Category: Marketing

MUMBAI: SBI Life Insurance is launching a new television campaign with a major focus on the emerging tier II and tier III towns.

According to SBI Life Insurance, inspite of 22 private players operating in India post opening up of the life insurance sector, the market still remains hugely underpenetrated. The apathy is further aided by poor understanding of products and their core benefits – thus, leading to consumer inertia towards insurance.
 
“This, however, not only gave us an insight into the huge opportunity to take the lead towards aligning the category benefits with the consumer needs,” said SBI Life head brand & communications Chandramohan Mehra,

“We are sharply focusing on the target group in the emerging tier II and tier III towns who we define as “the new thirties on their way to accomplish bigger dreams,” Mehra added. 
 
Playing on the tagline, ‘Celebrate Life‘, the commercial has been conceptualised by Ogilvy and Mather. The communication strategy looks at enabling a clear articulation of the life insurance benefits by simplifying and developing a message that consumers resonate with it.

Said Ogilvy and Mather SVP Asheesh Malhotra, “In contrast to most players who focus their efforts on the archetypal metro audience with propositions that overlap each other and often fail to create brand differentiation, the SBI Life commercial not only breaks clutter but manages to reach to a far wider audience.”
 
Produced by Chrome Productions, the creative director of the TVC is Nitin Pradhan.

Said Ogilvy & Mather (India) chairman Piyush Pandey, “We have always reached out to people and connected with them emotionally. And this new commercial is a fresh and romantic take on a young couple‘s dreams of their older age.”
 

MUMBAI:The Advertising Agencies Association of India (AAAI) and the Internet and Mobile Association of India (IAMAI) have joined hands in an attempt to develop the digital advertisement business that comprises banner, classified and search marketing.
 
The IAMAI is the representative body of internet and mobile value added services companies including all leading online publishers in India.

Said AAAI JWT India chief executive officer Colvyn Harris, “The lack of strong partnership between the publishers and agencies was a critical impediment to the growth of the digital advertising business. The partnership will fill that gap and offer an opportunity to replicate the success of print and electronic media, where such partnerships have existed for a long time.”
 
Through this partnership, both, the AAAI and the IAMAI aim to grow digital advertisement, put good business practices and processes in place and streamline payment process for publishers as well as agencies.
 
As per the partnership, terms of the agreement would be applicable only to the members of the AAAI and IAMAI.

NEW DELHI: Can one get rid of pesky mosquitoes by using a mobile handset as a mosquito repellant?

Apparently yes, if one goes by the claims of Micromax and the MTV music channel, which will introduce a buzzing sound that the blood-suckers are unable to tolerate and so will keep away from the person holding the handset.
 
MTV, which has forayed into everything from shoes to credit cards, has now tied up with Micromax to launch a new range of mobile handsets that among other things contains a range of the best music on 3-D surround sound.

The handset is priced at a maximum retail price of Rs 5,000 but Micromax executive director Rahul Sharma said it would be sold at the market operating price of Rs 3,750. The instrument will have hand-picked Indian and international music from MTV, high fidelity earphones with noise cancellation, and a 1.3 MP camera. The instrument has the facility of long-life battery, dual sim and will be launched by March 2010. A total of five instruments will be introduced during the year.
 
VIACOM 18 VP (communications and consumer products) Sandeep Dahiya said the agreement with MTV was on a year-to-year licensing deal but extendable. He said royalty will also be paid by Micromax on every set sold by it, though these will be on ‘special rates’. He said the instruments would also be sold at stores selling MTV products and music.
 
Sharma said requisite permissions had been taken from Health authorities by the R&D team before installing the mosquito repellant sound in the set.
 

MUMBAI: Ignitee Digital Solutions has partnered with Om Books International to launch a digital media handbook titled, ‘Honey I Shrunk the World‘.
 
Targeted at the global audience, the book is a guide on the online marketing platform, aiming to provide details and statistics on online consumption, behavior patterns across global regions and digital marketing domains.

Said Ignitee Digital Solutions vice chairman V Ramani, “The online space is witnessing rapid movement over the past decade. Corporates, marketing gurus, brand managers and even the lay internet users have understood the power of the digital medium in terms of communication and engagement. We at Ignitee have always believed that knowledge is best utilized when it is shared amongst people and this book is a true testimony of that.”
 
The book spans nine global regions including Africa, Asia, Caribbean, Central America, Europe, Middle East, North America, Oceanic and South America. ‘Honey I Shrunk The World‘ also features detailed numbers of markets within each of these regions along with information on top sites and net surfing behaviour of consumers. 
 
Said Hegde, “Honey I Shrunk the World has been designed to empower, educate and entertain various audiences like digital media professionals, brand managers, marketers and students interested in learning the ropes of this industry and digital consumers who are always on the lookout for new and interesting nuggets that the internet has to offer.”

MUMBAI: 141Sercon, a WPP company that specializes in executing effective business events and below-the-line marketing initiatives, has launched the “1Click, 1Tree” online initiative.
 
The CSR (corporate social responsibility) activity will talk on climate change and ask consumers to sow at least on plant of their choice.

The agency will utilize the digital medium to spread the awareness. As per industry sources, 141Sercon is spending close to Rs 5,00,000 on the activation process.
 
The campaign will be high across five cities that include Delhi, Mumbai, Bangalore, Chennai, Hyderabad and Kolkata. 
 
Says 141Sercon managing director Vijay Singh, “While digital will remain the root platform to spread awareness about the campaign, the implementation of the drive will be on-ground of course.”
 

MUMBAI: OOH Media, the Ishan Raina-owned out-of-home television company, has forayed into the healthcare and pharma segment.

To begin with, the company has tied up with hospitals across various metros including Mumbai, Delhi, Kolkata, Lucknow and Bangalore to install over 200 screens at prime locations of the hospitals.
 
As part of its first-phase expansion plan, OOH Media has added Wockhardt, Bombay Hospital, Global Hospital, Batra Hospital, RTIIS and Asian Heart Institute to its profile list. 
 
The screens installed in these hospitals will run both commercial and non-commercial vignettes in terms of content. Additionally, health issues will also be addressed to provide visitors with the requisite information on healthcare. The creative for the campaigns will be created by the in-house content team of OOH Media.
 
Says OOH Media CEO Ishan Raina, “Healthcare & Pharma is one of the fastest growing sector today which is in need of looking for innovative ways of doctor engagement and patient education. The initial response from the pharma industry has been very encouraging.”
 

MUMBAI: Moms, the outdoor division of Madison Media, has appointed Anirban Ghosh as business director for its Mumbai office with immediate effect.

Ghosh will report to Moms CEO Armenio Rebeiro. 
 
Prior to this, Ghosh was regional manager West at Percept OOH where he was responsible for the Gujarat, Goa, Maharashtra, Madhya Pradesh and Chattisgarh region.
 
In his new capacity, Ghosh will drive business development and also look at adding value to the agency‘s existing clients. 
 
Some of the accounts that Ghosh has handled at Percept OOH include Tata Motors, Max New York Life Insurance, Spice Telecom, Lifestyle International, Samsung, Fruit of the Loom and Hypercity.

MUMBAI: Ignite Mudra has won the creative duties for Interactive Manpower Solutions (IMS). Founded in 2006, IMS works in the area of providing staffing and manpower solutions.
 
Says IMS CEO Amit Somaiya, “Ignite Mudra has a proven track record of building brands. Also, they seem to understand the business perspective with respect to our industry, which is very critical in these changing times. For a client, an agency no more is the same old conventional outfit. It has much more to deliver in terms of value.”
 
Ignite Mudra head Chandan Nath said, “It’s great to have IMS as our client. They are part of an industry that is fast growing and dynamic. Since the inception of the agency in July 2009, this has been one of the many additions to our portfolio from industries as varied as electronics to publishing and even alcoholic beverages.”
 
Ignite Mudra recently won the creative duties for Divya Bhaskar. Its other clients include Paras Pharma, Electrotherm, Zydus Wellness, Nirma, Nilons, Okaya group, Adani Wilmar, Safal Infrastructure, Sintex and Vinsura.
 

MUMBAI: Following a multi-agency pitch, JWT India has bagged the creative duties of Whyte & Mackay (W&M) for its Bangalore office. 
 
As part of the new mandate, the agency will work on the luxury brands portfolio, including Whyte & Mackay scotch, Isle of Jura (single malt) and Dalmore. 
 
Says JWT Bangalore branch head Rajesh Gangwani, “Our prime focus will be to build the luxury business portfolio. Non-traditional media, on-ground activation and below-the-line activities will form a major chunk of the entire communication plan.” 
 
The media duties for W&M are handled by Mindshare.

MUMBAI: People have an odd relationship with luxury.
According to a recent study by global market intelligence firm Synovate, two in every three people across 11 markets treat themselves to luxury every now and then while one third feel guilty about it.

For Indians, it is an absolute pull factor wherein the consumers have read about the product and have made informed decisions about luxury buying – more for its aspiration value, preferring logoed items.

Said Synovate CEO for the UK and luxury research expert, Jill Telford, “Of course a recession makes luxury retail even more challenging – selling things that arguably people do not need during a time when many are at least morally forced to examine their spending patterns makes for interesting times.The luxury marketers that are doing well are doing so by knowing their markets and positioning their products just so.”
 
 
The Synovate survey takes a look at luxe dreams, extravagance, indulgence and the finer things in life. What do people feel when they buy luxury? How do they treat themselves? And what is their luxury brand shopping style? The company spoke with over 8,100 people across 11 very different markets.

A lingering look at luxury
But first, what is luxury? Do people define it as the feel of cashmere on your skin, the joy of time to spend as you wish, or the pleasure of showing your success in life? The survey shows it depends where you live.

The top three results across all 11 markets were:

Luxury is everything over and above what you need – 35 per cent

Luxury is a lifestyle – 17 per cent

Luxury is time to do exactly what you want – 16 per cent
But it‘s far more telling to look at the market-by-market results.

Nearly half of all Dutch respondents (49 per cent) took the practical view that luxury is everything over and beyond what is needed.

Synovate Netherlands researcher Karen Oerlemans said, “Being a small country in the periphery of Europe, the Dutch have developed a strong critical attitude against everything that is bigger, better, more powerful, or just ‘more‘ than the norm.
 
 
“The Dutch dislike people with tons of attitude. People who do flash their wealth with big designer logos are frowned upon. This attitude translates to the way the Dutch look at luxury goods. They buy luxury because it makes them feel good. It is not about the reputation of the brand or to flaunt it to others. Luxury is not a way of life.”

Contrast to this is Brazil, where luxury retail is relatively new and growing fast. 24 per cent of the Brazilian respondents (the second-highest) agreed that luxury is a lifestyle.

Explained Synovate Brazil head of client relationships Jesus Caldeiro, “The luxury market here is expected to grow over 12 per cent in 2009. More and more luxury brands are entering the country and, more importantly, the richest consumers are buying. As an example, it is expected that sales in the recently opened Herm?s shop in Sao Paulo will soon top those in some more established markets.”

26 per cent of the United Arab Emirates (UAE) respondents agree that luxury is a lifestyle and director for client relationships in Dubai, Per-henrik Karlsson, said that media and advertising are geared towards luxury brands there.

“This creates aspirational behaviour among expats, tourists and locals alike. It starts even before you arrive, as the Emirates Airlines pre-landing video about Dubai is all about shopping, luxury cars and hotels. And once on the ground, it‘s everywhere: the main highway is full of billboards advertising luxury brands. Even eating out in Dubai is part of this lifestyle, with some luxury brands operating their own food and beverage outlets in malls,” Karlsson said.

Another possible answer was ‘Luxury appeals to my senses… it is beautiful fabric, delicious food and so on‘ which was chosen by 18 per cent of respondents in both the United Kingdom (UK) and France, the top responses for that definition… possibly for quite different reasons.

Director of development for Synovate in France, Alain Denis, agreed, “The French people are certainly hedonistic; they love to enjoy ‘small pleasures‘ like a good smell, or the softness of a scarf, and of course cooking and eating.”

Telford suggested the British response is probably more to do with food and taste than the other senses.

Telford said, “The UK can be quite austere about some luxuries but eating is a pleasure that is allowed and encouraged – much more than ‘things‘. London is a gourmet centre with every kind of food specialty you can imagine.”

The top answer in India was ‘Luxury is more about quality than it is about price‘ with 28 per cent choosing that definition.

Guilt-edged indulgence
One could argue that the overarching purpose of luxury is to make you feel good…but not for 32 per cent of the respondents.

Two in three people treat themselves with luxury every now and then, but nearly a third of people across 11 markets then feel guilty about it. So, who are the most conflicted consumers of luxury?

Telford said: “It‘s the Brits of course. While 72 per cent say they treat themselves with luxury – and make no mistake, luxury is seen as a treat in Britain – the Brits were still the most likely to agree that they often feel guilty if they buy something luxurious for themselves (50 per cent said they did).

“It‘s a classic case of British guilt. It‘s seen as much more acceptable to buy something ‘needed‘ for the home than it is to indulge yourself in any way,” Telford added.

What‘s more, it is British women who top the guilt scale, with 66 per cent feeling bad after a luxury purchase versus 37 per cent of British men. A similar pattern can be seen in the second-most guilty nation, the US… 58 per cent of American women beat themselves up after a lavish buy versus 35 per cent of their male counterparts.

Telford added: “It‘s a real hangover from days-gone-by, but many women have difficulty putting themselves first. As a consequence they are more likely to quash the urge to spend by buying something for someone else, or if they do engage in ‘stealth‘ luxury buying for themselves, they don‘t enjoy it as much as they should.”

Said Synovate head of the consumer and retail industry sectors for US Mark Berry, “The luxury goods market in the US has been hit hard by the economy. Many retailers have now designed product and pricing strategies that appeal to a more austere, guilt-ridden consumer in search of the combination of premium products and value.”

At the other end of the scale, 74 per cent of Indians and 71 per cent in both Brazil and the Netherlands say they do not feel guilty after a luxury purchase.

Mick Gordon, managing director of Synovate in India, said a luxury purchase is a well-thought out purchase there.

“Indians will only splurge if there is money in the bank and they have considered all their options. There is less dependence on plastic money than in other nations and therefore no reason to feel bad afterwards.”

Similarly, Oerlemans said: “In general, the Dutch are sensible about spending their money: they are not living above their means. So if you can afford it, why feel guilty about it?”

Caldeiro added Brazilian hedonism prevents the possibility of guilt. “Brazilians take great pleasure in life, enjoying it and whatever they can afford whether it‘s a big ticket item or not. The reward and pleasure of consuming a luxury (however big or small) far outweighs any negative feelings.”

Logo love
For many, luxury just is. You should not show a logo. For others, it‘s all about the logo.
Overall, 47 per cent across all 11 markets say they prefer to buy logoed items, 34 per cent would choose non-logoed items and 18 per cent don‘t know.

Showing a classic divide in luxury attitudes, the markets that most prefer logoed items are all places where it is acceptable to flash purchases (and that‘s sometimes the point!), topped by India (79 per cent), Hong Kong (68 per cent) and the UAE (58 per cent).

The markets that are more likely to appreciate a subtle luxury purchase, preferring non-logoed items, are Brazil (51 per cent), France (47 per cent) and the UK (46 per cent).

Gordon said of the India result: “Indians with deep pockets and those who have attained a certain social status splurge on luxury items to make a statement – flaunting labels enhances the perceived ‘value‘ of the individual among his peers and the society at large.”

The UAE is also all about the statement that an obvious brand makes. Karlsson said: “Showing off logos is not seen as bad taste; whether it‘s old or new money doesn‘t matter nearly as much as simply having money! In fact, another newly popular trend here is buying brands that sport oversize logos, like certain shirts – the more ostentatious, the better.”
 
 
Telford said: “The UK result doesn‘t surprise me – they don‘t encourage showing off here. Of course, in Hong Kong, flashing your purchases and spending power is more than acceptable.”

“In France, there is no need to show others that you can buy brands. What is important is that you appear smart and elegant. Of course fashion is important, but no bling please,” Denis added.

Is it for pleasure or treasure?
So what do people most enjoy about buying and owning luxury? Do they see dollar signs and brands, or simply feel fabulous, or both? The Synovate survey showed that the top three overall pleasures in buying and owning luxury are:

It makes me feel special to own it – 28 per cent across the 11 markets, led by the US at 45 per cent and the UK at 44 per cent.

The way it is made or feels – 27 per cent, led by the UK at 35 per cent and the US and France, both 32 per cent.

The reputation of the brand – 14 per cent, led by 28 per cent in India and 20 per cent in each of France and Hong Kong.
Telford said: “UK people have fewer luxury items than say, Asians, as it‘s not such a common thing here to buy luxury products, so they probably treasure them more.”

Hong Kong‘s qualitative director Salina Cheng concurred: “Being able to buy and own something from a luxury brand is a symbol of status and wealth to Hong Kong consumers. Reputable brands such as Louis Vuitton and Chanel are most sought after and appreciated by the general public. They are preferred as they are considered a ‘safe choice‘ to impress other people.”