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Category: e-commerce

  • DHL-Sai Life Sciences go green with partnership to clean up pharma logistics

    DHL-Sai Life Sciences go green with partnership to clean up pharma logistics

    MUMBAI: In a move that combines speed with sustainability, DHL Express and Sai Life Sciences have teamed up to slash carbon emissions from international pharma deliveries. Announced on 22 April 2025, the partnership sees Sai Life Sciences adopt DHL’s GoGreen Plus service to cut greenhouse gas emissions by up to 90 per cent through the use of sustainable aviation fuel (SAF).

    Sai Life Sciences, a contract research, development and manufacturing organisation (CRDMO) listed on BSE and NSE, serves over 300 global pharmaceutical and biotech firms. With operations spread across the US, Europe, and Japan, the company depends on precise, time-bound deliveries — now to be powered more responsibly.

    DHL Express SVP – south Asia, R.S. Subramanian stated, “Addressing Scope 3 emissions is critical to DHL for achieving the commitment to be carbon neutral by 2050. GoGreen Plus is a pioneering service that helps our customers address Scope 3 carbon emissions of their critical shipments to global destinations. The Life sciences and healthcare sector is a focus area for growth outlined in our Strategy 2030 and GoGreen Plus is very relevant to key players here who have a committed road map on carbon footprint reduction. We are incredibly proud to have Sai Life Sciences join us on our mission to reduce Scope 3 emissions with GoGreen Plus – the most technically viable option currently available.”

    Sai Life Sciences CFO Sivaramakrishnan Chittor added, “Sustainability is a priority woven into every part of our business — including logistics. With a global supplier network and customer base across the US, Europe, and Japan, time-sensitive deliveries are essential to our operations. Our partnership with DHL reflects a shared commitment to reducing environmental impact while maintaining the reliability and precision that our customers depend on. It’s one more way we’re integrating sustainability into how we work — with intent and consistency — to make it better together.”

    The GoGreen Plus service operates on an insetting model, reducing emissions within the logistics value chain, as opposed to offsetting. DHL’s SAF is sourced via partnerships with bp, Neste, Cosmo Oil Marketing, and World Energy, using feedstocks such as used cooking oil. In 2024, 3.5 per cent of the fuel used in DHL Group’s own fleet was SAF, despite supply constraints.

    Sai Life Sciences will implement the GoGreen Plus programme across its key international shipping routes, aligning with its ESG roadmap. DHL has also committed to investing €2 billion over the next five years to expand pharma logistics infrastructure, including GDP-certified hubs and temperature-controlled solutions.

    With ambitions to reduce absolute GHG emissions to 29 million metric tons by 2030 and hit net zero by 2050, DHL is pitching GoGreen Plus as the go-to product for clients eyeing low-carbon logistics.

  • Arjun Vaidya spices up Kiranapro’s future with investment and mentoring role

    Arjun Vaidya spices up Kiranapro’s future with investment and mentoring role

    MUMBAI: Arjun Vaidya, the entrepreneurial mind behind Dr. Vaidya’s Ayurvedic success, has stepped into Kiranapro’s corner with an undisclosed investment, promising a tech-infused retail revolution. India’s quick commerce platform powered by AI and integrated with ONDC, Kiranapro welcomed Vaidya aboard as mentor and investor, fueling its ambition to digitally empower 12 million kirana stores nationwide.

    Leveraging his knack for scaling consumer brands, Vaidya will guide strategic partnerships with leading D2C labels and enhance Kiranapro’s AI tech. His past achievements, notably scaling Dr. Vaidya’s to 5,000 daily orders and serving two million customers across 16,500 pin codes, underscore his value to Kiranapro.

    Kiranapro founder & CEO Deepak Ravindran

    Kiranapro founder & CEO Deepak Ravindran expressed enthusiasm about the move,“Arjun’s journey as a D2C pioneer and his deep understanding of India’s consumer landscape make him an invaluable addition to our leadership circle. His decision to back our vision is a shot in the arm for the entire team. Arjun’s mentorship will accelerate our efforts to build strategic brand partnerships and will help us scale Kiranapro into a nationwide movement for kirana empowerment.”

    Vaidya shared his perspective, “Kiranapro is redefining how technology can uplift India’s most trusted retail format—the kirana store. 
    Having built and scaled a D2C brand from the ground up, I understand the power of combining digital innovation with deep consumer trust. I’m excited to support Kiranapro’s mission to empower millions of small retailers while bringing modern commerce to every corner of India.”

    Already showing impressive traction, Kiranapro has onboarded over 30,000 kirana stores, achieving close to 1,000 daily orders in 35 cities. By the end of 2025, Kiranapro aims to expand to 1 million stores, serving nearly 100 million customers. With Vaidya’s seasoned guidance and strategic backing, the company looks set for a robust retail revival.

  • Why India’s Tech Industry is Positioning Itself as the New Major Player on the Global Market

    Why India’s Tech Industry is Positioning Itself as the New Major Player on the Global Market

    India is home to some of the world’s biggest tech companies, and over the past few years, the country has repositioned itself as a new major player on the global tech scene. 

    With that said, let’s dive straight in to discover why the Indian tech scene here is currently burgeoning and why it has become a key market for innovation and investment. 

    Where are the key tech hubs in India?

    Key Indian cities such as Bangalore, Hyderabad, and Chennai are the country’s major tech hubs for various reasons, and the digital economy here is rapidly growing due to its large pool of highly talented and skilled developers and engineers. 

    The key tech sectors with thriving and robust ecosystems in India are the following:

    . Data centers and semiconductors

    . AI (artificial intelligence)

    . Cloud computing

    . Cybersecurity

    . Gaming

    Other tech sectors in India that are also currently growing are IT services, mobile technology, and eCommerce.  
    The epicentre of India’s technology industry is Bangalore, which has been compared to Silicon Valley in the United States. It’s home to a growing number of tech startups and major tech companies, and it has a well-matured framework fostering growth and innovation. 

    Tech companies receive plenty of government support via numerous initiatives, and over the coming years, experts predict that India’s tech scene will continue to reposition itself as a key player on the global stage. 

    Chennai has become a hub of Software as a Service (SaaS) and currently has a burgeoning IT sector. Other Indian cities, such as Noida, Ahmedabad, Kochi, Kolkata, Mumbai, and Pune, have also emerged as key technology hubs thanks to continued investment, a well-matured ecosystem, and a tech-savvy population. 

    The iGaming scene, which is home to countless legally permitted websites with online slot machines and classic table and card games, also continues to grow thanks to the latest ground-breaking technologies and better regulations. 

    How has India become a major tech hub?

    India has a huge pool of graduates specialising in Science, Technology, Engineering, and Mathematics (STEM), which is helping its tech sector grow, and a significant portion of India’s talented workforce is proficient in English. 

    The lower labour costs here compared to other developed nations make India an ideal destination for offshoring and outsourcing, and there is continued investment in various key tech sectors, such as cloud computing, blockchain technology, the Internet of Things (IoT), and artificial intelligence. 

    Government-backed initiatives, such as Digital India and Startup India, have helped foster innovation and support tech startup companies, and according to recent statistics, India is now home to around 130,000 startup companies and more than 110 ‘unicorns.’

    There is a huge focus here on nurturing digital infrastructure to help support the continued growth of the tech sector, and India is starting to emerge as a leader in setting high standards on the global stage for data ethics and governance. 

    Expert analysts who follow the industry closely project that India’s Compound Annual Growth Rate (CAGR) will climb by around 6.5% between now and 2028, and by the end of last year (2024), India’s tech industry achieved an impressive 5.90% (year-over-year) growth. 

    Final thoughts

    Over the coming years, the future looks bright for India’s tech sector. Most of the revenue will be generated from significant exports to other countries in the IT and BPM sectors. It will also continue growing because of internet penetration and an ever-increasing population. 

    There’s no denying that India has become a true tech powerhouse on the global stage, and it is poised for unprecedented growth over the next decade. 

    However, there are still many challenges the country must overcome to assert itself as a true global tech leader, so it will be interesting to see what happens as the industry continues to evolve.

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  • Swiggy dives into pro services with Pyng, an AI-powered app to match users with real experts

    Swiggy dives into pro services with Pyng, an AI-powered app to match users with real experts

    MUMBAI: Life in urban India is a full-blown hustle, and Swiggy—already the king of cravings and convenience—has now set its sights on your next big need: people who actually know what they’re doing.

    From tarot readers to tax planners, Swiggy’s latest launch, Pyng, is a fresh spin on adulting—powered by AI, polished with trust, and guaranteed to cut through the digital chaos.

    Pyng is Swiggy’s bold entry into the professional services market. Built for speed, relevance and that elusive thing called reliability, Pyng connects users with verified professionals across 100+ specialisations, right from health coaches to wedding emcees.

    The platform isn’t just another directory app—it’s smarter than your average “search and hope” routine. With its AI-powered assistant, Pyng understands user needs in real time, recommends verified pros, and even provides post-session support. Yes, you can ask follow-up questions after your call with a numerologist or a wealth manager—because who really understands annuities on the first try?

    Swiggy co-founder & head of innovation Nandan Reddy said, “As our lives become increasingly fast-paced, the demand for professional assistance—from tax planners and counsellors to yoga trainers—is growing across both personal and professional spheres. With Pyng, we’re offering a reliable, spam-free platform where users can connect with trusted experts. By curating demand for these specialised offerings, Pyng not only empowers individual providers but also brings structure to consumers’ latent needs, connecting them with reliable experts who deliver real value.”

    What makes Pyng extra spicy? A money-back guarantee if you don’t find the service valuable. It’s the kind of confidence that screams: “We know what we’re doing—and so do our experts.”

    Currently live in Bengaluru, the app has already onboarded 1,000+ professionals, with a goal of hitting 10,000+ nationwide. Pyng’s catalogue reads like an urban millennial’s wish list:

    . Wellness wizards – Yoga instructors, pregnancy coaches, and therapists.

    .  Finance fixers – Investment gurus, tax whisperers, and wealth strategists.

    .  Cosmic consultants – Astrologers, tarot readers, and energy healers.

    .  Party pros – DJs, emcees, and wedding maestros.

    .  Lifestyle and learning leads – Makeup artists, trip planners, career coaches, and music tutors.

    Users can now download Pyng Now on both iOS and Android. And yes, it has a seller app too—because the supply side deserves love, UX, and decent onboarding too.

    With this launch, Swiggy isn’t just delivering food or groceries—it’s delivering real-life solutions, one algorithm-approved professional at a time.

    Alexa might tell you how to do it.

    Pyng finds someone who’ll actually do it.

  • Clovia joins Zepto for 10-min delivery of innerwear and sleepwear

    Clovia joins Zepto for 10-min delivery of innerwear and sleepwear

    MUMBAI: Clovia, has partnered with quick-commerce giant Zepto to offer 10-minute doorstep delivery in over 18 cities across India.

    Consumers in cities including Mumbai, Delhi-NCR, Bengaluru, Chennai, Hyderabad, Pune, Lucknow, Jaipur, and Kolkata can now access Clovia’s curated collection with just a few taps receiving bras, panties, sleepwear and more almost instantly.

    The collaboration reflects Clovia’s push to blend convenience with quality by harnessing the power of fast-commerce. With this move, the brand is focused on scaling access to its essentials particularly in Tier one and Tier two cities, where demand for rapid, reliable shopping experiences continues to rise.

    Clovia co-founder & chief growth officer Soumya Kant shared, “Today’s shoppers want speed without compromising on quality. Our partnership with Zepto allows us to serve this demand, delivering Clovia favourites at lightning speed.”

    As part of the launch, over 100+ top-selling styles are now live on Zepto, ensuring a smooth and swift shopping journey for customers on the go.

    Zepto chief business officer Devendra Meel added, “This collaboration strengthens our promise of convenience and quality. We’re thrilled to help bring Clovia’s innerwear essentials to users faster than ever.”

    The partnership not only accelerates Clovia’s digital-first approach but also boosts its omnichannel growth, reinforcing its presence in the ever-evolving intimate wear market.

  • Alcatel joins Flipkart to launch stylish Make in India smartphones

    Alcatel joins Flipkart to launch stylish Make in India smartphones

    MUMBAI: Alcatel has announced a strategic tie-up with Flipkart, bringing its latest range of ‘Make in India’ smartphones to Indian consumers via both Flipkart’s main platform and its rapid delivery arm, FK Minutes.

    This collaboration marks a bold step in Alcatel’s push to blend global innovation with local manufacturing, targeting digitally savvy youth across metros and smaller towns with feature-rich devices wrapped in sleek French design.

    With Flipkart’s massive e-commerce reach and real-time fulfilment capabilities, the partnership sets the stage for Alcatel to tap into the aspirations of India’s booming smartphone market—especially among the urban and semi-urban youth segment.

    Alcatel chief business officer Atul Vivek said, “As we chart our path forward, our vision is to build a complete ecosystem of products that deliver a truly connected and unified experience for Indian consumers. We are enthusiastic about our upcoming launches and the steady expansion of our footprint in the Indian market. This strategic partnership with Flipkart is instrumental in bringing that vision to life. Leveraging Flipkart’s expansive reach and deep market insights, we aim to offer high-quality products backed by a reliable, seamless after-sales service, ensuring an elevated consumer experience across the country.”

    Alcatel chief operating officer Ansh Rathi added, “We are proud to join hands with Flipkart to bring world-class quality and service to Indian consumers. This collaboration marks a significant step in elevating the smartphone experience by introducing feature-rich, premium devices at compelling price points. At Alcatel, our commitment lies in creating a seamless, connected ecosystem across devices and platforms. Guided by our core philosophy of delivering exceptional product experiences, we believe Flipkart’s vast network will help us build strong, meaningful connections with the youth across both urban and emerging markets in India.”

    Alcatel is also scaling up its nationwide service infrastructure to ensure smooth, dependable after-sales support.

  • Swiggy Instamart rolls out Maxxsaver to boost customer savings

    Swiggy Instamart rolls out Maxxsaver to boost customer savings

    MUMBAI: Swiggy Instamart, has unveiled ‘Maxxsaver’, a brand-new feature designed to reward customers with extra savings on their everyday shopping. This launch follows Swiggy Instamart’s recent expansion into 100 cities across India.

    With Maxxsaver, users can now enjoy instant discounts of up to Rs 500 once their cart hits a certain value. The feature is applied automatically at checkout, meaning users don’t need to opt in to access the benefits.

    The platform’s extensive catalogue of over 35,000 products spanning groceries, makeup, fashion, electronics, toys and more can now be shopped at even better prices, with deliveries continuing in just 10 minutes.

    “As more users turn to Swiggy Instamart for daily essentials, electronics, fashion, and more, we remain committed to delivering exceptional value. With Maxxsaver, we enhance our promise to make Swiggy Instamart the most affordable and convenient quick-commerce destination. By passing on the benefits of larger orders, we’re able to offer better pricing to our users. Whether it’s a top-up or a weekly haul, users can effortlessly unlock maximum savings on every order,” said Swiggy Instamart CEO Amitesh Jha.

    First-time users will get a quick visual walkthrough via a half-screen prompt, while returning customers will notice progress bars, price-drop tags, and reminder nudges nudging them toward optimal savings.

    Swiggy’s premium subscription users, Swiggy One Blck members, can also expect exclusive Maxxsaver perks to roll out soon, adding even more value to their experience.

    Maxxsaver marks a move to make smart shopping more seamless, rewarding both small top-ups and large hauls alike.

  • Eternal’s COO jumps ship as new passions call, seven-year itch hits hard

    Eternal’s COO jumps ship as new passions call, seven-year itch hits hard

    MUMBAI: For a company that prides itself on timely deliveries, Eternal Limited (née Zomato) just had one dropped at its own doorstep — and this one didn’t come in a red bag. Rinshul Chandra, the company’s COO for the food ordering & delivery business, has called it quits after a seven-year-long run, submitting his resignation on 5 April 2025, with his last working day marked for 7 April.

    In true millennial fashion, he’s leaving to follow his “passions”. Maybe it’s yoga, maybe it’s a startup, maybe it’s sourdough — no one knows for sure. But what we do know is this: Eternal’s kitchen just lost one of its top chefs.

    “I am writing to resign… to pursue new opportunities and passions that align with my evolving personal and professional goals… It has been an incredibly fulfilling journey over the past seven years,” Chandra wrote in his parting note to the company’s founder and foodie-in-chief Deepinder Goyal. Short, sweet, and with a sprinkling of “new beginnings” jargon — a resignation letter that pairs nicely with a kombucha.

    The company, ever dutiful in ticking SEBI boxes, wasted no time in informing BSE and NSE through the standard (and terribly uninspiring) Regulation 30 filings. The update: Chandra has resigned voluntarily. Reason cited? “To pursue new opportunities and passions.” Translation? Possibly tired of 30-minute delivery targets and pings at midnight.

    The resignation comes into effect on 7 April, which gives him exactly two days to clear the desk, return the ID card, and possibly finish the last office buffet.

    The board hasn’t announced a successor yet. In the meantime, speculation is likely to swirl faster than masala in a curry.

    The end of an era or just a new menu?

    Chandra’s exit marks a notable shift in Eternal’s post-Zomato evolution. Since the rebrand, the company has been reinventing itself — and now, one of its most visible faces from the food-tech chapter is bowing out. Whether this signals more shake-ups in the C-suite or just a strategic calorie cut, remains to be seen.

    The departure also comes at a time when the food delivery industry is facing heat — tighter margins, tech churn, and the occasional PR indigestion. But in Eternal’s case, the tone remains cheery, polite, and as crisp as their garlic bread.

    As the company’s company secretary Sandhya Sethia confirmed in the filing, all the formalities have been wrapped up and the paperwork is public, as per SEBI’s menu of disclosures.

    No drama. No fireworks. Just a neatly plated career exit with a side of gratitude and a drizzle of dignity.

    So, what’s next for Eternal? Will they whip up a new leadership recipe? Will they double down on AI-driven kitchen ops? Or maybe bring in a Tiktok-savvy Gen Z exec who moonlights as a food critic? Your guess is as good as ours.

  • Swiggy brews deal Espressos Anyday delivers

    Swiggy brews deal Espressos Anyday delivers

    MUMBAI: Swiggy, has announced an exclusive partnership with Espressos Anyday, a newly launched European-themed café by Bright Hospitality, to offer home delivery of its menu in Gurugram. Food aficionados can now enjoy a diverse selection of hot and cold beverages, including coffees, matcha, cold-pressed juices, and health drinks, alongside café fare such as mini pizzas, pastas, sandwiches, and desserts.

    Espressos Anyday, the latest venture from Bright Hospitality, the company behind brands like Ikk Punjab, AMPM, OMO Cafe, and GT Road, aims to provide a unique European café experience to Gurugram residents. Select menu items are also available for 10-minute delivery via Swiggy’s rapid service, Bolt.

    “At Swiggy, we stay committed to bring a variety of food from the best of brands to our users. I am excited to share that we have partnered with Espressos Anyday, the popular new food destination for cafe and European food, to deliver their food to our users’ doorsteps. This cafe has a well-crafted range of offerings that provide a good blend of healthy and new-age food, which has been an instant hit with the food lovers in Gurugram. We will continue to add exotic restaurants and cafes to further enhance our offerings on the app,” said Swiggy Food Marketplace chief business officer Siddharth Bhakoo.

    Espressos Anyday owner Rajan Sethi added, “Espressos Anyday offers handcrafted dishes and expertly crafted drinks that are fresh, indulgent and comforting. Chef Tarannum Sehgal, with experience in French kitchens and her young creative team are committed to create memorable food experiences. With this partnership with Swiggy, we are confident of reaching out to a wide range of new-age consumers who love their food.”

  • Swiggy orders fresh talent, puts Anuj Gupta in revenue driver’s seat as VP

    Swiggy orders fresh talent, puts Anuj Gupta in revenue driver’s seat as VP

    MUMBAI: Swiggy just ordered itself a fresh hot serving of growth—with extra toppings of expertise. The food delivery giant is turning up the heat in its growth kitchen by appointing seasoned omnichannel wizard Anuj Gupta as vice president of revenue and growth for its food marketplace. Clearly, Swiggy knows the secret sauce to stay ahead: hiring a seasoned chef of consumer-tech strategy.

    Bringing more than 14 years of consumer-tech and retail mastery to Swiggy’s table, Gupta is tasked with spearheading strategic initiatives that’ll spice up user growth, revenue expansion, and brand power.

    Previously, Gupta co-founded Thimblerr, transforming it into a powerhouse in fashion supply-chain solutions. Before stitching success at Thimblerr, he held key positions at Zivame, notably as chief revenue officer, dramatically shifting it from a marketplace to India’s biggest women’s intimatewear brand, driving revenue up by a staggering 12 times in just four years. Now that’s some impressive brand makeover!

    Notably at Zivame, Gupta also boosted six month customer retention by 1400 basis points and increased purchase frequency by 25 per cent. These numbers aren’t just impressive—they’re sizzling hot!

    At Swiggy, Gupta’s culinary magic will focus on optimising revenue streams, enhancing customer experience, and maximising platform growth. Whether it’s perfecting the recipe for customer retention or cooking up tasty innovations in user engagement, he’s got a proven appetite for results.

    Gupta’s earlier stints include impactful roles at Myntra, JPMorgan Chase, and co-founding ventures like Flont and Citizens for Accountable Governance. Clearly, he loves wearing multiple hats—and looks good in all of them!

    With Gupta behind the wheel, Swiggy aims to deliver an enhanced dining experience for millions across India, one delicious strategy at a time.