Category: Social Media

  • TOI  app launches virtual assistant service

    TOI app launches virtual assistant service

    MUMBAI: Times Internet, which already has a 51 per cent market share in user engagement has gone a step further to inform, engage and enable its users by incorporating a virtual personal assistant service in the Times of India App.

    Powered by Haptik, India’s leading artificial intelligence based personal assistant and chatbot platform, the virtual assistant enables users to set reminders, recharge their mobile, book flights, do web check-ins, make to-do lists, and much more through the Times of India Android News app. Sprite is the exclusive brand partner for this launch integrating the brand very closely with the service.

    This first-of-its-kind innovation in a news app also allows users to book cabs (Uber & Ola), make bill payments (DTH and electricity), and pay through the app via credit card, debit card, netbanking and wallets. For the launch period, where users can get 50 per cent cash back on Recharges, Bill Payments, & more via Amazon Pay.

    To access the Personal Assistant, users need to tap the hand icon at the top right of the home screen, validate the mobile number and then choose one of the many services that the virtual assistant provides. Users can expect many more features to be enabled on this platform in the coming days.

    Commenting on the launch of this new feature in TOI app, Puneet Gupt, COO & Business Head, The Times of India, said, “We are excited with the launch of Virtual Assistant inside the Times of India app. The launch enables us to empower our users with both news-and-information & virtual assistant led productivity within the app that they love.”

    Aakrit Vaish, Founder & CEO, Haptik, said, “Over the last few years, the Haptik virtual assistant chat platform has grown to millions of users and is one of the highest rated apps in India. Our vision is that the service should be accessible from anywhere people want, and not just be restricted to a single app. Integrating into a news app is a natural fit, and the audience of TOI is exactly the type who will appreciate the service,”

    To download the Times of India app on their smartphone or to upgrade to the latest version with the virtual assistant, users can use the link below
    https://play.google.com/store/apps/details?id=com.toi.reader.activities&hl=en

    The Economic Times Power of Ideas, India’s biggest entrepreneurial platform for aspiring and budding entrepreneurs, is back. Presented by Facebook in partnership with DST (Govt. of India) and CIIE. Sign up at www.etpowerofideas.com. Entries accepted till Monday, 13 November 2017

  • Facebook US planning to broadcast live sporting events

    Facebook US planning to broadcast live sporting events

    MUMBAI: Facebook is actively looking at increasing its sports presence by launching its new Facebook Live service.

    Speaking at a Sportel Tech Panel session on Social Video, Facebook global head of strategic partner development – sports media Rob Shaw pointed that the recent introduction of the Facebook Live service had altered the dynamics of its relationships with sporting rights holders.

    According to Independent, a UK based online news portal, Facebook has recently launched a new platform for video content in the US called ‘Watch’. Facebook has two billion users a month and that at least 650 million of those are sports fans, with another 200 million on its picture-sharing platform Instagram.

    “Facebook is a phenomenal place to reach large audiences and we are now looking into and testing the possibility of actually broadcasting live sports content. It’s going to be a huge learning curve for us, for broadcasters, media companies, the leagues, because it’s not telephones, it’s different. It’s interactive, it’s social, it’s not a one-way conversation,” he added.

    “So these are the things that we’re trying to work together with the leagues and gain their feedback on data and consumption so that we can understand what we can build in the future.”

    Also Read:

    Facebook India’s Umang Bedi quits, Sandeep Bhushan to be interim MD

    ABP continues to capture most video views on Facebook in Aug ’17: Vidooly

    Differentiated brand critical as online video, mobile ads may expand at 40-51 pc CAGR by ’21: KPMG-FICCI

  • Facebook India’s Umang Bedi quits, Sandeep Bhushan to be interim MD

    Facebook India’s Umang Bedi quits, Sandeep Bhushan to be interim MD

    MUMBAI: Facebook India and South Asia MD Umang Bedi has put in his papers. Facebook has confirmed the development.

    For a smoother transition, Facebook confirmed that Bedi, who had joined in July last year, will be staying on for three months. Although no replacement has been announced, Sandeep Bhushan would be the interim MD.

    A Facebook spokesperson said, “We confirm that Umang Bedi will be leaving at the end of this year. He’s built a really strong team and business during his time with us, and we wish him all the best.”

    Bedi is the recipient of the prestigious ‘40 Under Forty: India’s Hottest Business Leaders Award 2014’ given away by The Economic Times and Spencer Stuart in 2014.

    Bedi, an engineering graduate from University of Pun and an alumnus of Harvard Business School, had come to Facebook from Adobe India, where he was the managing director south Asia, replacing Kirthiga Reddy — who had served for over five years and returned to Facebook headquarters in the US.

    ALSO READ :

    Regional news’ online viewership is billion-plus every month: Vidooly

    Nick and Colors Kannada among top FB, YouTube monthly views: Culture Machine analysis

    Facebook exec ponders: How to hold the brain’s attention?

    Differentiated brand critical as online video, mobile ads may expand at 40-51 pc CAGR by ’21: KPMG-FICCI

  • Nick and Colors Kannada among top FB, YouTube monthly views: Culture Machine analysis

    Nick and Colors Kannada among top FB, YouTube monthly views: Culture Machine analysis

    MUMBAI: Culture Machine, a subsidiary of The Aleph Group, Singapore, has established a leaderboard for publishers across multiple categories in India.

    Founded by Sameer Pitalwalla and Venkat Prasad in 2013, Culture Machine’s patent-pending tech IP ‘Intelligence Machine’ tracked the month on month performance of Indian channels on YouTube and Facebook to provide a comprehensive view of which publisher has a maximum engagement in terms of views, likes, comments, shares and subscribers.

    The partnerships with Google and Facebook, and with the use of proprietary algorithms, Intelligence Machine has the ability to track three billion videos, categorise the publishers and rank the publishers extensively.

    The current report provides insights on the entertainment and news category. Future analyses by the end of 2017 will include sports, fashion, beauty, automobile and food industry.

    According to Culture Machine’s report, the top five positions in Youtube ranking have been grabbed by Nick Jr. with 93.96 million monthly views, Nickelodeon with 62.94 million monthly views, Asianet with 31.33 million monthly views, Asianet Movies with 15.27 million monthly views and Colors Kannada with 8.47 million monthly views.

    In the Facebook ranking list, the top five positions were taken by Nickelodeon with 98.52 million monthly views, Colors Kannada with 25.53 million monthly views, Colors Infinity with 22.60 million monthly views, History TV18 with 19.66 million monthly views and The Epic Channel with 17.03 million monthly views.

  • LG India’s ‘Astronaut video’ garners 104 mn views on social media

    LG India’s ‘Astronaut video’ garners 104 mn views on social media

    MUMBAI: LG India’s 20th anniversary’s unique digital ‘Astronaut video’ showcasing how dreams come true has received 104 million views across its website and other digital platforms including its social media channels.

    This viewership reiterates that LG has yet again struck the right chord with Indian consumers and understands their story like no other brand. LG has not just sold products, but the dream of a better lifestyle.

    LG’s 20-year journey in India has been told through an inspiring story of a single mom and her daughter who goes on to become an astronaut. The little girl dreams to reach for the stars after watching the inspirational journey of the famous Indian astronaut, Kalpana Chawla, on LG Golden Eye TV. 

    https://www.youtube.com/watch?v=60zlBxiUwxQ

    In fact, LG TV is one of the things which her mother sells to make money for her daughter’s dream, though it leaves them both sad. 

    The little girl, with her dedication goes on to become an astronaut at NASA, just like her idol. While she undergoes rigorous training, she finds herself surrounded by LG’s wide range of products for her comfort and care. The video ends with the girl, who is now grown up and an astronaut, gifting a brand-new LG OLED TV to her mother as a gesture for her sacrifices. 

    With this story, LG salutes the loving bond in Indian families.
    LG Electronics India MD Kim Ki Wan said, “The Astronaut video has found immense appreciation of viewers. As a company, we base our initiatives in customers’ insights and this video was dedicated to honour their dreams.”

    LG Electronics India head – corporate marketing Amit Gujral said, “This gesture shows how much the consumers love brand LG. It encourages us to make aspirations a reality and continue to live up to our brand promise – Life’s Good.’’

  • Twitter experiments, doubles its tweet character limit

    Twitter experiments, doubles its tweet character limit

    MUMBAI: Twitter has announced that it is expanding the tweet limit from 140 characters to 280 characters – double the existing limit.

    Twitter chief executive Jack Dorsey said that it was is a small change yet a significant move for the company. Twitter product manager Aliza Rosen and software engineer Ikuhiro Ihara said it was a pain trying to cram one’s thoughts into a tweet – a longer limit would be tried out in the languages impacted by cramming.

    The new limits are only available to a “small group” of users, to check out how it works for the initial users before Twitter decides to roll out the changes widely.

    Twitter has planned to leave the old 140-character limit in place for tweets in Japanese, Korean and Chinese because the internal data showed written characters in those languages packed plenty into the allotted space.

    A Twitter blog post observed that only 0.4 per cent of tweets sent in Japanese use the complete 140-character limit, compared to nine per cent of English tweets.

    Twitter, in the last quarter, reported its base of monthly active users (MAUs) was at 328 million. Its growth has not kept pace with the leader Facebook, which has around two billion users, and its sister company Instagram, with 800 million.

  • ABP continues to capture most video views on Facebook in Aug ’17: Vidooly

    ABP continues to capture most video views on Facebook in Aug ’17: Vidooly

    MUMBAI: For the second month on the trot, it has stayed at the top. Repeating its performance of July 2017, the Hindi news TV channel ABP News, has netted the most viewed videos, according to Vidooly’s most popular ‘Facebook Video Publishers’ from India report for August 2017.

    ABP News was the numero uno on the list with around 290 million views, even as sister channels — ABP Live and ABP Majha — captured the fifth and sixth slots with 132 million and 120 million views, respectively.

    Aaj Tak came a close second with around 227 million total views for its videos. Dainik Bhaskar was at the third position with 202 million views, and Vijay Television at No 4 with 140 million views.

    Star Plus occupied the 22nd spot with 50 million views while Zee News occupied the 26th position with 48 million views. IndiaTV News was at the 29th position with 42 million views.

    Dainik Jagran stood at number 21 with a total viewership of 51 million leaving behind News18 Hindi at the 33rd spot. The business channel Quint was placed at the position of 59, Times Now remained at the position of 100, garnering only 12 million views on its page in August.

    Video marketing and analytics software Vidooly has launched a report that analyses top Facebook pages from India that focus on online videos. The ranking is based on the number of views clocked only for the month of August 2017 and does not consider pages of political parties/personalities, pages that freeboot videos or only upload video memes, pages of movie stars, singers or brands like Amazon, Cadbury, etc.

    The report has been broadly categorised into eight major genres — food, lifestyle, new age entertainment, traditional entertainment, new age news, traditional news, independent creators, and sports creators. And, it rates pages according to popularity (number of likes) and video viewership.

    In the sports category, SportsKeeda Wrestling generated more viewership than ESPNCricinfo and Cricbuzz while Lallantop continued to remain the most viewed Facebook page in the category of new-age news.

    National Geographic India became the top channel in traditional entertainment with 61 million Facebook page likes beating Zoom, MTV India and Colours channel.

    In the traditional news space, Hindi news channel Aaj Tak became the most liked page on Facebook followed by ABP News and Dainik Jagran in the second and third places, respectively.

    Vidooly will soon launch its report for YouTube Creators for the month of September. It will be interesting to see that report to find how well are Youtubers leveraging the digital platform.

  • Now ‘Watch’ original videos & shows on Facebook

    MUMBAI: FB is excited to see how creators and publishers use shows to connect with their fans and community.  Watching video on Facebook has the incredible power to connect people, spark conversation, and foster community. On Facebook, videos are discovered through friends and bring communities together.

    As more and more people enjoy this experience,  FB has learned that people like the serendipity of discovering videos in News Feed, but they also want a dedicated place they can go to watch videos. That’s why last year  FB launched the Video tab in the U.S., which offered a predictable place to find videos on Facebook. Now  FB wants to make it even easier to catch up with shows you love.

    FB will be introducing Watch to a limited group of people in the U.S. and plan to bring the experience to more people soon. Similarly,  FB will be opening up Shows to a limited group of creators and plan to roll out to all soon.

    Introducing Watch

    FB is introducing Watch, a new platform for shows on Facebook. Watch will be available on mobile, on desktop and laptop, and in our TV apps. Shows are made up of episodes — live or recorded — and follow a theme or storyline. To help you keep up with the shows you follow, Watch has a Watchlist so you never miss out on the latest episodes.

    Watch is personalized to help you discover new shows, organized around what your friends and communities are watching. For example, you’ll find sections like “Most Talked About,” which highlights shows that spark conversation, “What’s Making People Laugh,” which includes shows where many people have used the “Haha” reaction, and “What Friends Are Watching,” which helps you connect with friends about shows they too are following.

    FB has learned from Facebook Live that people’s comments and reactions to a video are often as much a part of the experience as the video itself. So when you watch a show, you can see comments and connect with friends and other viewers while watching, or participate in a dedicated Facebook Group for the show.

    A Platform for Shows

    public://newsroom-hero_final-blue-11_1.pngWatch is a platform for all creators and publishers to find an audience, build a community of passionate fans, and earn money for their work.  FB  thinks a wide variety of Facebook shows can be successful, particularly:

    Shows that engage fans and community. Nas Daily publishes a daily show where he makes videos together with his fans from around the world. The Watchlist makes it easy for fans to catch every day’s new episode.

    Live shows that connect directly with fans. Gabby Bernstein, a New York Times bestselling author, motivational speaker, and life coach, uses a combination of recorded and live episodes to connect with her fans and answer questions in real time.

    Shows that follow a narrative arc or have a consistent theme. Tastemade’s Kitchen Little is a funny show about kids who watch a how-to video of a recipe, then instruct professional chefs on how to make it. Each episode features a new child, a new chef, and a new recipe. Unsurprisingly, the food doesn’t always turn out as expected.

    Live events that bring communities together. Major League Baseball is broadcasting a game a week on Facebook, enabling people to watch live baseball while connecting with friends and fellow fans on the platform.

    FB  thinks Watch will be home to a wide range of shows, from reality to comedy to live sports. To help inspire creators and seed the ecosystem,  FB has also funded some shows that are examples of community-oriented and episodic video series. For example, Returning the Favor is a series hosted by Mike Rowe where he finds people doing something extraordinary for their community, tells the world about it, and in turn does something extraordinary for them. Candidates are nominated by Mike’s fans on Facebook.

    Addressing Cloaking

    public://cloaking_inlinegraphics_0.jpgFB  has always been working to combat the spread of misinformation and the financially-motivated bad actors who create misleading experiences for people. FB is now sharing additional steps  FB ’ve taken to remove even more of them from Facebook, so that what people see after clicking an ad or post matches their expectations.

    Some of the worst offenders use a technique known as “cloaking” to circumvent Facebook’s review processes and show content to people that violates Facebook’s Community Standards and Advertising Policies. Here, these bad actors disguise the true destination of an ad or post, or the real content of the destination page, in order to bypass Facebook’s review processes. For example, they will set up web pages so that when a Facebook reviewer clicks a link to check whether it’s consistent with our policies, they are taken to a different web page than when someone using the Facebook app clicks that same link. Cloaked destination pages, which frequently include diet pills, pornography and muscle building scams, create negative and disruptive experiences for people.

    Since cloaking exists across many of today’s digital platforms, we will also be collaborating closely with other companies in the industry to find new ways to combat it and punish bad actors. Over the past few months  FB  have been ramping up our enforcement across ads, posts and Pages, and have strengthened our policies to explicitly call out this practice.  FB  will ban advertisers or Pages found to be cloaking from the platform.

    How  FB Identifies Cloaking

    FB is utilizing artificial intelligence and have expanded our human review processes to help us identify, capture, and verify cloaking.  FB can now better observe differences in the type of content served to people using our apps compared to our own internal systems.

    In the past few months these new steps have resulted in us taking down thousands of these offenders and disrupting their economic incentives for misleading people.

    How Will This Impact My Page?

     FB sees cloaking as deliberate and deceptive, and will not tolerate it on Facebook.  FB will remove Pages that engage in cloaking. Otherwise Pages should not see changes to their referral traffic.

    ALSO READ :

    Facebook to reduce unintentional ad clicks, announces new metrics

    We are seeing consumption in languages & low-connectivity areas, says Facebook India’s Saurabh Doshi

    Just 11% video viewership is on OTT: Akamai’s Reddy

  • Facebook to reduce unintentional ad clicks, announces new metrics

    MUMBAI: Facebook, last October, outlined what it will take to create a healthy advertising ecosystem: great experiences for people, meaningful business results for advertisers, and sustainable growth for publishers.

    Ad placements that are built to drive unintentional clicks run counter to that goal. While they can be profitable for publishers, they fail to deliver good experiences for businesses or people. For advertisers, these kinds of unintentional clicks can drive down the value of their campaigns.

    Over the next few months, Facebook will be making updates to stop delivering to ad placements that encourage unintentional clicks. These updates include policy clarifications on unintentional clicks, product changes to invalidate these clicks, and proactively pausing implementations that exhibit abnormal click behavior.

    Removing unintentional clicks from Audience Network: When browsing across the web or in an app, ads may pop up in places that cause people to accidentally click on them.

    Facebook is no longer counting Audience Network clicks where people “bounce back” in under 2 seconds. FB found that these clicks are almost always unintentional.

    Total campaign impressions: FB is providing two new metrics to offer clarity on the number of ads shown to people including gross impressions, auto-refresh impressions.

    Utilizing Signals About Intentional Clicks

    To understand if a click is intentional, one of the metrics FB looks at in FB delivery models and quality detection systems is “drop off rates” — the time a user spends on the landing page of an ad. Facebook found that people who click on an Audience Network ad and spend less than 2 seconds on a destination page almost always clicked accidentally. Moving forward, FB will no longer count clicks categorised as unintentional. Facebook will continually refine and adjust this threshold as Facebook gathers more data and signals.

    Pausing Implementations with Abnormal Behavior

    Publishers sometimes create ad experiences that fail to deliver true advertiser value. This can be due to implementation error, or because the ad is in the wrong flow of the app experience. When Facebook sees abnormal behavior, such as an inflated click-through rate (CTR), it will automatically pause placements to protect people and advertisers. Facebook also inform publishers so they can make necessary changes.

    Clarifying FB Policies

    FB also heard from publishers that they want more examples of FB policies, and specifically how to create better native ad experiences. So it recently updated FB policies with clear examples to avoid unintentional clicks (https://developers.facebook.com/docs/audience-network/policy), and went a step further by introducing a new policy that prohibits clickable “whitespace” on native ads. By requiring users to click on an advertiser asset, FB expects to see further reduction in unintentional clicks.

    Going forward, FB will be experimenting with more ways to reduce the number of unintentional clicks by looking further into bounce rates, additional metrics, and trying to prevent users from accidentally clicking in the first place.

  • Qyuki’s RealShit claims 1.5 mn FB likes & 4 lakh YouTube subs

    MUMBAI: Qyuki has always encouraged unique talent and this time Qyuki Digital’s creator ‘RealShit’ hit big with an astounding 1.5 million likes on popular social networking site, Facebook and over 4 lakh subscribers on YouTube!

    Conceptualised by three college friends – Piyush, Deepak and Shubham two years ago, RealShit grabbed attention with a 30 second bit on the topic “When someone tries to take your charger”. The video soon after its release went viral and immediately caught everybody’s attention. Inspired by foreign viners, RealShit founders began to base their videos on real situations that happen in everyday and documented the different reactions for the same resulting in hilarious videos!

    The RealShit have been associated with Qyuki Digital for over two years through which the creators have grown by leaps and bounds, making them one of the most recognized for their unique content.  An instant hit with the youth for their comic and relevant work , RealShit has come a long way with hitting a landmark of 1.5 million hits.

    Qyuki Digital COO Sagar Gokhale said, “While Viners are still finding a foothold in India, Realshit has gained popularity in that segment of just 2 years. They are a unique talent and Qyuki is proud to back them in their comedic endeavor.”

    RealShit said, “We will continue to give good content and there is a long way to go.”