Guns and Gulaabs, Kaala Paani, The Railway Men* and The Great Indian Kapil Show, spanning both binge and weekly-release formats.

Her earlier Netflix roles covered product discovery and promotion in India and integrated campaign strategy to drive conversations around the content slate, product awareness and brand-equity metrics.

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Before Netflix, Rane logged more than three years at Amazon in brand marketing roles in Bengaluru. There she handled national and regional campaigns for Amazon.in, worked on customer assistance programmes in growth geographies and contributed to the go-to-market strategy for the launch of Prime Video India.

Her career began well away from streaming. At Reliance Brands in Mumbai, she worked on retail marketing for Diesel and Superdry. A stint at Leo Burnett saw her work on primary research for P&G Tide, mapping Indian shoppers’ paths to purchase. Earlier still, at Orange in the United Kingdom, she rose from sales assistant to store manager, running a team and owning monthly P&L for a retail outlet.

The arc is telling. As global streamers fight for attention in a crowded Indian market, executives who understand both mass retail behaviour and digital habit-building are prized. Rane’s career sits at that intersection.

For Netflix, the bet is simple: in a market spoilt for choice, sharp marketing can still tilt the screen. And with Rane now leading the charge, the streamer is signalling it wants not just viewers, but fandom.

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Orient Beverages pops the fizz with steady Q3 gains and rising profits

Kolkata-based beverage maker reports stronger revenues and profits for December quarter.

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MUMBAI: A fizzy quarter with a steady aftertaste that’s how Orient Beverages Limited, the company that manufactures and distributes packaged drinking water under the brand name Bisleri closed the December 2025 period, as the Kolkata-based drinks maker reported improved revenues and a healthy rise in profits, signalling operational stability in a competitive beverage market.

For the quarter ended December 31, 2025, Orient Beverages posted standalone revenue from operations of Rs 39.98 crore, up from Rs 36.42 crore in the previous quarter and Rs 33.53 crore in the same quarter last year. Total income for the quarter stood at Rs 42.24 crore, reflecting consistent demand and stable pricing across its beverage portfolio.

Profit before tax for the quarter came in at Rs 3.47 crore, a sharp improvement from Rs 1.31 crore in the September quarter and Rs 0.39 crore a year ago. After accounting for tax expenses of Rs 0.79 crore, the company reported a net profit of Rs 2.68 crore, nearly three times the Rs 0.99 crore recorded in the preceding quarter.

On a nine-month basis, the momentum remained intact. Revenue from operations for the period ended December 31, 2025 rose to Rs 117.66 crore, compared with Rs 106.95 crore in the corresponding period last year. Net profit for the nine months climbed to Rs 5.51 crore, more than double the Rs 2.18 crore reported in the same period of the previous financial year.

The consolidated numbers told a similar story. For the December quarter, consolidated revenue from operations stood at Rs 45.06 crore, while profit after tax came in at Rs 2.06 crore. For the nine-month period, consolidated revenue touched Rs 133.57 crore, with net profit of Rs 4.49 crore, underscoring the group’s improving profitability trajectory.

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Operating expenses remained largely controlled, with cost of materials, employee benefits and other expenses broadly aligned with revenue growth. The company continued to operate within a single reportable segment beverages simplifying its cost structure and reporting framework.

The unaudited financial results were reviewed by the Audit Committee and approved by the Board of Directors at its meeting held on 7 February 2026. Statutory auditors carried out a limited review and reported no material misstatements in the results.

In a market where margins are often squeezed by input costs and competition, Orient Beverages’ latest numbers suggest the company has found a reliable rhythm not explosive, but steady enough to keep the fizz alive.

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MAM

Washington Post CEO exits abruptly after newsroom cuts spark backlash

Leadership change follows layoffs, protests and a bruising battle over trust.

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MUMBAI: When the presses are rolling but patience runs out, even the editor’s chair isn’t safe. The Washington Post announced on Saturday that its chief executive and publisher Will Lewis is stepping down with immediate effect, bringing a sudden end to a turbulent two-year tenure marked by financial strain, newsroom unrest and public backlash.

Lewis’s exit comes just days after the Bezos-owned newspaper announced sweeping job cuts that triggered protests outside its Washington headquarters and a wave of anger from readers and staff. While newspapers across the US are grappling with shrinking revenues and digital disruption, Lewis’s leadership had increasingly come under fire for how those pressures were handled.

The Post confirmed that Jeff D’Onofrio, a former Tumblr CEO who joined the organisation last year as chief financial officer, has taken over as CEO and publisher, effective immediately. In an email to staff, later shared by reporters on social media, Lewis said it was “the right time for me to step aside.”

The leadership change follows the announcement of large-scale redundancies earlier this week. While the Post did not officially confirm numbers, The New York Times reported that around 300 of the paper’s roughly 800 journalists were laid off. Entire teams were dismantled, including the Post’s Middle East bureau and its Kyiv-based correspondent covering the war in Ukraine.

Sports, graphics and local reporting were sharply reduced, and the paper’s daily podcast, Post Reports, was suspended. On Thursday, hundreds of journalists and supporters gathered outside the Post’s downtown office in protest, calling the cuts a blow to public-interest journalism.

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Former executive editor Marty Baron described the moment as “among the darkest days in the history of one of the world’s greatest news organisations.”

Lewis defended his record in his farewell note, saying “difficult decisions” were taken to secure the paper’s long-term future and protect its ability to publish “high-quality nonpartisan news”. But his tenure coincided with growing scrutiny of editorial independence at the Post.

Owner Jeff Bezos faced criticism for reining in the paper’s traditionally liberal editorial page and blocking an endorsement of Democratic presidential candidate Kamala Harris ahead of the 2024 US election. The move was widely seen as breaking the long-standing firewall between ownership and editorial decision-making.

According to a Wall Street Journal report, around 250,000 digital subscribers cancelled their subscriptions after the paper declined to endorse Harris. The Post reportedly lost about $100 million in 2024 as advertising and subscription revenues slid.

While the wider newspaper industry continues to battle declining print advertising and the pull of social media, some national titles have stabilised. Rivals such as The Wall Street Journal and The New York Times have managed to build sustainable digital businesses, a turnaround that has so far eluded the Post despite its billionaire backing.

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As Jeff D’Onofrio steps into the role, the challenge is stark, restore confidence inside the newsroom, win back readers who walked away, and prove that one of America’s most storied newspapers can still find its footing in a brutally competitive media landscape.

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