Category: iWorld

  • Abhishek Banerjee declares Amitabh Bachchan as Bollywood’s perfect 10!

    Abhishek Banerjee declares Amitabh Bachchan as Bollywood’s perfect 10!

    Mumbai: The guests at the recent episode of Amazon miniTV’s (Amazon’s free video streaming service) By Invite Only were popular actors Abhishek Banerjee and Ashish Verma. The show has carved a reputation for itself for entertaining the audiences with high doses of fun with the conversation between host Renil Abraham and the celebrity guests. The latest episode was no different as Abhishek Banerjee and Ashish Verma spoke at length about how they met each other and the evolution of the entertainment industry.

    During the popular segment of the show- Quickie, Ashish Verma was asked an interesting question by the popular host, “ If you were in a same-sex relationship, which Bollywood actor would you pick as a partner?” To which Ashish replied, “Ranveer Singh”.  

    While talking about whether the casting over the years has changed or not Ashish commented, “The industry has changed a lot, previously I was doing geeky roles but over time I am getting several types of roles without any conventional psyche, people now think out of the box”.

    In the same segment when the host asked Abhishek Banerjee, “What is it about you that you think women find the most appealing” To which the actor replied, “ I think it’s just me being very casual around them and like just being myself because I think most of the guys are not even themselves when they are around women. They try to be somebody else, and I don’t do that” Another question that was shot at the actor was, “Which Bollywood celebrity is a perfect 10 according to you?” the answer to this will leave you impressed, the actor said, “Amitabh Bachchan”.

    This was just the tip of the iceberg, and the episode was filled with such moments.  If you haven’t watched the latest episode, tune in to Amazon miniTV right away!  By Invite Only is streaming now on Amazon miniTV for free, available within Amazon’s shopping app and Fire TV.

  • DigiStreet Media unveils TV ads featuring Manoj Pahwa by DigiStreet Media

    DigiStreet Media unveils TV ads featuring Manoj Pahwa by DigiStreet Media

    Mumbai: Sirca Paints, the esteemed Italian wood coatings and wall textures brand, presented a comedy bonanza with their latest TV commercials created by DigiStreet Media, featuring the talented actor, Manoj Pahwa. Titled “Sirca Hai to Shaan Hai,” these ads not only showcase humorous slice-of-life situations but also highlight the unique selling points of Sirca’s PU Polish range. Accompanied by captivating music tracks that leave a lasting impression, these commercials offer a complete entertainment package.

    Sirca Paints joint managing director Apoorv Agarwal expressed his excitement for the campaign, emphasising its significance in supporting channel partners and reaching a wider audience. He further stated, “We aimed to deliver our message with humour, and the team successfully achieved the envisioned output. The positive responses received from key stakeholders are a testament to the campaign’s effectiveness.” Agarwal also praised Manoj Pahwa’s exceptional talent and the unique charm that he brought to the commercials.

    “Working on this project has been an absolute joy ride. We are thrilled with the launch of these two TV ads as they promise viewers a delightful experience in a combination of humorous situations & clever messaging. Breaking away from the conventional approach of diving straight into a selling spree, the idea was to create a funny twist in the ads to engage audiences, bringing laughter and entertainment while capturing the essence of Sirca’s PU Polish range. From nitty-gritty to major elements, all components were well thought out and seamlessly incorporated with an on-point art direction. We hope that the ad films get their share of love from the market,” said DigiStreet CEO and strategist Darpan Sharma.

    To amplify the reach of the campaign, Sirca Paints has partnered with over 100 influencers and implemented various other marketing initiatives. Additionally, the commercials are being aired nationally on major TV channels, targeting audiences across different languages and regions. With a perfect blend of humour and relatable scenarios, these ads extend the brand’s communication strategy, focusing on enhancing customers’ décor and autographing the living standards with premium Italian wood coatings and wall textures.

     

  • Prime Video joins hands with the Office of the Principal Scientific Adviser, Government of India, to Bring – Mission Start Ab

    Prime Video joins hands with the Office of the Principal Scientific Adviser, Government of India, to Bring – Mission Start Ab

    Mumbai: Prime Video, India’s entertainment destination, has joined forces with the Office of the Principal Scientific Adviser (PSA), Government of India, to create Mission Start Ab, a first-of-its-kind series, that will showcase India’s grassroots innovators as they turbo-charge their business growth. The seven-episode series will show these promising entrepreneurs, focussed on scaling made-for-India innovations with the potential to impact socio-economic change, undertake a series of challenges in pursuit of scaling their business and securing funding for their ventures. With India as one of the world’s largest and most vibrant start-up ecosystems, this wholly Made-In-India series also brings together three renowned investors who will search for India’s next Unicorn, by putting these ten early-stage founders through a series of intense exercises and simulations that will test their entrepreneurial, management, communication and crisis management skills.

    Mission Start Ab is a new series that will engage audiences with the power of human stories behind every promising Indian start-up. It will celebrate the ingenuous and audacious entrepreneurs who have the potential to build and scale their businesses, and give three of the most prolific investors the opportunity to invest in them. The series promises to captivate viewers with stories of these unique Indian start-ups and founders, their humble beginnings, never-say-die spirit, and the sacrifices they have made along the way to turn their dreams into reality. Far from being a show about raising funding alone, where entrepreneurs seek investments, and investors seek profits; in this series, investors will also act as mentors, challenging and empowering some of the brightest minds in the country. The audience will get to witness these amazing early-stage entrepreneurs compete with each other to become India’s next Unicorn. Currently in production, this upcoming reality show is slated to premiere soon on Prime Video.

    “Lauding the remarkable spirit of India’s grassroot innovators, I am delighted to announce Prime Video’s reality series Mission Start Ab. This captivating series will serve as a powerful platform, showcasing the inspiring stories of those driving social change through innovation,” said Government of India, Principal Scientific Adviser, Ajay Kumar Sood. “I am optimistic that it will offer immense learning opportunities to grassroot innovators in India, providing valuable insights into sustainable start-up practices and attracting the right investors. Furthermore, the series promises to entertain viewers while promoting the growth of our nation’s grassroots innovation ecosystem.”

    “Our mission at Prime Video has always been to be a force for good, and an enabler of India’s economy – directly and indirectly. We are incredibly proud to partner with the Office of the PSA, Government of India and bring to life Mission Start Ab, a path-breaking series,” said Sushant Sreeram, Country Director, Prime Video, India. “This collaboration between the Office of the PSA, Government of India and Prime Video is another milestone on the journey that started earlier this year with Amazon India signing the Letter of Engagement (LoE) with the Ministry of Information and Broadcasting (MIB) with an objective of contributing to the growth of India’s creative economy. This marquee collaboration exemplifies our commitment to the country and our viewers, as we create new formats that empower entrepreneurs, innovators and creators in expanding their horizons through our service. By tracing the journey of some of the most innovative minds in India, our aim with Mission Start Ab is not only to highlight grassroots innovations taking place across the country but also help fuel the dreams of many young Indians.”

    “Supporting and nurturing entrepreneurs has been one of Amazon’s focus areas in India. Over the years we have taken a number of initiatives to propel India’s start-up ecosystem. Today, we are excited to announce this Amazon Original show on Prime Video, in association with the Office of Principal Scientific Adviser, Government of India,” said Amazon India VP- public policy Chetan Krishnaswamy. “We believe this show will inspire many individuals to choose the path of entrepreneurship and contribute in advancing the government’s ‘Start-up India’ initiative.”

    Alia Bhatt, who dons multiple hats – that of a popular actor, a successful entrepreneur, and an investor too, was also present at the event to talk about her journey as an entrepreneur. She said, “While there are many great ideas and ambitious young founders around us, it takes a special kind of determination to turn that idea into reality, build the right team, find the right mentors, raise funding, and create something out of nothing. I applaud both the Office of the PSA, Government of India, and Prime Video India for taking the initiative to enable and empower entrepreneurs through Mission Start Ab, which I believe can have a far-reaching impact on the country’s growing start-up ecosystem.”

  • “There should be no distinction between a ‘game of skill and a game of chance’”: GST Council

    “There should be no distinction between a ‘game of skill and a game of chance’”: GST Council

    Mumbai: Following its 50th meet in New Delhi, the Goods and Service Tax (GST) Council announced that it will levy 28 per cent GST on the full value of online gaming, horse racing, and casinos. Further, the West Bengal GST Council Representative said that the council decided to make an amendment as these are actionable claims.

    The GST Council further agreed that there should be no distinction between a ‘game of skill and a game of chance.’

    Media reports suggest that subsequent to the GST Council’s decision, the GST authorities will initiate fresh tax demand notices against 40 online gaming companies. The liabilities of these companies could sum up to Rs 10,000 crore.

    Experts express their opinion on the decision of the levy of 28 percent by the GST Council:

    E-Gaming Federation secretary Malay Kumar Shukla:

    “This is an extremely unfortunate decision as charging a 28% tax on full face value will lead to a nearly 1000% increase in taxation and prove catastrophic for the industry. A tax burden where taxes exceed revenues will not only make the online gaming industry unviable but also boost black-market operators at the expense of legitimate tax-paying players, further undermining the industry’s image and capacity to survive. It is in addition to the loss of employment opportunities and the huge impact on marquee investors who are heavily invested in this sunrise sector. Furthermore, online gaming is different from gambling, and the Supreme Court and various High Court decisions have reaffirmed the status of online skill-based games as legitimate business activity protected as a fundamental right under the Indian constitution. While the industry was quite optimistic with the new developments including amendments to the IT rules and implementation of TDS on net winnings, all this will be moot if the industry is not supported by a progressive GST regime. We will wait for further details to assess the situation and evaluate our approach.”

    PlayerzPot co- founder & director Mitesh Gangar:

    “The GST council’s decision to levy 28% GST on total face value on online gaming will corner the gaming industry in a big way. The overall operations will not be feasible. The high tax burden will completely restrict the cash flow, limiting a company’s ability to invest in research, innovation, expansion or survival. The higher burden will also put a blocker on India’s massive gaming industry and deter the new player from entering the industry. The rising gaming economy will take a big hit and trigger economic stress, restrict job creation and curtail economic growth within the sector.”

    Qlan co-founder and CEO Sagar Nair:

    “The decision of the GST council to impose a 28% tax will have a significant impact on the online gaming industry, which unfortunately includes the Esports community. While we understand that the government needs to impose such measures on casinos, horse racing, and gambling, the higher tax rate is not justified for the competitive gaming community. It can discourage new players from entering the market as their hard-earned earnings generated through their efforts just like mainstream athletes will be taxed on the same level as those involved in gambling and other such practices. For the Esports industry to continue its unprecedented growth and recognition on the international stage, it is vital for the government to treat Esports as a separate category with reasonable tax rates that would support the development of the sector.”

    Alpha Zegus founder & director Rohit Agarwal:

    “Yet again, esports being included in the same domain as online gaming, horse racing, and casino, has put our industry at a major disadvantage. While the government might have fair reasons to impose higher GST on horse racing and casino winnings, imposing the same rules on an industry like esports doesn’t seem fair. Esports does not only have a ‘win or lose’ situation basis luck but has a very big element of skill that determines the outcome of the game. This is not what I expected, and our fight to separate esports from other labels still continues.”

    IndiaPlays COO Aaditya Shah:

    “The GST council’s recent stance is both surprising and disappointing. Despite the government’s previous positive steps and clarifications regarding the skill-based gaming industry, such as clarification about TDS on winnings and establishing self-regulatory bodies, this new decision contradicts and undermines those efforts. As of 2022, the revenue generated by the Indian online gaming industry has already surpassed $2.8 billion, and it is projected to reach $5 billion by 2025, indicating an annual growth rate of 28-30%. The number of gamers in India currently stands at 420 million, and this figure is expected to experience exponential growth by 2025. Additionally, there are approximately 1,300+ gaming startups in India, highlighting the industry’s potential for unlocking further growth. However, imposing a 28% GST on anything other than our gross revenue will have adverse consequences. It would be highly unjust to burden the industry with such a significant tax. Not only would this decision impede the industry’s progress, but it would also put millions of jobs at risk.”

  • Amazon miniTV releases promo of next show ‘Hip Hop India’

    Amazon miniTV releases promo of next show ‘Hip Hop India’

    Mumbai: Amazon miniTV – Amazon’s free video streaming service is hitting all the right chords as it gears up to launch India’s first hip hop based dance reality show – Hip Hop India. With ace choreographer Remo D’Souza and dancing queen Nora Fatehi coming together as judges for the first time, viewers are excited and are eagerly waiting to see who will emerge as India’s biggest hip-hop sensation. Adding to the anticipation, the streaming service today unveiled the promo of the show slated to launch on 21 July. The promo featuring Remo D’Souza & Nora Fatehi brings out the journey of the contestants from gullies on to the glorious stage of Hip Hop India, true to the show’s tagline of Gully se Glory Tak. The contestants, seen in a very fresh and street avatar, showcase immense talent and woo the judges with their powerful underground moves. The promo looks promising, set to grip the entire nation with the #HipHopFever. Amazon miniTV head of content Amogh Dusad said, “The Hip Hop genre has a lot of untapped potential and with our show Hip Hop India we aim to provide a renowned stage to the talented artists from all across the nation. With Nora Fatehi joining us as one of the judges along with Remo D’Souza, the bar of competition is going to be very high. This is a win-win situation for everyone including audiences and participants as the former can expect high octane entertainment and the latter will receive best quality guidance from the reputed judges.” Sharing her excitement as the show approaches, Nora Fatehi said, “Dancing is one of my passions and Hip-Hop is the best form to do it. Hip-Hop is energetic, passionate and full of life. I am exhilarated to be a part of Amazon miniTV’s Hip Hop India along with Remo D’Souza. I’ve had my own transformational journey and I can’t wait to witness the magic that the contestants bring to the stage in their quest of Gully se Glory Tak. This is a first of its kind reality show in India and we are pumped to bring the Hip-Hop energy to the audiences across the country.” Echoing Nora’s sentiments, Remo D’Souza said, “As the D-Day of Hip Hop India gets closer, my excitement to present this stupendous show to audiences across India increases! We’re elated to give these talented dancers a platform that catapults them to glory. The promo is just a glimpse of the phenomenal talent India possesses and with Hip Hop India, Nora and I will do our best in order to find India’s best hip hop dancer! Can’t wait for 21 July to bring in the madness only on Amazon miniTV.”

  • Indian gaming industry at risk of job losses after 28% GST imposed

    Indian gaming industry at risk of job losses after 28% GST imposed

    Mumbai: According to the companies, the recent decision made by the GST council to raise indirect taxes on online gaming will cause significant harm to India’s online gaming industry and could potentially lead to the loss of employment for thousands of people.“Imposing GST on CEA will render the legitimate online gaming industry unviable, effectively driving consumers towards offshore and illegal platforms that pay no taxes, resulting in loss of taxes and outflow of foreign exchange. Further, this will also lead to loss of employment for thousands working in this sector,” said Games24x7 co-founder, co-CEO Bhavin Pandya one of the country’s top fantasy sports platforms.At the 50th meeting of the GST Council in Delhi, chaired by union finance minister Nirmala Sitharaman, a decision was made to impose a 28 per cent GST on online gaming, horse racing, and casinos based on their full value. The Group of Ministers (GoM) had previously agreed on the proposed taxes for these activities, but there was no consensus on online gaming as Goa suggested a lower tax rate of 18 per cent on platform fees.Indian gaming industry raised $ 2.8 billion from domestic and global investors combined in the last five years said Invest India.”This development indicates an increase from 1.8 rupees per 100 rupees spent on a game to 28 rupees on per 100. This will not only discourage players from playing, the professionals for whom its a livelihood will be burdened by taxation. It may also force them to play on offshore platforms, and the whole vision of creating a digital progressing gaming ecosystem seems blurry at this point,” said tech policy lawyer and EPWA (E-Gamers and Players Welfare Association) director Shivani Jha.”There is a fine line between skill-based games and casinos/betting apps, and they must not be treated the same way; a levy of an 18 per cent tax rate would have been helpful for the gaming industry. Introducing a 28 per cent tax rate not only hampers online gaming platforms’ capacity to develop new games and technologies but also undermines their competitiveness in the market,” said IndiaPlays COO Aaditya Shah.

  • Zero Density appoints new regional sales manager Jeff Hobbs to strengthen client engagement

    Zero Density appoints new regional sales manager Jeff Hobbs to strengthen client engagement

    Mumbai: Zero Density, a global leader in virtual production and graphics solutions, has announced the appointment of the new regional sales manager, Jeff Hobbs. Hobbs will continue to support Zero Density’s ongoing expansion in the United States, a market where the company has seen demand for augmented reality (AR), extended reality (XR) and virtual studios increase exponentially.

    Hobbs’ extensive experience and understanding of AR, XR and virtual studio technologies, honed at roles in leading media technology companies like EVS, Vizrt and Key Code Media, makes him a valuable addition to the Zero Density team.

    “Jeff’s expertise aligns perfectly with our mission to deliver value-added innovative real-time graphics solutions,” says Zero Density CEO Ofir Benovici. “His appointment underscores our commitment to strengthen our client relationships and enhance customer experience in the U.S.”

    In his new role, Hobbs will focus on building client relationships, driving sales and developing targeted strategies to meet customers’ ever-evolving needs. His ability to understand and creatively solve the technical and operational challenges faced by customers will greatly enhance Zero Density’s ability to deliver high-quality virtual production and graphics solutions.

    Hobbs shared, “I’m thrilled to join Zero Density and help our clients unlock the power of AR, XR and virtual studio technologies to create engaging content with ease.”

    Hobbs’ appointment exemplifies Zero Density’s dedication to providing customers with the tools they need to produce outstanding content, further consolidating its position as a leader in the industry.

  • Hulu Japan and Disney+ launch new bundle plan, bringing the best of global and Japanese entertainment to consumers

    Hulu Japan and Disney+ launch new bundle plan, bringing the best of global and Japanese entertainment to consumers

    Mumbai: The Walt Disney Company (Japan) Ltd. (‘Disney Japan’) and HJ Holdings, Inc. (‘HJ Holdings’) today announced the launch of a new bundle plan for Disney+ and Hulu (Japan) services, offering a breadth of global and Japanese entertainment to consumers.  The new bundle will be available to consumers in Japan today.

    Hulu (Japan), operated by HJ Holdings (a subsidiary of Nippon Television Network Corporation) and the SVOD platform for Nippon TV, houses on-demand viewing of popular television series from Nippon TV as well as local original content. With the new bundle, consumers can enjoy an incredible collection of branded content from Disney+, including award-winning films, animation and live-action from Disney, PIXAR, Marvel, Star Wars, National Geographic, and Star, as well as Hulu Japan’s popular domestic drama series, anime, variety shows, live music and sports.

    “Since its launch, Disney+ has been delivering unparalleled storytelling and unforgettable entertainment to consumers in Japan, who continue to love our iconic characters, brands and franchises,” said Disney Japan managing director Carol Choi. “By joining forces with Hulu Japan, we will bring high quality global and local entertainment to audiences, offering more consumer choice at an attractive value. We are confident that this bundle plan will appeal to an even broader audience in Japan.”

    “We are thrilled to announce this collaboration between Hulu and Disney+, which will bring the world’s best entertainment across all genres to consumers in Japan at an affordable price. This bundle will be an opportunity for Hulu Japan to evolve to an even more attractive service. We hope consumers will enjoy and take advantage of this bundled service,” said HJ Holdings president Kazuo Takaya.

    This new plan is an extension of the strategic collaboration between Disney Japan and Nippon Television Holdings, Inc. (‘Nippon Television Holdings’) announced last year, which aims to leverage both companies’ respective platforms to deliver global and local entertainment to more audiences.

    Nippon Television Holdings president Akira Ishizawa added, “Disney is one of the world’s leading entertainment companies, and has been a key business partner over the years, including broadcasting Disney films on Nippon TV’s Friday Roadshow. We are pleased to expand this relationship and collaborate in the SVOD field. By leveraging the creativity and brand affinity of Disney+ and Hulu Japan, we will deliver more content that consumers want to watch”.

    The new bundle plan is priced at 1,490 yen per month (tax included), 25 per cent less than subscribing to each service individually.

  • Aashiqana season 4 set to release on 24 July on Disney+ Hotstar

    Aashiqana season 4 set to release on 24 July on Disney+ Hotstar

    Mumbai: Bigger threats, several hurdles and a mysterious folklore; as the modern world meddles with old world and customs, a pandora’s box opens unleashing a curse, an untold mystery and paranormal forces like never before. Disney+ Hotstar drops the power-packed trailer of the fourth season of their popular series, Aashiqana. While Yash and Chikki are standing on different paths, their lives are set to take an unusual, spooky turn, leaving us wanting for more. Zayn Ibad Khan and Khushi Dubey return with Aashiqana Season 4 to unveil the secrets of the past and face the brunt of an unforeseen curse. Series director is Gul Khan, and produced by Gen K Studios, Aashiqana Season 4 will stream exclusively on Disney+ Hotstar from 24 July onwards.

    The series features veteran actor Himani Shivpuri alongside talented actors Jayati Narula, Indrajeet Modi and Geeta Tyagi in pivotal roles. 

    Talking about Aashiqana Season 4, actor Zayn Ibad Khan said, “People have always had polar opinions about paranormal activities. Some feel its true, some believe its science. While Aashiqana has always been a journey full of thrills and mysteries, this season Yash and Chikki will be seen caught in a similar phenomenon. With secrets toppling out of the box and mysteries unfolding, they must bind together to fight against a curse. Yash will be seen in a completely different look as he navigates the connection between the modern world and old customs, leaving audiences with thoughts and questions. I am super excited for season 4 and am looking forward to audience reactions. In fact, if I had to describe it, I would say it in an old saying, ‘What we know is a drop, what we don’t is an ocean’”

    Talking about the new season of Aashiqana, Khushi Dubey added, “In Aashiqana season 4, we are all set to take over new mythical mysteries and come face to face with an old legend. We are exploring a phenomena that has always been difficult to fathom despite having many theories about it. This time, Chikki has many shades to her character as she deals with instances that show how  intrinsically the past is connected with the present. Of course, its Aashiqana and her love story with Yash has also taken a different direction but they must come together to fight these demons. I must say, I had goosebumps when i first read the script and I hope the audience loves it as well!” 

    Series director Gul Khan said, “With each growing season of Aashiqana, we have received immense love and appreciation for the show which has helped us to introduce newer characters and new plot twists. We are very excited about this season as it deals with a lot of dark mysteries beyond and how the duo – Yash and Chikki tackle them. In Aashiqana Season 4, one can experience love, thrill, mystery, paranormal activities and a lot of new integral characters. Looking forward to 24th July for the new season to be released on Disney+ Hotstar.”

  • CoinDCX appoints Rajnish Vedi as head of customer experience

    CoinDCX appoints Rajnish Vedi as head of customer experience

    Mumbai: CoinDCX, India’s leading and most valued crypto exchange has appointed Rajnish Vedi as the Head of Customer Experience. The company has over 15 million users, and with Rajnish’s appointment, the company is looking at bolstering the customer journey and experience on its platform. Rajnish comes in with a rich experience of nearly two decades, and before joining CoinDCX, he was VP, of Customer experience at MakeMyTrip.

    In his new role at CoinDCX, Rajnish will be instrumental in building CoinDCX’s superior user experience. He will lead CoinDCX’s customer experience across all product lines, including self-help platforms, voice and back office inquiries and core product experience. His efforts will be directed towards improving the NPS (Net Promoter Score) and CSAT (Customer Satisfaction Score) by building seamless customer journeys, transparent customer communication and top-notch customer support practice. In his previous stints at MakeMyTrip and HCL, Rajnish has designed and implemented successful digital innovation and transformation programmes to exceed user demands and enhance the overall digital experience. Rajnish’s experience will come in use to help make the web3 journey more user-friendly at CoinDCX.

    CoinDCX hopes to underpin and augment its growth through its customer-centricity. Last year, the company built a seamless self-support flow for users through the introduction of a synchronous live agent chat, which has resulted in faster redressal of queries. A dedicated support centre page on the CoinDCX app, a refreshed web support page, and a new FAQ section were created as self-serve channels. Most recently, bots have been introduced on the live chat to expedite query resolution. The company has plans to also introduce dynamic BOTs shortly using AI, which will help predict user needs and provide information to them proactively.

    As a testament to its success in prioritising customer satisfaction and ensuring seamless interactions across every touchpoint, CoinDCX recently won Quantic India’s CX Excellence Award 2023 for ‘Best Use of Chat Support (FinTech)’. By leveraging cutting-edge chat support technology, the company has been able to enhance its customers’ journey and create personalised and efficient interactions, resulting in improved response times, prompt issue resolution, and overall customer satisfaction.

    CoinDCX COO Mridul Gupta said, “We are delighted to welcome Rajnish on board. CoinDCX offers simplified crypto investing for the masses, and we have always put customer centricity at the heart of our business. Rajnish will be the key architect in taking our vision forward for building a customer-first organisation as we progress towards our next phase of growth. This will be especially important as we onboard new-to-crypto users and launch new crypto-first products. He will be working closely with product, operations and support teams to deliver superior customer experience across our products”.

    CoinDCX head of customer experience Rajnish Vedi said “I am excited to be a part of this dynamic sector and help enhance the experience for CoinDCX’s customers. I will be working on enhancing the customer experience of the existing 15 million users, by offering seamless and faster query resolution Also, as crypto and web3 proliferate further, these new-to-crypto customers, will require handholding and a seamless experience on the platform. I am looking forward to partnering with the business units, and mobilising my expertise to further enhance the company’s customer experience and set higher benchmarks for the web3 industry”.

    CoinDCX is continually working to improve its user experience, recognising the importance of creating a platform that offers impeccable customer experience for new-to-crypto audiences and crypto natives alike. The company is growing its talent pool and hiring across all areas as it creates innovative products and services for users.