Category: MAM

  • GUEST ARTICLE: Performance based tracking platforms are ensuring customer centricity and empowering them to grow their business at scale

    GUEST ARTICLE: Performance based tracking platforms are ensuring customer centricity and empowering them to grow their business at scale

    Mumbai: Across geographies, the performance marketing ecosystem is constantly growing and has become more complex over time. It has witnessed fast-tracked growth on the sidelines of both the rise of SaaS platforms and the popularity of affiliate networks. According to Emarketer, total digital ad spending is projected to reach $526.17 billion by 2024, up from $332.84 billion in 2020. The onset of the pandemic made businesses take notice of monetary resource allocation like never before. As a result, in the post-pandemic era, new age tracking platforms enable businesses to make data-driven decisions and scale their operations at the most competitive price points. All this has been made possible by offering the highest level of automation, which continues to empower companies and ventures of all sizes with the tools they need to stay competitive and scale their business.

    Need for tracking platforms to put customers at the centre of all of their actions

    The current market offerings provide limited data insights and require substantial manual work. There are still ample numbers of cases where account managers spend a large extent of their working time conducting repetitive tasks such as approving offers, notifying clients, or creating Excel tables to derive insights. Performance tracking platforms need to listen to customer feedback and, based on that, build their technology stack. Equally important is to remember that every client has different needs and requirements, and they need to be provided with tools so that marketers can successfully measure and optimise campaigns at an affordable price.

    Understanding the four key ways of demonstrating customer centricity and its impact on business growth.

    Never before has it been more important for performance tracking platforms to give customers the freedom to adapt technology to their needs while also reacting to post-pandemic changing environments. This includes modifying, filtering, and enhancing events in real-time.

    Businesses should be given a broad range of tools instead of a one-size-fits-all solution. At the same time, providing clients with full control over their traffic to prevent fraud is indeed the need of the hour.

    Clients should have all their marketing needs in one platform. Automation is key to streamlining processes and giving clients more time to focus on high-value tasks that will grow their business.

    In this regard, performance tracking networks should make critical analytics consistently available on a marketer’s dashboard, making it easier and faster to view performance and take action when necessary. By ensuring customer data reliability through the platform’s comprehensive data display, tracking networks can enable agency partners to have all their data accessible from a single dashboard. They should provide customers with real-time information and innovative automation to give customers time to focus on analytics, strategy, and scaling their business.

    Tracking platforms should strive towards putting customer value at the centre of all of their actions. It is imperative to understand the needs of every customer in order to derive the potential value that they can expect from using the tracking platform.

    Last but not the least, right from onboarding to daily operations, offering customer support services at the highest standard is just as important as the innovative tools and technology that help businesses to scale. These are two sides of the same coin: the innovative technology needed to help businesses scale, and a support service that helps them get the most out of a tracking platform. The onboarding process should be personalised for each client, ensuring that they get the most out of the platform’s innovative tools. Separate dedicated onboarding sessions play a crucial role in helping customers get familiar with their way around the tool from the very beginning. Once clients get familiar with the tool, focus should be put on understanding their use cases to help reiterate key features (such as the automation engine and optimization features) that set the chosen platform apart from other market players. Providing short explainer videos that directly showcase certain features—from how to set them up to refining them for a client’s specific purposes and more – is yet another useful route.

    Time and again, it has been proven that a customer-centric approach empowers marketers to scale their companies, resulting in satisfied customers. If tracking platforms can continue to focus on innovating reliable technology while also putting in place excellent customer service, they can certainly help in accelerating their clients’ business growth.

    The author of this article is Yogeeta Chainani, co-founder & chief executive officer (CEO), Swaarm.

  • IDBF 2022: The MarTech stack roadmap for D2C brands

    IDBF 2022: The MarTech stack roadmap for D2C brands

    Mumbai: The first panel discussion for the second edition of the Indian Digital Brand Fest 2022, held on 12 October at ITC Maratha in Mumbai, provided an in-depth look at how D2C brands are utilising the MarTech space to attract and retain customers, assisting in not only the sale of brands but also in experience with regard to pre-purchase and post-purchase, and for several other purposes such as warehousing and operations, and even putting out inventory on the website. It also brought out the role of agencies in helping D2C brands achieve all this.

    The discussion was on the topic of “The MarTech stack roadmap for D2C brands,” and was chaired by Wavemaker India’s head of audience sciences, Ronak Parikh.

    Zouk founder & CEO Disha Singh emphasised that as compared to the earlier days when the brand was dependent heavily on their tier I and metro target audience as they were the only ones who had the opportunity to access the brand online, now the brand also has customers across the tier II and tier III cities who have become comfortable adapting to buying D2C brands online, which has helped scale their business further.

    “Most D2C brands were focused on tier I cities because they had more opportunities to shop online. We used to focus more on tier one and metro cities, but thanks to Jio and the internet boom, tier II and tier II cities are also becoming potential markets, and now the split is equal across. This is about consumers’ lifestyle changes; being online and adopting the lifestyle process; and also being ready to experiment with the new brands. This has fueled the D2C base,” she said.

    Singh also revealed, “What has worked for us is providing the consumer with the right product with the right experience. The era of only providing a good product has gone. The consumer not only expects a good product from you at the right price point, but also to experience it pre-purchase and post-purchase. So be it a D2C brand or any brand which wants to grow in today’s times in India, it needs to provide an overall experience to the consumer which begins from when the consumer gets to know about your brand to when the consumer has bought from you.”

    Talking about the role of various MarTech tools that could be utilised, Havas Media group head of digital services India, Rohan Chincholi, brought out that when it comes to a D2C platform, it’s important to make the navigation and checkout process seamless. Hence, tools definitely play a vital role.

    “When you go to a marketplace, you go there for multiple reasons, but when you come to a D2C brand, you are coming with a very clear purpose. It’s not only about sales, it’s also about providing educational or informative content, making navigation and checkout very seamless. It’s very difficult for D2C brands as they do not cater to large audiences or on a large scale, but the money invested is high,” he pointed out.

    Essence vice president of media activation India, Rahul Marwaha, mentioned clearly that MarTech helps agencies and D2C brands to relook at an audience in a different way.

    Speaking of bringing agencies on board, Candere head of marketing & branding Akshay Matkar said that the agencies are experts on the audience while an in-house team is required as product marketers—both need to work on collaboration as per use cases for optimal results.

    “Our category, the jewellery category, was the last adopter of the digital space. During covid, it was not just the consumer behaviour but also the business behaviour of other brands coming online that led us to expand digitally. Tier I and metros were already there; tier II and tier III also started searching and transacting online, and the penetration is still there. Hence, we and our competitors are expanding and focusing more on tier II and tier III cities,” he added.

  • Tanishq’s Mia reveals festive campaign ‘#ThisIsMe’

    Tanishq’s Mia reveals festive campaign ‘#ThisIsMe’

    Mumbai: With the festive season kicking in, the celebrations have already begun in full swing and with a great deal of enthusiasm. To uplift the mood and revel in the festivities, Mia by Tanishq, one of India’s most fashionable jewellery brands, launches the “#ThisIsMe” campaign with the aim of celebrating the various facets of feminine strength while staying true to their identity.

    Abiding to its core narrative, Mia’s festive film, “#ThisIsMe,” conceptualised by Famous Innovations, captures the essence of celebrating every story of ‘she’ while revelling in the process of being herself. The films reflect many of the powerful and inspiring choices that women make to be unapologetically themselves and seek no validation from society. These powerful choices mirror strength, courage, compassion, and sheer determination that truly call for a celebration. The two-minute upbeat digital film incites hope, joy, and excitement for the viewer. The visually delightful campaign film gives the audience a sneak peek into the lives of seven unique personalities who believe in rejoicing in every expression that celebrates themselves. The cheerful and groovy song track, written and sung by rapper Dee MC, spells positive energy and a happy vibe that’s truly contagious.

    The “#ThisisMe” campaign celebrates women being themselves. The digital film features renowned influencers to bring forth the authentic voice and the free spirit of Mia women like Sakshi Sindhwani—a body positivity influencer; Asha Roka—an MMA champ; Queen Andro—an LGBTQ fashion icon; Saru Mukherjee—a mom blogger; Riza Reji—the first Indian model with down syndrome; Anuja Deora—an entrepreneur; and Dee MC, a rapper and singer-songwriter.

    The brand symbolises the modern Indian woman achiever, who is fiercely independent, liberated, confident about her choices, a go-getter and whose aura lights up everyone’s lives. Mia by Tanishq believes that expressing oneself is a journey and it deserves to be celebrated. With every piece of fine jewellery Mia Woman buys, wears, or gifts, she celebrates being herself. Every Mia woman has a unique sense of style, which is not just powerful but is also a true reflection of their indomitable spirit. Mia stands for living freely as your true self, celebrating those who already do, and inspiring millions more.

    Speaking about the campaign film, Mia by Tanishq business head Shyamala Ramanan said, “The digitally native Gen-Z is a confident bunch who are honest about themselves, questioning and redefining the labels of society with their own sense of self-expression.  Mia by Tanishq celebrates this freedom with the new “#ThisisMe” campaign along with not just one or two but seven dynamic personalities from different walks of life, showcasing the uniqueness that is the Mia woman.”

    Famous Innovations Bangalore creative head Melvin Jacob said, “Right now the Indian woman is at her most creative and bravest best. She is doing so many amazing things in so many different ways. “#This is Me” is a celebration of her unique expression and individuality-the elements that unite Mia and Famous as well.”

    Starting at a price of Rs 3,500 onwards, Festive Edit has a range of earrings, pendants, and neckpieces. The collection is available in all stores across India as well as online at https://www.miabytanishq.com/

  • Amitabh Bachchan is the most recognised celebrity in India, says report

    Amitabh Bachchan is the most recognised celebrity in India, says report

    Mumbai: Hansa Research’s Brand Endorser Report has ranked Amitabh Bachchan as the most recognised celebrity in the country with a very high all-India rank. He is ahead of favourites who are younger and probably more active in their fields, such as MS Dhoni, Virat Kohli, Akshay Kumar, Shah Rukh Khan, and Salman Khan.

    The celebrities are tracked on various metrics like likability, social media influence, perception, marketing potential, recognition, etc., which make up their final BE Score. With the highest score in the all India rank BE score, Bacchchan was ranked third in the West and North Zones, ninth in the South Zone and eleventh in the East Zone.

    The Brand Endorser is a comprehensive report of intensive research conducted across 36 Indian cities. According to the research, Bachchan has the highest-ever recognition score of 92 per cent, making him the most well-known personality in the nation. He is seen as a global personality who is self-made, relatable, influential, energetic, fit, as well as sophisticated and reliable. He is a fascinating brand ambassador for a variety of products because of these features.

    Commenting on the significance of the report, Hansa Research chief executive officer Praveen Nijhara said, “Our study Brand Endorser is a holistic and comprehensive assessment of the value that an endorser brings to a brand. The study aids marketers to take informed decisions and improve the overall return of investment (ROI) in celebrity engagement.”

    As the “Shahenshah” of Bollywood, he has a strong presence and mark in Uttar Pradesh, Rajasthan, Punjab, Maharashtra, and Gujarat.

    At the age of 79, Amitabh Bachchan is one of the most ubiquitous personalities, endorsing various brands, providing voiceovers with his trademark baritone, acting in diverse Indian & Hollywood films, and hosting one of the longest-running game shows on Indian television.

  • GUEST ARTICLE: Myths vs Reality: Are consumers really getting more discounts during the holiday season’s online sales?

    GUEST ARTICLE: Myths vs Reality: Are consumers really getting more discounts during the holiday season’s online sales?

    Mumbai: Are you ready to go on a shopping spree, or already done with one? Exhilarating discounts are unleashing the shopaholic personalities residing within each one of us. On the contrary, there is a possibility that non-shoppers have succumbed to the marketing blitzkrieg as well.

    Let us take a moment to look closely at the entire “festive season sale” hoo-ha from the standpoint of brands and consumers.

    With the culmination of the first round of holiday and festive e-commerce sales, online platforms recorded a nearly 5.4X spike in daily sales overall. A 3X boost in e-commerce shipment volumes was also witnessed during the sale period compared to days when business as usual prevailed.

    Do brands really indulge in deeper discounting during the festive season, or is it just another hoax? An Ace Turtle report suggests the average selling price of products on e-commerce websites drops by a mere 17 per cent during the sale period compared to the non-festive season.

    Grant Thornton Bharat national sector leader of consumer and retail Naveen Malpani said that e-commerce portals have witnessed sale amounts nearing three billion dollars (Rs 24,500 crore) in the initial four days of the festive sale, accounting for about 60 per cent of the anticipated GMV (gross merchandise value, a measure of total sales) for the first festive sale and pushing the overall daily GMV to about 5.4X.

    The consumer perspective

    While consumers get a chance to obtain hands-on products from top brands and the latest fashion at a lower price, many e-commerce apps offer a bundled package to avail such discounts, so consumers end up spending more than their budget.

    Moreover, multiple offers have time constraints attached to them, which means you might get a discount of 20 per cent in the daytime, but the same product can be bought for 50 per cent during late hours. This is nothing short of an opportunity lost. It’s imperative to know the discount percentage pre and post the sales start. You might be buying products at the same discount even in sales too.

    For instance, a report by Ace Turtle suggests that the average discount on normal days is 47 per cent, which marginally increases to 50 per cent during the sale period. Thus, it might be a myth that brands engage in hefty discounting during festivities or holiday sales compared to non-sale periods.

    Several e-commerce platforms launch sales events at the same time. Comparison among these apps is the key to clinching the best offer in a world where the customer is always spoilt for choice.

    What’s in for brands/e-comm companies?

    It helps e-commerce companies build an emotional connection with existing and potential consumers as the sales are now aligned with big festivals or events like Diwali, Holi, Christmas, or New Year.

    Brands can structure their narratives bearing in mind consumer behaviour during festivals. Also, brands should reach out to consumers well in advance before the festive season and not when it is at its peak.

    Demographic-based marketing during specific festivals can help with new customer acquisitions, primarily from tier-II and III towns and cities. E-comm companies bridge the gaps between existing and newly launched brands and these consumers. Customised offerings and personalisation help gain loyal customers and retain them for a longer time. Moreover, holiday sales help in clearing their old stocks and generating a substantial-top line with slightly lower margins.

    Conclusion  

    The holiday/festival season can benefit consumers, provided they act smart and do proper research before making a final purchase.

    It’s a win-win situation for both the brands and e-commerce sites as it helps in clearing their stocks while acquiring new users from remote areas, thanks to the deeper internet penetration in tier-III towns. A report by India’s retail and e-commerce trends highlighted that India’s e-commerce growth in FY22 was driven by consumers from tier-II and tier-III cities. Moreover, the growth was majorly attributable to the D2C (direct-to-consumer) segment.

    The author of this article is AdCounty Media global mobile business head Kumar Saurav.

  • Adman Sumanto Chattopadhyay discusses his creative journey and rewinds ‘The Good Times’

    Adman Sumanto Chattopadhyay discusses his creative journey and rewinds ‘The Good Times’

    Mumbai: One can’t match his English skills and the research that he puts into defining every idiom, metaphor, and phrase with so much ease unless you are a walking-talking-living version of a Thesaurus yourself! Yes, ladies and gentlemen, we are talking about the much-proclaimed ‘The English Nut’ aka long-haired Sumanto Chattopadhyay (also fondly known as Sumo by his advertising fellow mates).

    Very recently, Sumo (as I address him as well because I have known him since I started writing about the advertising and marketing segment in 2006), who had been holding the fort at 82.5 Communications as chairman and chief creative officer for the last five years, hung up his boots. He had been associated with the Ogilvy group for 30 years.

    At 5:30 p.m. on his last day at the agency, 30 September, Sumo was asked to unveil a book. To his surprise, it turned out to be a comic book called “Fearless Sumanto.” It was created by 82.5 Communications’ co-chief creative officer Mayur Varma with inputs from many colleagues at the agency. It brings to life a few incidents that reveal facets of Sumo’s personality and working style. Guess, Varma just thought that turning Sumo into a comic-book superhero would be a nice tribute to him.

    With an MBA from McGill University, Montreal (Canada), Sumo began his career in advertising at Response in Kolkata, in 1990. After a short stint of two years, his tryst with Ogilvy began. After joining the agency in Kolkata, he moved to the Mumbai office in a couple of years. He climbed up the various rungs to the creative director position – in those early days, becoming a creative director was a really big deal. A few people made it to that level. It took him a long time to get there. In those days, there wasn’t the so-called ‘designation inflation’ that we see now.

    Sumo was finally pronounced executive creative director of South Asia at Ogilvy where he spent 25 years before he donned the hat of chairman and chief creative officer at WPP’s Soho Square in 2017, which was later rebranded to 82.5 Communications in 2019.

    A man with a creative predisposition, he has dabbled in various forms of art from modelling to acting and also has an alter ego which he is famous for on social media – The English Nut. The English Nut is a celebrated video work of English idioms, metaphors, synonyms, phrases, etc., by Sumo wherein he decodes the English language in a simple manner, more in the form of educational content. He scripts, produces and enacts in these videos. The English Nut will take the form of a book soon!

    Sumo has been bestowed with national and international recognition at Cannes, the Clios, the One Show, the London Festival, the Abbies and Kyoorius, and has been privileged to work with some of the best and most influential brands in the country.

    Sumo in a conversation with Indiantelevision.com, discusses his experience of setting up 82.5 Communications (previously known as Soho Square), his three-decade-long journey with the Ogilvy group, his mentors at the agency, The English Nut and so much more.

    Edited excerpts:

    On his 30 years at Ogilvy

    One of the things that attracted me to advertising was the casual dress code, especially for creative people. But I took it a step further and started wearing shorts to work. It was not a done thing in those days. I remember one of my seniors asked me if I found the weather exceptionally hot. And once, I was stopped from entering the Hindustan Unilever (HUL) office. The security guard called my client and said a ‘chaddiwala’ had come to meet him. My client had to come down and get me in! It’s these kinds of incidents and memories that make it fun to look back at the past.

    On the brands and campaigns, he worked at Ogilvy which are dear to his heart

    I worked on a lot of HUL brands—Dove, Pond’s, Lakmé, Sunlight, Comfort, etc. In the early days, the Ogilvy office was at Churchgate and the HUL office was a short walk away. Because I worked on so many of their brands, their office became a second home. Years later both companies relocated to the suburbs and we were relatively close to each other again.

    I have also worked on brands like Maharashtra Tourism, Diu Tourism, Star Plus and The Economist—which have required me to wear completely different kinds of creative caps.

    On even though it is the same group, what is it that made him switch from Ogilvy to 82.5 Communications (the erstwhile Soho Square)

    It was the challenge of trying to make a success of a new entity that made me take up the 82.5 role. And the realisation that hit me was that while I was at Ogilvy a large part of the status that I enjoyed among clients was because of the Ogilvy aura surrounding me. Though 82.5 was an Ogilvy company, it had to prove itself on its merit. As its chief creative officer, the same principle applied to me. This lesson made me a little humbler and wiser.

    On the thoughts and goals of putting 82.5 Communications in place

    82.5 degrees east is the longitude of Indian Standard Time. We gave ourselves this name because we were going to work mostly with Indian brands. Also, as our slogan says, we are about ‘ingenious Indian ideas’.

    On the memorable brands and campaigns that he worked on at 82.5 Communications

    The most famous campaign by 82.5 is the one for Bisleri. I have been closely involved with the work on Himalaya, LAVA, Ghadi, Slice and Havells among others. I also enjoyed working on the branding of 82.5 itself.

    On his experience in the advertising industry and movie business

    I’ve lived and breathed advertising for all these years. It’s been an exciting profession to be a part of. I think there was more room for having fun back in the day. Or maybe I just feel that way because I’m older. Perhaps the youngsters of today are having as much or more fun. One should ask them!

    I love acting too and I have done a bit of theatre and acted in a few films over the years. But I can’t say I know much about the movie business. Though as a viewer I can see that OTT has transformed the kind of movies and serials being made; it has broadened tastes. There’s a lot more diversity in what’s hitting the screens today.

    On how he has seen the advertising industry take shape in the last three decades

    It was all about TV, print and radio when I started. Print is something that has experienced a great decline – not just in terms of the money spent on it but also in terms of the ideation going into it. Today you still see full-page ads – so it means that money is being spent on the medium in spurts – but the ads are usually tactical or offer-led and often don’t have a creative soul.

    Coming to digital, while some people may feel that it’s only about algorithms and data, I think that the future will show that it is only when these things are combined with a great idea that you will have breakthrough communication. You don’t even have to wait for the future. Cadbury’s Diwali communication with Shahrukh Khan (SRK) has demonstrated it beautifully. Ogilvy India chief creative officer Sukesh Nayak, who was a key player behind this campaign, used to be a key player in my team. I’m proud of his work.

    On his mentors at Ogilvy and 82.5 Communications

    Piyush Pandey is a mentor for the entire Ogilvy group. At 82.5 the other person who played a special role as a mentor to us is Madhukar Sabnavis—the man who initiated and developed the planning function in the Ogilvy system. There are others as well—Zenobia Pithawalla, Hephzibah Pathak, VR Rajesh, Prem Narayan, Sujoy Roy, Mayur Varma to name a few who have always been there for me.

    On the reason for his retirement from the Ogilvy group and what is that he seeks after this

    I’ve had three wonderful decades with Ogilvy. It’s time to explore the world beyond it. I am waiting to find out what new adventures are there around the corner.

    On the story behind ‘The English Nut’

    The English Nut started as a ‘side’ hustle in 2019. But it has become a special part of my life. It has received a lot of love from the people who follow it. I would like it to continue for as long as possible.

    About the book, somewhere along the way a publisher discovered ‘The English Nut’ and asked me to write a book along similar lines. I started writing the book a while back but could not finish it because of work commitments. I hope to complete the book in the next few months.

    On whether we will get to see more of him in the movies and his plans

    R Balki, Pradeep Sarkar, Shoojit Sircar, Amit Sharma, Anvita Dutt, Juhi Chaturvedi, Kopal Naithani and all the other directors who know me from advertising—I’m waiting for them to cast me!

    On his favourite memories of his stay at Ogilvy and 82.5 Communications

    The years have been punctuated by some wonderful events. I played David Ogilvy in one such event. In another event, I played the Love Guru. Getting to interact with colleagues informally on these occasions, revealing other aspects of our personality, helped strengthen the bonds. It’s the strength of these bonds that made me want to stay all these years.

    On the learnings that he carries further with him

    For me, it’s always about the people. And it’s about loyalty. I hope I have been loyal to those I value. Because there is nothing I value more.

  • LEAD announces Anupam Gurani & Manoj Naik elevation at a leadership role

    LEAD announces Anupam Gurani & Manoj Naik elevation at a leadership role

    Mumbai: Homegrown school edtech unicorn, LEAD, has elevated Anupam Gurani to chief business & marketing officer and Manoj Naik to chief finance & operations officer.  In their new positions, Gurani and Naik will further strengthen LEAD’s proposition as an integrated school edtech solutions provider with expertise in operations, classroom management, curriculum, and pedagogy.

    In addition to his marketing responsibilities, Gurani will now also drive customer success and revenue generation at LEAD, with a focus on continually delivering great results for all school stakeholders, and Naik will also lead supply chain and procurement excellence, in addition to leading financial operations at edtech.

    LEAD co-founder and CEO Sumeet Mehta said, “Gurani and Naik are leading our mission of bringing excellent education to every child. With their deep expertise and experience, I am sure they’ll continue to contribute to the lead in their elevated roles.” 

    “The opportunity to build on our current momentum for growth and student confidence-building through school edtech is tremendous, and I am excited to take on this new role. I look forward to working with our teams to drive further success for LEAD as we continue to make excellent learning accessible and affordable for students across India,” said Anupam Gurani. An accomplished sales, marketing, and strategy professional with over 18 years of experience, Gurani has previously led teams in leading multinational organisations across India and Southeast Asia, including Disney+, Hotstar, Vodafone, Google, and Reckitt.

    “I am thrilled to be a part of LEAD at this important juncture in its journey of impact and growth. As we continue to shape the future of learning outcomes in India’s schools, I am excited about the opportunity to strengthen operational excellence with an incredible, values-driven team,” added Manoj Naik. With over 30 years of experience, Naik has led finance, commercial and technology operations in leading companies such as GE Capital, ManipalCigna Health Insurance and Fullerton Securities, among others across India and the UAE.

  • ShareChat appoints Rabe Iyer as its head of agency business

    ShareChat appoints Rabe Iyer as its head of agency business

    Mumbai: ShareChat has appointed Rabe Iyer as its head of agency business. Rabe will lead all agency relationships for the company, explore impactful partnerships within the marketing and advertising community, and aggregate avenues for monetization like programmatic, performance, and branding solutions.

    With decades of multi-discipline experience in the media industry, Rabe comes with extensive knowledge to drive growth by understanding client needs and delivering higher yields and profitability. Before ShareChat, Rabe was a senior leader in SEA, India, and the MENA region at several major media organisations, such as Wavemaker MENA, Reliance Broadcast Network, Publicis Groupe Media, Group M’s Motivator, and more. During his stint at Wavemaker, he successfully launched Wavemaker MENA. As the CEO of Wavemaker MENA, he contributed to the sustainable growth of the organization through innovative media, content, and technology practices.

    Welcoming Rabe, ShareChat & Moj chief revenue officer Udit Sharma said, “We are excited to have a seasoned leader like Rabe Iyer join us and lead our agency partnerships. Rabe’s deep understanding of the agency ecosystem and his vast experience of working with a wide range of clients to help them achieve their business and marketing objectives will further strengthen our ability to collaborate closely with agencies to drive better RoI for our advertising partners.”

    Commenting on his appointment, Iyer said, “It is admirable to see how ShareChat has made its way to become the largest homegrown social media company and also become one of the top media aggregators in India. I am excited to be a part of ShareChat’s next phase of growth and holistically contribute towards the company’s success by tapping into its immense potential to drive value to all brands and businesses tapping into the Bharat and GenZ audience.”

    Besides leading and strengthening all agency relationships for ShareChat and Moj, Rabe will design and build strategic initiatives for sustainable growth and add value by maximising marketing technology practices for strategic business planning and improved performance.

  • Amazon India to recognise delivery associates’ efforts with ‘#DeliverThanks’ campaign

    Amazon India to recognise delivery associates’ efforts with ‘#DeliverThanks’ campaign

    Mumbai: Amazon India has announced the third edition of “#DeliverThanks,” a campaign to encourage customers to extend their gratitude and thank delivery associates across the country.

    Through this campaign, Amazon India aims to acknowledge the efforts of tens of thousands of delivery associates across all e-commerce companies who work tirelessly to make the festive season more joyous, hassle-free, and memorable for all customers.

    This edition of the campaign urges customers to thank the delivery associates by posting thank you messages on social media to create India’s longest thank you note. The message could be a drawing on paper, a self-composed poem, or a song, among other creative ways to express their gratitude. Customers must then photograph or record a video of the thank you message and post it to their social media accounts with the ‘hashtag DeliverThanks’ and tag Amazon handles.

    The contest will be live from 6 to 20 October and the most creative entries will win Amazon gift cards. 

    Commenting on the campaign, Amazon India director of customer fulfilment, supply chain & transportation services Abhinav Singh said, “We are grateful to the tens of thousands of associates who go above and beyond to bring smiles on the faces of our customers during the festive season. This campaign is a celebration of all those who are part of the fulfilment and delivery network. Thousands of messages and well wishes were sent to our associates last year during the second edition of the “#DeliverThanks” campaign. This year, we urge customers to extend their gratitude to these associates across the retail and e-commerce industries in India. Through this campaign, we would like to share with associates the appreciation of the people of India.”

    This edition of the campaign by Amazon India has been launched with a digital film that shows customers supporting and appreciating the continuous efforts of delivery partners who are always available to help consumers with their hunger pangs, medical emergencies, grocery shopping, or festive shopping. The video also gives customers ideas on how they can express their gratitude towards delivery associates by posting their thank you messages via video, tweets, and posts on social media. This is aimed at encouraging the audience to participate in the campaign.

  • Kommune’s Spoken Fest to host its fourth edition in Mumbai next month

    Kommune’s Spoken Fest to host its fourth edition in Mumbai next month

    Mumbai: Kommune’s festival, Spoken Fest, is back in its physical form with its fourth edition in Mumbai on 19, 20 November, 2022 at the Jio Garden, BKC. Spoken Fest, created by Roshan Abbas, will provide its audience with two days of strumming music; multiple stages; slam poetry; an arts forum; readings; musical comedy; masterclasses; and more.

    Spoken Fest 2022 positions itself as being the perfect weekend experience if you’re looking for a place to help tap your creativity, explore the works of musicians, poets, and storytellers, and attend a few workshops with the masters of the art. Artists including Rudy Francisco, Kusha Kapila, Srishti Dixit, Kalki Koechlin, Kubbra Sait, Mithila Palkar, Faye D’Souza, Varun Grover, Radhika Apte, Imtiaz Ali, Jim Sarbh, Kabir Khan, Aamir Aziz, The Local Train Rock band, Megha Rao, Zakir Khan, Bhuvan Bam, and many more have been a part of Spoken Fest in the past. The year 2022, it added, promises to be bigger with more than 65+ performances, including art, music, poetry, food, and everything else that you may expect out of a well-curated festival, over two days. From gen-z to millennials, from grandparents and parents to children and teenagers, Spoken Fest attracts everyone! The fest will also comprise art zones, a curated bazaar, and experiential brand interactions.

    Kommune co-founder Roshan Abbas said, “Spoken Fest is back with its physical format after a year. What makes Spoken Fest unique is that it is the only festival that asks you to tune in, not tune out. We’ve seen our audience emotionally and intellectually engage with the performances. Brands that target millennials and young adults today through experiences have worked with Kommune’s Spoken Fest in the past and enjoyed the power of building communities and content via the festival. Our quality of experience and content is unique and well curated. And all at a price point that is very affordable.”

    A platform for budding and established poets and artists, Spoken Fest 2022 aims to be a cultural melee of music, dance, drama, words and linguistically inclusive performances in languages as varied as Urdu, Hindi, Marathi, and English. A confluence of people, personalities, and passions, the fest positions itself as being a safe space for cultures, embraces and even encourages diversity, and aims to inspire.