ITV

Category: Nokia

  • Nokia, Loudeye to develop wireless digital music platform

    MUMBAI: Pioneers in business-to-business digital media solutions – Loudeye Corp. has announced a multi-year agreement with the multimedia business group of Nokia to develop an advanced wireless digital music platform for mobile operators and their subscribers worldwide.
     
     
    The agreement includes a multi-million dollar commitment to Loudeye for development fees and defines a global collaboration framework between the companies. The additional details regarding the collaboration, as well as the platform and its availability, will be announced at a later date.
     
     

    “This agreement with Nokia represents a significant strategic opportunity for Loudeye to work with the leading mobile communications company in the world to develop an advanced wireless music platform. We are very excited about our relationship with Nokia and look forward to sharing more details in the future,” said Loudeye president and CEO Jeff Cavins.

  • Nokia launches contact centre in India

    BANGALORE: Nokia has officially launched its contact centre in India, setting what may eventually develop into a trend of establishing contact centres through global collaborative efforts.
     
     
    The centre, Nokia India Careline, is managed by SCICOM Contact Centre Services (India) Private Limited – a subsidiary of Malaysian Business Process Outsourcing (BPO) services provider SCICOM (MSC) Bhd – with manpower drawn from India’s vast pool of talented IT personnel.

    SCICOM’s entry into India is in accordance with the framework of Malaysia’s Multimedia Super Corridor (MSC) that provides for Malaysian outsourcing services providers to develop into regional companies and eventually MNCs, efficiently operating outside Malaysia while still making use of their technological base in the country, states a company release.
     
     
    As contact centres operate in a borderless world, the MSC envisions a multi-cultural web of hundreds of large and small mutually dependent international and Malaysian companies collaborating across an economically vibrant Asia and the rest of the world, comments the company.

    Launching the Nokia India Careline, Government of Karnataka Department of Information Technology, Biotechnology Science & Technology secretary Shankaralinge Gowda, IAS said, “This endeavor brings four entities together – 2 countries and 2 giants in their respective fields – India, Malaysia, Nokia and BT. British Telecom are the software providers for Scicom. Quoting figures Gowda said that of the US$4.5 billion through IT exports, around US$500 million revenue was earned by BPO’s last year, and
    there were 138 BPO companies employing 60000 persons in the state.
     
     
    SCICOM Group executive director and CEO Leo Ariyanayakam, in his welcome speech, said the Nokia India Careline marks another step forward for SCICOM, through subsidiary company SCICOM Contact Centre Services (India) Private Limited in their aspiration to become a global player in the outsourcing industry.

    SCICOM’s contact centres in Malaysia provide clients with multilingual inbound customer care and technical support services. The company manages multiple contact centres, handling interactions from 12 Asia Pacific countries in 15 native Asian languages as well as English language support for the UK and US markets.

    Apart from customer contact management, it provides consultancy services to more than 20 MNCs in Asia. Along with its offices in Malaysia and India, it also operates out of the United Kingdom and Singapore, and has emerged as one of the largest employers in the outsourcing industry in Asia, adds the release.

    Nokia global customer care director support services that Nokia views India as one of the fastest growing market for mobile phones in APAC and there is increasing customers’ expectations for a higher quality of customer care.

    “The Careline provides premium customer care support in English as well as a variety of native Indian languages such as Hindi, Kannada, Telugu, Tamil and Bengali,” he added.

    A visit to Scicom’s set up at ITP, Bangalore revealed the latest state of art center. Operators demonstrated the features of various handsets at a click of a button. Operators have to be at least bi-lingual to work here – they must know English and a local language. Most operators also speak passable Hindi, informed our company guide.

    The Nokia India careline number is 3030 3838.

  • Nokia, Pointsec offer advanced security for mobile data

    MUMBAI: Nokia and Pointsec today announced that they have jointly developed a solution designed to protect customers’ data on mobile devices.

    The new Pointsec file encryption solution will enable the encryption of user data such as Email, SMS and MMS messages, calendar and contacts as well as memory card data. The solution will be available for Nokia Series 60 and Nokia Series 80 devices, starting with the Nokia 9500 Communicator.
     
     
    “Nokia strongly believes that security is a key enabler for business mobility. As devices become increasingly sophisticated and more company-sensitive information is stored on them, it is vital to bring the same level of security to mobile devices as currently exists on wired IT devices such as laptops,” said Nokia Enterprise Solutions director alliances Panu Kuusisto.
     
     
    “Mobility significantly boosts the employee productivity and the capabilities of the real-time enterprise, but it also creates new security and management challenges. Organisations must begin to address both mobile security and mobile device management technologies such as data protection on mobile devices to safeguard confidential information from getting into wrong hands via loss or theft of a mobile device,” said IDC’s Mobile Infrastructure Software service programme manager Stephen Drake.

    Pointsec president and CEO Peter Larsson said, “We are delighted to cooperate with Nokia to be able to extend our mobile data protection solutions to also include the Nokia product range. Pointsec for Symbian offers not only powerful, real-time data encryption, but also unique PicturePIN user authentication that ensures data will not be accessed by unauthorised individuals.”

  • Nokia to pitch in with R&D centre in Mumbai

    MUMBAI: The world’s largest mobile telephone maker Nokia is targeting the Code Division Multiple Access (CDMA) market in India.

    The company, which has launched CDMA phones 3125 and 2112 aimed at the booming Asia-Pacific markets, is planning to establish an R&D facility for CDMA technology in Mumbai, says an official release.
     
    The unit, expected to be fully functional by June, will cater to local demands and the needs of other CDMA service providers in the Asia-Pacific region.

    Nokia competes with Motorola, Samsung Electronics and LG Electronics in India.

  • Nokia signs $24 m expansion deal with Idea

    MUMBAI: Nokia and Idea Cellular have signed a $24 million agreement for the supply of Nokia GSM/GPRS network equipment and multimedia services nationwide in India.

    With this deal, Nokia becomes the sole supplier of Idea’s GPRS network.
    The deliveries have already begun and the project is scheduled for completion before the end of 2004. “We appreciate Nokia’s deep understanding of the business and its approach in providing flexible solutions. Nokia’s global leadership in GSM/GPRS and its proven technology roadmaps will put Idea at the forefront of providing high quality and innovative mobile services to our customers,” says Idea Cellular Limited CEO Vikram Mehmi.

    Idea now operates in 11 circles across India and Nokia will now expand Idea’s GSM network for the Delhi and Andhra Pradesh circles, while extending the present GPRS core of Delhi to four circles – Maharashtra, Andhra Pradesh, Madhya Pradesh and Gujarat. Nokia has been working with Idea since 1996, providing turnkey services for the operator’s GSM infrastructure over this period, according to an official release.

    “We are happy that Idea has selected Nokia as the sole supplier of their GPRS network. Through this agreement, Idea’s data network capability will be enhanced to handle the expected growth in data services whilst ensuring a smooth and efficient GSM evolution path,” says Nokia Networks Asia Pacific country head (India and South Asia) Ashish Chowdhary.

    “Together with Nokia, Idea is well-positioned to provide high-quality mobile services to its fast expanding customer base as the Indian mobile industry grows at unprecedented rates,” added Chowdhary.

    The release also stated that under the GSM/GPRS expansion deal, Nokia will supply the complete range of Nokia GSM/GPRS equipment such as Base Station Subsystems, Switching SubSystems, GPRS Core Network, Short Message Service System, Multimedia Messaging center expansion and Nokia download solution. They will also provide the Nokia Connect Site base station, which is part of the Nokia Connect GSM solution for new growth markets. Nokia is also providing an extensive set of services including IP planning support, network element installation and commissioning well as maintenance services.

  • Nokia to go for locally-produced campaigns

    NEW DELHI: Nokia has released a new television commercial for its 2280 CDMA model, stressing on the affordability of the mobile phone in a subtle manner.
     
     
    The Ticket kataya kya campaign, created by Bates India, is currently on air only on MTV and is expected to break on other channels soon.

    Nokia, which is offering its 2280 CDMA model under Reliance India Mobile’s ‘Go Mobile for Rs 501’ offer, is adopting different strategies for its various models. And for this, it has decided to localise its campaigns.

    Recently, it had roped in O&M’s ex-creative director V. Sunil, who is now associated with Nokia and Bates India as creative leader.

    On the plans for Nokia, Sunil says, “Till now, Nokia has been releasing campaigns, which were created in Singapore. But now, the client has decided to focus on locally-produced campaigns as this category is really getting fragmented in terms of promotional campaigns and offers (tie-up between handset companies and mobile service providers).”

    In the Ticket kataya kya campaign, a guy ends up in a tiff with a waiter. Even as the guy threatens the waiter, saying he will teach him a lesson following a quick call, the waiter realises his counterpart hasn’t got a mobile phone. In the end, the waiter offers him his mobile.

    “The idea is simple – everyone can afford a mobile phone. Nokia is an established brand and it has this upmarket image. So we didn’t want to dilute this and we deliberately didn’t stress on the pricing. We chose to present it in rather a subtle manner. This TVC will be on air on major channels, in various genres,” says Sunil, who has jointly worked with the servicing and creative team of Bates India for the commercial.

    The TVC has been produced by MAD Films and directed by Priyadarshan.

    Sunil, who had worked on Motorola campaigns during his stint at O&M, says a completely different strategy has been worked out for an upmarket model such as Nokia 6600.

    “The print campaign for Nokia 6600, released in Outlook and India Today, is a product differentiator. This particular advertisement focuses on camera and video recorder with zoom feature of the handset,” says Sunil.

    For 6600 model, Nokia is expected to highlight other features such as bluetooth wireless technology, 65k colour display and video and audio streaming in the near future.