ITV

Category: Regulators

  • TRAI to DTH operators: Honour commitment on long-duration packs

    TRAI to DTH operators: Honour commitment on long-duration packs

    MUMBAI: Telecom Regulatory Authority of India (TRAI) on Wednesday asked DTH operators to honour pre-paid commitment on ongoing long-duration packs of consumers (if they want). TRAI chairman RS Sharma also reiterated that there would be no change in the February 1 deadline for consumer migration to its new tariff regime.

    According to a report by news agency PTI, Sharma statted that if a DTH subscriber with a long duration pack wants to choose new channels mid-way, then the balance amount should be adjusted by operator. He also expressed his confidence with regards to a smooth switchover without any inconvenience to viewers on the concerned day.

    The new regulatory framework by TRAI for broadcasting sector is set to overhaul the entire ecosystem. For the first time ever, consumers will be able to choose channels or packages for pay TV on their own. While the new regime puts power in the hands of consumers, many stakeholders remain sceptics about its impact.

    Moreover, the TRAI continues to face legal hurdles. While the verdict of a petition made by Tata Sky challenging the order is still pending in the Delhi High Court, Calcutta High Court on Tuesday stayed the implementation of the tariff order till 18 February.

  • Tata Sky vs TRAI: No interim order as Delhi High Court adjourns case to 4 February

    Tata Sky vs TRAI: No interim order as Delhi High Court adjourns case to 4 February

    MUMBAI: The next chapter of direct-to-home operator Tata Sky’s ongoing legal tussle with the TRAI and its new tariff regime, in which Bharti Telemedia-owned Airtel Digital TV and Sun Direct are a part, will unfold on 4 February after the Delhi High Court adjourned the matter without passing an interim order.

    With arguments being inconclusive on Wednesday, the Tata Sky counsel will continue to argue when the next hearing commences.

    On Tuesday, Calcutta High Court stayed the cable switchover till 18 February. The court’s directive was a result of 80 cable operators from the city filing a petition against the TRAI mandate.

    The petitioners’ lawyer Debabrata Saha Roy argued that the revenue-sharing model under the new regime will significantly reduce the cable operators’ share to just nine per cent. With 80% will go into the broadcasters’ kitty, MSOs stand to get just 11 per cent, thus making it an unsustainable business proposition for operators.

    Earlier the regulator had offered an extension till 31 January to the distribution platform operators (DPOs) for implementation. 

    On Thursday, the Harit Nagpal-led company finally unveiled the new pricing of channels and packs after it was served a show-cause notice by the TRAI.

    TRAI's show-cause notice said, "Tata Sky has failed to provide options to its 17.7 million subscribers in compliance with the new framework to exercise their choices for TV channels. Tata Sky has put its subscribers in a situation of great difficulty despite no fault of theirs by not complying with the provisions of the new regulations and the tariff order.”

    Despite the delay in announcing channel prices, Tata Sky MD and CEO Nagpal is confident that his team can complete the tricky task of implementing the new norms within a relatively short span of time.

    “Tata Sky has always been compliant to regulatory requirements. We have gone live with our modes of communication across the Tata Sky website, Tata Sky mobile app and also equipped the dealers that subscribers can reach out to. We were confident that we would be able to complete the task in 1 week’s time. hence we used this time to create a seamless and smooth transition for all our subscribers. We have ensured that choosing channels and packs is as easy as 1, 2, 3 for any subscriber,” the veteran executive said.

    In a press release issued by the TRAI on Thursday, it had singled out one DTH operator for not providing options to its subscribers to exercise their choices. The press note also mentioned that the said DTH operator had assured in writing that it would comply with the new regulatory framework.

    In 2017, Bharti Telemedia, Tata Sky and Discovery Communication India had filed petitions against TRAI, challenging its tariff order and the interconnect regulations.

    Unlike the position adopted by Star India wherein it questioned the regulatory powers of TRAI, the matter in the Delhi HC questions the regulator’s power to wipe out deals that operators enter into to fix commissions and rates for customers.

  • Calcutta High Court stays switchover to new TRAI tariff regime till 18 February

    Calcutta High Court stays switchover to new TRAI tariff regime till 18 February

    MUMBAI: Just two days ahead of the deadline for consumer migration to new channel packages under Telecom Regulatory Authority of India’s (TRAI) tariff order, Calcutta High Court has stayed the switchover till 18 February. 

    The court has also asked the TRAI to submit a report on the matter on 13 February, which is when the next hearing will take place. The court’s directive was a result of 80 cable operators filing a petition against the TRAI mandate.

    The petitioners’ lawyer Debabrata Saha Roy argued that the revenue-sharing model under the new regime will significantly reduce the cable operators’ share to just nine per cent. With 80% will go into the broadcasters’ kitty, MSOs stand to get just 11 per cent, thus making it an unsustainable business proposition for operators.

    Earlier the regulator had offered an extension till 31 January to the distribution platform operators (DPOs) for implementation.  

     

  • Madras HC dismisses PIL against TRAI tariff order

    Madras HC dismisses PIL against TRAI tariff order

    MUMBAI: After the Supreme Court verdict that went in favour of the Telecom Regulatory Authority of India’s tariff scheme, the Madras High Court has dismissed a petition challenging this 2017 order.

    A news item by the Press Trust of India said that the bench consisting of justices S Manikumar and Subramonium Prasad also upheld the deadline of 31 January which was an extension by TRAI to the broadcast industry to finalise necessary arrangements for implementing the new tariff regime from 1 February.

    Dismissing the PIL, the HC quoted part of the Supreme Court judgment by stating that TRAI could not only regulate operations but also lay down terms and conditions for providing services. The report mentioned the HC as stating: “It cannot be said that TRAI has been acting hastily or implementing its directions in a hurried manner, without taking into account the interest of all the participants.”

    The Supreme Court’s verdict came on 30 October and from 1 February the new tariff scheme where consumers will get to decide their channels is to commence.

  • TRAI recommendations on OTT communication regulation likely by February end

    TRAI recommendations on OTT communication regulation likely by February end

    MUMBAI: Towards the end of 2018, Telecom Regulatory Authority of India(TRAI) published a recommendation paper on OTT communication services, requesting feedback from all stakeholders. On Monday, the regulator confirmed that its recommendations on the issue would be made public by the end of next month.

    "We will be organising open house discussions soon. And hopefully, by the end of the next month, we should be able to come up with recommendations," TRAI Chairman R S Sharma was quoted as saying by news agency PTI.

    In November last year, the TRAI released a consultation paper focusing on apps such as Whatsapp, Facebook, Google Duo among others, offering calling and messaging services similar to telecom service providers along with their basic functions. TRAI also sought public opinion on whether OTT applications should fall under the same regulatory ambit as telecom operators.

    The Cellular Operators’ Association of India (COAI) is of the opinion that OTT players should be licensed by introducing ‘OTT Communication Authorization’ under the unified licence. 

    According to COAI, players in the telecom industry invest in licence fee, spectrum, telecom equipment and security apparatus. Hence, similar voice, video and data services without regulatory cost make for a non-level playing field.

    However, the Internet and Mobile Association of India (IAMAI) and the Broadband India Forum (BIF) have stood against the position by telecom operators. According to IAMAI, telecommunication regulations should not be automatically extended to online applications because of the fundamental “technical and business differences” between traditional services and apps.

    “OTT providers offer an array of different services that are accessed by users through the data services provided by TSPs (telecom service providers). Thus, the services provided by TSPs, while they enable access to OTT services, are fundamentally different,” BIF said in its written response to TRAI

  • TRAI optimistic about onboarding 90% consumers by tariff order deadline

    TRAI optimistic about onboarding 90% consumers by tariff order deadline

    MUMBAI: Before the 1 February deadline of consumer migration to new plans in line with the Telecom Regulatory Authority of India’s (TRAI) tariff order, chairman RS Sharma seems confident of onboarding 90 per cent consumers to the new regime.

    According to news agency PTI report, Sharma has noted a trend in the past few days of a sudden surge in the recording of customer preferences by service providers. Seeing the positive response from consumers, TRAI chairman thinks the desired figure of 100 per cent onboarding will be reached soon.

    “Looking at the trend, we feel, we will be able to reach the figure of over 90 per cent by January 31 there may be 10 per cent cases where people may be travelling or not present at home,” he said.

    For smooth implementation, as well as consumer awareness, the regulatory body has come out with advertisements and created YouTube videos. It is also holding regular meetings with broadcasters, direct to home (DTH) operators and multi system operators (MSO) to review the customer choice collection progress.

    “We are reviewing it on a day-to-day basis. We are also looking into apps of various DTH operators to see how customer-friendly they are for recording of viewer choices,” Sharma stated.

    The new regulatory framework puts power in hands of consumers to choose the channels they want to watch through a-la-carte and broadcaster or DPO packages as well. 

    Many industry experts have speculated that it will raise the monthly cable bill. Sharma feels that the monthly bills of those customers who only select the channels they watch will certainly go down. He also advised that viewers should not unnecessarily hoard channels as they can addchannels to cart whenever they wish.

    “Many a times, people buy goods they don't need today but think they will need tomorrow. Tomorrow, if they want to watch a channel they can buy it… why should they hoard the channel because it is a costly hoarding as they have to pay for it too,” he said.

    The regulator on 24 January said that 40 per cent of consumers have exercised their options of selecting TV channels under the new tariff order. 

    On the same day, TRAI published a cautionary note writing to all broadcasters and DPOs, asking them to comply by the new regulatory framework within the stipulated time.

  • Tata Sky vs TRAI: Case, argued partly by DTH operator, adjourned to 30 January

    Tata Sky vs TRAI: Case, argued partly by DTH operator, adjourned to 30 January

    MUMBAI: The next instalment of direct-to-home operator Tata Sky’s ongoing legal tussle with the TRAI and its new tariff regime, in which Bharti Telemedia-owned Airtel Digital TV and Sun Direct are a part, will play out in two days time after the Delhi High Court adjourned the matter to 30 January with arguments being inconclusive.

    The matter was argued partly by Rajiv Nayar on behalf of the DTH operator on Monday.

    On Thursday, the Harit Nagpal-led company finally unveiled the new pricing of channels and packs after it was served a show-cause notice by the TRAI.

    TRAI's show-cause notice said, "Tata Sky has failed to provide options to its 17.7 million subscribers in compliance with the new framework to exercise their choices for TV channels. Tata Sky has put its subscribers in a situation of great difficulty despite no fault of theirs by not complying with the provisions of the new regulations and the tariff order.”

    Despite the delay in announcing channel prices, Tata Sky MD and CEO Nagpal is confident that his team can complete the tricky task of implementing the new norms within a relatively short span of time.

    “Tata Sky has always been compliant to regulatory requirements. We have gone live with our modes of communication across the Tata Sky website, Tata Sky mobile app and also equipped the dealers that subscribers can reach out to. We were confident that we would be able to complete the task in 1 week’s time. hence we used this time to create a seamless and smooth transition for all our subscribers. We have ensured that choosing channels and packs is as easy as 1, 2, 3 for any subscriber,” the veteran executive said.

    In a press release issued by the TRAI on Thursday, it had singled out one DTH operator for not providing options to its subscribers to exercise their choices. The press note also mentioned that the said DTH operator had assured in writing that it would comply with the new regulatory framework.

    In 2017, Bharti Telemedia, Tata Sky and Discovery Communication India had filed petitions against TRAI, challenging its tariff order and the interconnect regulations.

    Unlike the position adopted by Star India wherein it questioned the regulatory powers of TRAI, the matter in the Delhi HC questions the regulator’s power to wipe out deals that operators enter into to fix commissions and rates for customers.

  • MIB hikes ad rates for private TV channels

    MIB hikes ad rates for private TV channels

    MUMBAI: Just a few weeks ahead of election date announcements, the Ministry of Information and Broadcasting has taken a decision to revise the advertisement rates offered by the Bureau of Outreach and Communication (BOC) to private TV channels.

    The ministry noted in a statement, “The revised rates have been announced on the basis of a review committee constituted by the ministry which submitted its report on 1 January 2019.”

    “The revision would lead to an increase in rates of around 11 per cent over the rates of 2017 in respect of most of the private TV channels while it could be of a higher percentage for some others, as per their reach and TV ratings.”

    The ministry also announced that differential rate structures for news and non-news channels will be offered, depending upon their overall reach in the country. “The decision will also make it easier for TV channels to be empanelled with BOC in order to take advantage of the higher rates,” it noted.

  • MIB directs TV channels to run scroller against objectionable ads

    MIB directs TV channels to run scroller against objectionable ads

    MUMBAI: The Ministry of Information and Broadcasting has directed all TV channels to support self-regulation for grievance against objectionable ads. In a recently released advisory, the ministry has asked channels to run a scroller against offensive content to create mass awareness.

    The scroller will ask the viewers to complain against objectionable advertisements to the Advertising Standards Council of lndia (ASCI) via a dedicated WhatsApp number and email id.

    The advisory reads, “Attention of TV channels is invited to Rule 7(9) of the Cable Television Networks Rules, 1994 which states that ‘No advertisement which violates the code for self-regulation in advertising, as adopted by the Advertising Standards Council of lndia (ASCI), Mumbai for public exhibition in lndia, from time to time shall be carried in the cable service.’”

    The ministry has also directed all broadcasters to ensure that all programmes and advertisements being telecast on TV channels and being transmitted/ retransmitted through the cable TV network adhere to the Programme and Advertising Codes prescribed under the Cable Television Networks (Regulation) Act.

  • TRAI says 40% consumers have exercised their options under new tariff order

    TRAI says 40% consumers have exercised their options under new tariff order

    MUMBAI: With just a week for the new tariff order to kick in, the Telecom Regulatory Authority of India (TRAI) on Thursday revealed that nearly 40 per cent of the consumers have already exercised their options under the new regulatory framework.

    The regulator also expressed its satisfaction over the progress made by all stakeholders in order to adapt to the new norms.

    In the last month, TRAI has conducted frequent meetings with DPOs and broadcasters to oversee all implementation plans. The regulator has noted that all service providers have offered a consumer care channel on TV Channel Number 999, consumer corner on their website, started a Call Centre, released mobile apps and updated EPG displaying the MRP of each channel.

    The stakeholders have also made arrangements to receive options of subscribers using various methods.

    TRAI on its part has carried out an extensive consumer awareness program. The regulator has been proactively educating consumers through various means like social media and SMS. 

    It has also launched a web portal to help consumers to select the channels of their choice and estimate their monthly bill.  A facility has also been provided to take a print out of the  TV Channels selected or download the file so that the same can be sent to the TV service provider to facilitate exercising of the subscriber option.

    However, the regulator in its latest press note singled out one DTH for non-cooperation.

    “Authority has been receiving hundreds of complaints intimating that one of the  DTH (Direct to  home)   service provider is  not  providing options to its   subscribers  to    exercise   their   choices   and   providing   misleading information in  regard to  implementation of  new  framework. The Authority has taken up the matter. The said DTH operator has assured in writing that they will be complying with the new regulatory framework and will make the options available for obtaining the consumers choice. The  Authority assures all  the  subscribers that all  efforts are  being made to ensure that there is no inconvenience or  any  disruption of TV services due to  the   migration to  the new  regulatory regime,” it said.

     TRAI’s note also went on to add that Multi Systems Operators (MSOs) in far-flung areas and smaller towns are yet to implement the new regulatory framework in letter and spirit.

    Despite the strides made by all parties involved, the regulator has yet again directed all broadcasters and DPOs to comply with the new regulatory framework.