Category: Digital Agencies

  • Racold leverages misspelled words to boost geyser sales on Amazon

    Racold leverages misspelled words to boost geyser sales on Amazon

    MUMBAI: WATConsult, the digital and social media agency from Dentsu Aegis Network, has launched a unique campaign for Racold water heaters from the house of Ariston Thermo leveraging Amazon Marketing Service.

    Amazon houses all types of audiences including a huge pie of non-English speaking customers coming predominantly from Tier 2 & 3 towns of India. While water heater sales on Amazon were very high during the winter season and every brand was doing standard business, there was a huge miss on the fact that there are a set of customers struggling to find the right product.

    It was observed that customers, especially from tier 2 & 3 towns, speak in a certain local dialect and thus their literal pronunciations of English words sound different. As a result, customers also type as they speak which often leads to spelling mistakes.

    Tapping into the same, the Ecommencify (Agency’s E-Commerce vertical) team created a unique campaign using wrongly spelled keywords; like the word ‘Geyser’ which was often misspelled into multiple variations like ‘Gijar’, ‘Geezar’, 'Geezara" etc. More than 526 misspelled keywords were used to fulfil this additional demand of greater than 3.5 million searches over a quarter. This resulted in a return on the actual spend of 16X and it did not stop just there; the team inserted these keywords into each and every product listing on Amazon (through catalog keywords insertion activity) ensuring long term benefits for Racold.

    Ariston Thermo India Pvt Ltd VP – marketing Prashant Dhar said, "Racold is a brand synonymous with breakthrough innovation and we never stop listening to our customers whether it is in terms of product innovation or their needs/demands. WATConsult provided a highly insightful and in-depth understanding of consumer behaviour on E-Commerce platforms enabling the brand to touch newer heights and witness great success."

    WATConsult founder and CEO Rajiv Dingra said, "Ecommencify team analysed and understood the behavioural patterns of consumers while searching a product online. Considering the fact that our country has diverse languages and every language has a different dialect, we figured that people, many times, type as they speak which results in miss-spelling. We used this simple insight and leveraged 'Amazon Search Ads' to drive whopping sales for our brand."

  • Digital agency execs approve stricter social media control for upcoming general election

    Digital agency execs approve stricter social media control for upcoming general election

    MUMBAI: Digital media has taken the world by storm. The last elections of the two biggest democracies of the world – India and the US – showed the power of efficient digital campaigns in political battles. However, as easy as it is to use social media platforms for campaigning, it is equally capable of being misused.

    With the general elections of India just a month away, the doubt about the power of programmatic advertising on election results is obviously bothering everyone. The involvement of Facebook in the manipulation of election results in the US only thickens the clouds of uncertainty.

    Indiantelevision.com asked a few people in the industry what these measures would mean to the political parties and the election process. Ethinos Digital Marketing MD Siddharth Hegde said, "This is a much-needed move. Most countries across the world already have such policies in place and this will be a first for India for its forthcoming elections. We are likely to see more transparent conversations and campaigns and a decrease in the number of companies/ pseudo-individuals who were earlier running fake campaigns. Fake news has been a huge challenge for social media and such policies will serve as a huge deterrent.”

    To assuage growing criticism from users and investors, global digital media giants, Facebook, Twitter, and Google recently announced new policies to make political advertising more transparent and reliable. Measures like not allowing anonymous ads to run on user feed, making the acquisition of a pre-certificate issued by the Election Commission of India or a source it authorises and getting valid authorisations are a bid to solve a few of these problems.

    TRA Research CEO N Chandramouli called for stronger governmental control on false information. He said, “The ability to manipulate voters with messages that create fear, uncertainty and doubt (known as FUD in communication) has grown manifold after the proliferation of social media. Such messages polarise voters with strong, often inflammatory messages that seem to audiences to be from authentic sources. The need for all social media regulation at a governmental level on areas of misinformation and false information is necessary. This is especially needed when elections and other important events are due in a country, but also needed in all other times when incorrectly motivated citizens can be aroused by false news to cause harm to their own country and society.”

    On the other hand, Monk Media Networks founder and CEO Ashish Patkar felt the measures are being implemented too late. He said, “We are heading into an era where a Facebook 'Like' today will be an equivalent of an EVM machine button tomorrow. Social media on the positive side has politically engaged the millennial generation which has till now stayed away from voting but on the flip side, the Us V/s Them debate is being fuelled by fake media at all levels. The new controls by Facebook, Google, and Twitter is a small start towards putting out endorsed and verified messages but, frankly, I believe it is too little too late. In terms of spending, the official spending will go down but the unaccounted spends through supporter accounts and influencer accounts will continue unabated and in my view actually go up.”

    With over 556 million Indians on the internet this time around, the spectacle will be one to witness as to how political parties harness the power of the medium while at the same time ensure its fair usage.

  • Brandie to focus on brand loyalty and community building in India

    Brandie to focus on brand loyalty and community building in India

    MUMBAI: Taking the trend of influencer marketing one step further by introducing real brand loyalists and customers in the paradigm, the world’s first crowd marketing platform, Brandie recently entered India after creating a lot of buzz in Sweden and the US.

    Indiantelevision.com took the opportunity to interact with Brandie founders Pranav Kosuri and Douglas Andersson to understand what Brandie is all about and how it can prove useful in attracting a larger consumer base to partner brands. The duo shared insights into a number of aspect related to the company including their strategies, plans, and the basic business module.

    Speaking about the idea behind Brandie, Kosuri and Andersson revealed, “Brandie was created after testing and analysing the brand’s main source of revenue and what actually affects the bulk number of sales.”

    They elaborated, “We believe that every voice has a value no matter the size of social following. In fact, the most powerful way to influence people's purchasing decisions is through friends and family. We reckon that people already are actively sharing their positive experiences with the brands they love and thought that they deserve to be acknowledged by the brands for that.”

    “Thus, playing on this concept of word-of-mouth marketing we decided to provide a powerful tool where brands’ loyal fans can be rewarded by opting into a social media loyalty program where they earn points depending on the content they create and share to social media. When we then introduced the Brandie tool the brands could see a consistent increase in sales with a decreased media spend in traditional media channels. Our mission is to democratise marketing and help brands that are loved by their customers, grow and get the exposure they deserve," the pair added.

    On being asked what are their expectations from the Indian market, given it is quite different from their past two ventures, the duo said, “We see a great product-market fit for Brandie in India; both from the brands point of view and user point of view. Our market test in the Indian souk has proven to us that we can expect great traction here for the Brandie tool.”

    Highlighting their strategy to win over the Indian market, Kosuri and Andersson noted that brand loyalty and community building are currently high up on the agenda. "We also see that for consumers the behaviour of wanting to be associated with the brands they love is closely linked to the social media behaviour of the Indian youth today.  We are growing our operations in a controlled and orderly fashion tuning the Brandie tool to meet our initial partner's needs before we expand; we also want to make sure that the users get the best experience possible before scaling. Brandie is the platform and tool for brands to engage and reward their loyal customers and fans, not for discount hunters and the masses.”

    Brandie has entered India with a very impressive portfolio of 11 highly stylish and popular brands, including Anand Ahuja’s Bhaane, Pipa Bella, Le15 Patisserie by Pooja Dhingra, and Godrej Nature’s Basket among others. But what made the two to zero in on these names?

    To this Kosuri and Andersson replied, “The brands are carefully selected by our team. They have been identified as trendsetters and market leaders within their respective verticals. In the process of selecting these companies, we have looked for partners that have a strong digital strategy, a strong brand and who we believe will be able to grow their presence on social media.”

    On being quipped what other brands can one see entering this lavish portfolio the duo asserted, that currently, no new brands are being added to the Brandie platform since the primary focus is on launching partners' success. However, the response from brands since we went live here in India has been tremendous and the inbound traffic of other brands requesting to join has been overwhelming. Since Brandie is an exclusive platform we have a pipeline and evaluation phase for brands that have requested to join and our team is gauging and assessing their profiles basis which we will incorporate them into the programme.”

    India is a market of interest for a lot of brands that Brandie has worked with in Europe and the US, some already having a presence in the Indian market. "You will be seeing a lot of international brands from Europe and the US joining Brandie in the near future,” they added.

    How does Brandie stack up against today's influence marketing model? To this, Kosuri and Andersson had an interesting perception to share. They said, “Definitely, traditional influencer marketing is a powerful tool when used in the correct way. However, the effectiveness and return on investment (ROI) can be debated. We see that integrating a real consumer in the marketing efforts makes all the difference; by having genuine customers as an integral part of your strategy building and growing, the brand resonates better with the early majority/majority on the bell curve of marketing.”

    Not only does Brandie help one get mass adoption of the product, it also gives insight into how the actual customers are communicating around the brand to their friends and family. "This is something that, today, is lost on brands since the majority of social media accounts for regular people, meaning not public figures, are private accounts and brands don't see the content being shared by them. With Brandie, the brands are now able to see this content and with our photo recognition tools and machine learning products, we are able to provide invaluable insights on how to adapt their marketing strategies,” the duo contended.

    Kosuri and Andersson went on to conclude, “Brandie is a tool digitising the concept of word-of-mouth and we think that our tool is the most cost-effective and powerful one. Therefore, we put our ‘money where our mouths are’, meaning that in the coming months, when we decide to start communicating about Brandie outside our partners' existing communities, our primary tool to help brands reach a larger audience is through our own tool, Brandie.”

  • Team Pumpkin strengthens regional language content capabilities

    Team Pumpkin strengthens regional language content capabilities

    MUMBAI: To match pace with the ever-evolving dynamics of the digital marketing industry, Team Pumpkin has taken an initiative to strengthen its regional language content capabilities. It has developed a core team of regional language languages which includes Punjabi, Hindi, Marathi, Tamil, Malayalam, Gujarati, Urdu, Telugu, Marwari, Nepali, Kannada, Odia, Bengali.

    Team Pumpkin’s main focus is to develop original content in regional language languages instead of getting it translated. The new regional language languages support team includes writers, proofreaders and voice-over artists who are based across 3 offices – Delhi, Bangalore, and Mumbai

    Team Pumpkin co-founder and CBO Swati Nathani commented, “We put a lot of thought and insight into our work and our learning has been that regional language content is the need of the hour. It helps break barriers and reach every corner of this diverse country. By developing a team for regional language content, this is the edge we will be offering our clients and helping them to widen their prospects across the nation.”

    Team Pumpkin offers all aspects of regional language content including audio, video, text, and has already worked on many regional language content pieces for clients like MamyPoko Pants, Hindustan Coca-Cola Beverages, and Axis Bank.

  • Grapes Digital wins digital mandate of Joy Personal Care, X-men

    Grapes Digital wins digital mandate of Joy Personal Care, X-men

    MUMBAI: Grapes Digital, the full-fledged digital and marketing agency, has won the digital mandate of two leading brands of Kolkata-based RSH Global. Grapes Digital will be involved in the strategic approach of the digital activities for two of RSH Global’s leading brands – Joy Personal Care and X-men.

    The agency will manage the social, creative and media aspect of these two brands. The mandate was awarded to it after a multi-agency pitch and will be handled by its Delhi team.

    Speaking on this win, Grapes Digital founder Himanshu Arya said, “We are glad to add Joy personal care and X-men from RSH Global to our client list and the entire team is looking forward on building innovative and exciting campaigns. FMCG brands always have greater challenges as their target audience is vast, and we are glad to take this challenge and deliver it.”

    Speaking on the partnership with Grapes Digital, RSH Global CMO Poulomi Roy said, “We were looking out for a digital agency that could creatively take our brand though forward in the digital space. In the pitch process Grapes digital’s approach made them a clear choice to partner with. They have done some really good work in the past for various brands. We are looking forward for a lot of cross category learning for them and hoping that as a team we deliver some interesting work in the FMCG sector.”

    Earlier, in an interview with Indiantelevision.com, Poulomi Roy had revealed that RSH Global is planning to go big on digital with the latest range of its products releasing. The brand is looking towards targeting a slightly younger consumer base with its Revive range and has web sensation Mithila Palkar as one of the brand ambassadors.

  • Influencer marketing firms will always be in beta: BuzzOne founder

    Influencer marketing firms will always be in beta: BuzzOne founder

    MUMBAI: Influencer marketing is one of the fastest growing phenomena in the marketing mix of brands today. As per ‘The Influence Report’ released by Zefmo Media Private Limited in 2018, 89 per cent of marketers believe that influencer marketing is effective in driving brand message across, and 62 per cent were planning their budgetary allocation towards engaging social influencers.

    Peer-to-peer interaction, an influx of trust from people with whom the customers can relate to on a personal level and comparatively lower cost to get engagement on digital platforms are some of the few factors that have been propelling the growth of this medium. To get some more insight into how this whole gamut of social influencing works, what the ticks and tricks of the trade are, and how can the brands make maximum out of this trend, Indiantelevision.com got into a candid conversation with BuzzOne Infuencer Marketing’s founder and CEO Sanjay Vasudeva on a rainy afternoon in Delhi.

    Vasudev started BuzzOne Influencer Marketing a few years back as a one-stop marketplace for brands and influencers to create conversations on social media using the great reach the latter had on various platforms. Over the years, the agency has created successful campaigns for a number of brands including Volkswagen, Nissan, Veet, Kissan, Britannia, ICICI and Future Generali, among others.

    Since then, it has come a long way. What has made influencer marketing popular today? Vasudev says, “Influencer marketing is social word of mouth. If you compare all the media of communications—be it print, TV, or digital—word-of-mouth has always been considered the biggest and most powerful of them all. I will give you a simple example; when you want to buy a car, you take opinions from your peers or family members who already have bought it and are using it. That’s how most of us make our choices.”

    He added that brands want more conversation on social media and influencers accelerate it by conveying the brand message in a style relatable to their followers.

    Sanjay contributes this exemplary growth to the dynamism of the industry as well. He mentions, “When we started four years back, influencer marketing was still in its infancy. It was based mostly around Twitter. But now, the spectrum has become so much larger; you have Instagram, Facebook, YouTube, and of course newer platforms like Snapchat and TikTok.”

    He adds, “Looking at this what I can say is that in the app business, we will always be in beta because platforms would keep changing and also new platforms would emerge. The platforms which were there earlier would become not so popular, for example, we have seen Twitter going down.”

    On being asked how does the influencer marketing firm like his keep pace with this dynamic shift, Vasudev says, “We have a propriety tool by which we keep a constant vigil on what kind of influencers are doing what and on what platforms. We then bucket them into various categories and genera. Further, the brands also have a point of view on certain influencers and platforms. We do our best to provide them with the best match.”

    Vasudeva also shares the perfect recipe to sort out the best face and medium to associate with any campaign. He notes, “Essentially, the first filter that should happen is to look at in what space the brand is operating and in what space it wants the communication to happen. For example, if an automobile brand wants to talk about the core features of the car, then it will be an automobile blogger’s dialogue. But if the same automobile brand wants to promote itself from the lifestyle perspective, then we will either pick people who talk about lifestyle or sometimes, maybe, fashion bloggers.”

    “Also, the biggest trend nowadays is that the content is moving from static images to videos. Thus, bloggers are becoming lesser and lesser relevant as people do not have time to read long write-ups. With content getting shorter, the impact of platforms like Instagram is gaining momentum. Another amazing platform is TikTok. The only problem with TikTok is that it doesn’t have any reporting API’s to keep a tab on the performance of the videos but it is still one of the most used platforms by influencers. It gives greater views at a much less cost than any other platform,” he shares.

    On a final note, he said that brands should not try to push their own ideas of the kind of content that influencers should create. “An influencer is very loyal to its audience and knows what kind of content works with them. Thus, brands should be very careful about their demands and should allow them to create content in their own style.”

  • Zeotap named in GSMA top 100

    Zeotap named in GSMA top 100

    MUMBAI: Zeotap has been named amongst the 18 new companies listed in ‘GSMA 100’, it revealed in a press statement. ‘GSMA 100’ is a global innovation discovery initiative designed to identify and advance the next generation of connectivity and digital services. The cohort of GSMA 100 includes AppOnBoard, Cinarra, Cloudify, CUJOAI, DefinedCrowd, Genus AI, Invisible Systems, IoTium, Jiminy, KaiOS, Limitless, Litmus Automation, Lumina Networks, Messagenius, SecureHome, UserTribe, and Vilynx.

    Zeotap co-founder and CPO Projjol Banerjea said, “It is an honour to be a named among such esteemed peers, and a testimony to our pioneering work. Today we work with a single focus to help our clients achieve better results by building intelligent technology platforms. This recognition from GSMA will further motivate us to innovate and set new standards in digital mobile marketing ecosystem.”

    GSMA 100 CEO Stéphane Richard said, “We welcome Zeotap to the GSMA 100. The GSMA 100 companies are leaders in categories that are poised to drive digital transformation and industry growth.”

    GSMA chief strategy officer Laxmi Akkaraju said, “We look forward to working with Zeotap to unlock business development and investment opportunities and champion innovation in our industry.”

  • S4 Capital begins India operations, hires Poran Malani as director

    S4 Capital begins India operations, hires Poran Malani as director

    MUMBAI: S4 Capital, a marketing service company that was recently launched by Sir Martin Sorrell post his exit from WPP, has started its India operations by opening offices in Mumbai and Bangalore.

    The company has also announced the appointment of former Ogilvy south India president Poran Malani as its director of operations in the country. Malani will head S4Capital, MediaMonks, and MightyHive in India.

    Poran Malani has extensive experience of working in the industry. He has had a successful nine-year stint at Ogilvy, which ended in 2017. He recently founded a marketing and advertising consultancy as well, called ‘Fair Fern’. Prior to that, Malani has had extended his services to agencies like Ogilvy and McCann and had worked for brands like Lenovo and Coca-Cola.

  • WATConsult ranked in Global MMA SMARTIES Business Impact Index 2018

    WATConsult ranked in Global MMA SMARTIES Business Impact Index 2018

    MUMBAI: WATConsult the digital and social media agency from Dentsu Aegis Network, has been ranked among the top 10 digital agencies, globally for 2018, in the MMA SMARTIES Business Impact Index. WATConsult is the only Indian digital agency to be a part of this prestigious global ranking.

    WATConsult Founder and CEO Rajiv Dingra said, “2018 has been an exceptionally great year for us, in terms of global recognition. This ranking by the MMA is a testimony to our quality of work which is now at global benchmark levels. The entire team is thrilled on this achievement and motivated to build more path-breaking campaigns.”

    The MMA is world’s leading global non-profit trade association comprised of more than 800-member companies, from nearly fifty countries around the world. The MMA SMARTIES Business Impact Index is the first and only global mobile marketing index that identifies, ranks, and awards top agencies, advertisers and brands globally.

  • Dentsu Aegis Network acquires Happy Marketer

    Dentsu Aegis Network acquires Happy Marketer

    MUMBAI: Dentsu Aegis Network has announced the acquisition of Singaporean digital marketing group Happy Marketer. The group will be rebranded Happy Marketer, a Merkle Company, and bring its suite of data, analytics, CRM and performance marketing services under the DAN umbrella.

    Established in 2009, Happy Marketer has digital marketing delivery centers in Bengaluru, Kolkata, and Mumbai with over 40 employees. Its clients include Practo, Urban Ladder, Standard Chartered Bank, and Amity University.  

    Happy Marketer's managing partner, Prantik Mazumdar, and founder and CEO Rachit Dayal will join the leadership team at the new agency. The duo will report to Ted Bray, managing director and chief growth officer, Merkle Asia Pacific.

    Dayal and Mazumdar said, “Our business has rapidly scaled in the last 10 years, and it’s been an absolute blast forming a #HappyTribe of clients and employees who look forward to mastering the next disruption. And as we look on to the next 10 years, we are excited to partner with Merkle and Dentsu Aegis Network to help more businesses drive into the future. We intend to work closely to create a winning playbook to capture market share through our data-driven, technology-led, people-based marketing solutions."  

    They added, “Merkle’s incredible story of passion for technology, and Dentsu Aegis’s global presence with Asian values are a huge source of inspiration for us. We feel an instant cultural fit and look forward to be part of their transformation journey. This is one of the best gifts we could have imagined as part of our 10-year celebration."  

    Dentsu Aegis Network Southeast Asia and Singapore CEO Phil Teeman said, “Southeast Asia is a critical growth driver for Merkle’s expansion. With this acquisition, the delivery and management of data analytics and customer experience marketing, which are Happy Marketer’s key competencies, will take the front seat, helping Dentsu Aegis Network reinforce itself as a key player. This also translates into greater opportunities to penetrate new and existing clients’ ecosystems in the Indian subcontinent.”  

    Merkle Asia Pacific president Zhengda Shen said, “Bringing Happy Marketer into the Merkle family is critical to our Asia-Pacific expansion strategy. The acquisition will significantly accelerate Merkle’s ability to bring its full suite of services to the Southeast Asian market. Happy Marketer has positive brand recognition and a strong reputation. Its data-driven and customer experience enablement approach, strong core service offerings, and dynamic culture align closely with Merkle.”