Category: e-commerce

  • Flipkart’s Ravneet Singh Phokela joins Ather Energy as business head

    Flipkart’s Ravneet Singh Phokela joins Ather Energy as business head

    MUMBAI: Flipkart former vice president and practice head of strategic brands groups Ravneet Singh Phokela has joined a Bangalore based start-up Ather Energy as chief business officer.

     

    At Ather Energy, Phokela will oversee marketing, sales and customer experience.

     

    Ather Energy CEO and co-founder Tarun Mehta said, “Ravneet brings valuable experience to Ather and will be an asset to the Management team. His knowledge in driving brand and customer experiences is significant and strategic, as we near the launch of our vehicle. We look forward to benefitting immensely from his expertise in building memorable brands.”

     

    Phokela added, “Ather is poised to drive serious disruption, not just through an innovative product, but the way we plan to take it to market and engage with our consumers. It promises to be an exciting journey for the organisation as it unlocks new market opportunities, and I am looking forward to being a part of it.”

     

    Phokela started his career at Lowe Lintas and moved on to join Whirlpool, where he headed marketing services for the home appliances brand. He later joined Nokia in London as global marketing director. Phokela also worked at Payback India as chief marketing officer and head of e-commerce.

  • Online food delivery market sees 40% growth, ticket sales drop 49%: IAMAI

    Online food delivery market sees 40% growth, ticket sales drop 49%: IAMAI

    MUMBAI: The online food delivery market in India has been thriving. This in turn has also led to the mushrooming of many an online start-ups, catering to the growing demand. What’s more, the online food delivery market saw an impressive growth of 40 per cent in 2014 to touch Rs 350 crore by the end of December 2014, as per a report by the Internet and Mobile Association of India (IAMAI).

     

    As part of the previous year’s industry review data released by IAMAI, the food delivery segment is now witnessing a lot of traction. Significantly, the online food delivery market constitutes 17 per cent of the overall other online services pie.

     

    On the other hand, the share of buying online tickets for movies, sports, shows, concerts in the online service pie has dropped to 49 per cent as compared to 2013 and was pegged at Rs 990 crore in December 2014. The online grocery market garnered six per cent of the total online services pie.

     

    Online booking for commuting (cabs etc) too saw rapid growth during 2014 to touch Rs 600 crore by the end of the year.

     

    As per the report, other online services market, which includes emerging service categories like Online Entertainment Ticketing, Online Commuting, Online Food and Grocery Delivery, has grown with a CAGR of 73 per cent since 2010 and was valued at Rs 2,025 crore by year end.

     

    This segment IAMAI-IMRB data also reveals that the e-tailing category has grown manifold with a CAGR of 33 per cent from Rs 2,372 crore in the year 2010 (Jan-Dec 2010) to Rs 10,004 crore in year 2013 (Jan-Dec 2013). It further grew by 1.4 times and reached Rs 24,046 crore in December 2014.

     

    Mobiles and mobile phone accessories contribute to 41 per cent (Rs 9,936 crore) to the e-tailing segment followed by apparels, footwear and personal items, which contribute 20 per cent. Consumer durables along with kitchen appliances contribute another 14 per cent. Out of the remaining 25 per cent, laptops/ tablets, home furnishings, and books contribute to another Rs 2,780 crore, Rs 1,059 crore and Rs 648 crore respectively.

     

    Emerging categories that comprise products like deals/coupons, toys, gifts, handicrafts, flowers etc. continue to contribute just about three per cent of the e-tailing pie.

  • Tinyowl partners Ameyo to boost food ordering process

    Tinyowl partners Ameyo to boost food ordering process

    MUMBAI:  Tinyowl has joined hands with customer interaction management platform expert, Ameyo. The tie up involves Tinyowl implementing Ameyo’s Customer Engagement Hub to power its inbound and outbound food ordering processes.

     

    Prior to implementing Ameyo, Tinyowl got frequent consumer requests on call drops. This led the company to search for an intelligent contact center technology that was capable of automating the entire dialling process, reducing call abandonments and powering customers’ experience.

     

    Tinyowl co-founder and CEO Harshvardhan Mandad said, “Ameyo’s highly scalable and stable technology has undoubtedly enabled us to manage our entire calling operations in an efficient and smoother way. We have been able to reduce the number of dropped calls from 25% to negligible percentage after its implementation, thus witnessing a significant increase in the business volume.”

     

    “We aim to make consumer’s life easier not just by providing quicker platform but also offering seamless experience to them. For this we always take our consumer’s feedback seriously and work towards the goal,” he added.

     

     Tinyowl believes in customers first theory and have reduced the dropped calls drastically with the help of Ameyo. This led to the increment in their business volume. The abandoned calls, if any, get automatically listed on the Ameyo system, which makes it easy for the agents to follow up.

     

    TinyOwl currently has 140 licenses from Ameyo, which robusts both outbound and inbound call processes.

  • LocoVida inks technology partnership with Times Internet

    LocoVida inks technology partnership with Times Internet

    MUMBAI: LocoVida, a boutique digital technology and advertising firm focused on online vernacular audiences, has partnered with Times Internet (TIL).

     

    As part of the partnership, TIL is licensing its Colombia Traffic Network (CTN) technology to LocoVida to power their advertising campaigns for brands wanting to reach the Tier II and III audiences.

     

    Already Powering Top 100 advertisers in India alone, Colombia Traffic Network (CTN) is one of the largest native network of premium audience in APAC.

     

    LocoVida founder and CEO Anil Kumar said, “We are very excited about this partnership as it offers us the most powerful and robust platform in the country. We chose CTN over others for its premium features and more so, as it is currently being used by TIL themselves and serves impressions across TIL properties. Using CTN, we can facilitate our clients to earn better ROI on their campaigns.”

     

    Times Internet vice president – adtech Swapnil Shrivastav added, “We are very excited to work with Locovida for their deep understanding of the vernacular ecosystem. We look forward to working with them to reach this large set of language publishers who promise to bring the next big set of internet audience to reach this large set of language publishers who promise to bring the next big set of internet audience.”

  • YRF & Vistaprint launch personalised merchandising platform

    YRF & Vistaprint launch personalised merchandising platform

    MUMBAI: Yash Raj Films (YRF) and Vistaprint have joined hands to launch a first-of-its-kind personalised merchandising platform called Film-Me.

     

    Users can add their own images and expressions on products, which will be designed using YRF’s movie library content. The platform is available on Vistaprint’s website, where users can get to the page directly through Vistaprint’s homepage.

     

    Merchandising for movie content in itself is not a new idea but customised and personalised content instantly introduces a whole new dimension for the industry as well as consumers. So instead of simply having a generic T-shirt which just carries the Fan movie logo, (YRF’s next with Shah Rukh Khan), fans can now actually buy a T-shirt with their very own picture or name on it alongside the actor’s silhouette and movie logo in the background.

     

    “This is definitely path-breaking We’ve all loved YRF movies, the characters and the dialogues but for the first time, as fans and movie buffs, you have the opportunity to literally bring all this content into your lives. You might not be able to get a selfie with your favorite superstar but can now have a poster with you and him/her in the same frame through our new platform, Film-Me. We are very excited about the possibilities this opens up to transform most-loved movie content into physical personalised products and look forward to offering a truly wow experience to all movie lovers and fans of YRF movies through Film-Me,” said Vistaprint India MD Nilesh Parwani.

     

    YRF vice president marketing and merchandising Manan Mehta added, “The high degree of customisation that YRF and Vistaprint offer through this first of a kind personalised merchandising range is very different from what we have seen uptill now. Fans will find plenty to love about this collection and the products are sure to be a prized possession among hindi movie aficionados and YRF film lovers.”

  • ShopClues launches kids and gifting stores

    ShopClues launches kids and gifting stores

    MUMBAI: ShopClues has launched two new categories on its platforms namely kids store and gifting store.

     

    ShopClues AVP – categories Nitin Kochhar said, “We are committed to becoming the preferred destination of online shopping for our users. To fulfil this goal, it is imperative that we constantly innovate and enhance our bouquet of selection to meet every need and desire. Kids shopping and gifting have emerged as very lucrative and segment in the e-commerce space and with the launch of these two categories on our portal, we would further consolidate our market leadership position in India.”

     

    The Kids store will offer apparel, toys and accessories for children up to the age of 12. From prams to telescopes, footwear to dolls and soft toys, the entire gamut of children’s needs is available on the platform. Gifting store also will have a plethora of choice segmented by occasions, personalised gifting options and corporate gifting options. One can even shop for gift coupons, make a present of special experiences such as a spa session or a romantic wine dinner or buy bouquets and hampers.

  • Oxigen Wallet partners Payback to maximise customer benefits

    Oxigen Wallet partners Payback to maximise customer benefits

    MUMBAI: Pre-paid service provider, Oxigen Wallet has partnered with Payback to bring a unique value merging loyalty and usage for the benefit of the users. The partnership allows Oxigen Wallet customers to earn and redeem Payback points.

     

    The most powerful feature of this partnership is that customers who have earned Payback points on any other platform can redeem them as cash into the wallet and use it for Oxigen’s service offerings, utility payments and online shopping.

     

    Oxigen Wallet CEO Ankur Saxena said, “Our partnership with Payback builds up inertia to load money into the wallet for transaction. Redeeming Payback points and converting them into cash automatically eases that process and enhances customer value. As a wallet player, we are cautious about discounts and cash backs as it erodes our bottom line. In order to be a long term & stable player we want to focus on strategic tie ups that drive customer value and rewards in a manner that meets business objectives and the Payback partnership is one such example.”

     

    Payback CEO and MD Rahul Rana added, “Our partners are mostly the forerunners of their sectors and we are proud to be associated with Oxigen Wallet. We are looking forward to a longstanding partnership as our focus coincides with each other, i.e. to maximize customer benefit.” 

     

    Using one single card, members earn loyalty points when they shop at a wide range of different merchants and brands – offline and online. This feature is currently enabled on Android and will be out on iOS in a month.

  • Virat Kohli’s Sport Convo aims to be star-backed platform; eyes more partnerships

    Virat Kohli’s Sport Convo aims to be star-backed platform; eyes more partnerships

    MUMBAI: Whether it’s a professional sport or a business venture, the competitive spirit is one thing that’s common to both. The breed of sportspersons turning entrepreneurs is growing formidably and one such player who is becoming a force to reckon with is Virat Kohli – because for this dapper current Indian test captain, scoring centuries at a brisk rate is just not enough!

    Kohli’s Sport Convo, a multiplatform sports social media hub where fans can connect and “convo” about sport, has gathered momentum amongst fans. Kohli stepped into the venture early when it was still in its concept stage and today he couldn’t be happier.

    In an exclusive interaction with Indiantelevision.com, Kohli, who dons the dual hats of a player and an entrepreneur, says, “I am looking forward to the launch in the next month. The guys have been really hard at work to create a product that we can all be proud of. I am looking forward to supporting this business and see it grow.”

    With a vision to make Sport Convo the premier place where sport fans consume sports, Sport Convo managing director and founder Vishal Patel is upbeat about the venture and its progress so far.

    What’s more, the company is also in advanced talks with a few sports stars to invest in the venture. Patel says, “We have been approached by a number of major sports stars across the sport to potentially join Virat Kohli in investing in Sport Convo. We are in advanced discussions with a couple of stars and will make a formal announcement once things are finalised. We believe we will attract a minimum of three other major global personalities to back Sport Convo in the way Virat has. We look forward to making some major announcements soon.” 

    The layout of the site indicates that Sport Convo will not be limited to cricket and hence there is a wide possibility of more stars from across the sports fraternity wearing Sport Convo merchandises and promoting the venture. When queried as to whether the company was planning to rope in more stars, Patel says, “We are a multiple sport platform. We are a star backed platform rather than a star led platform. We want our functionality, content and unique ways of creating content to be at the fore of the product. However, should sport stars want to the join the platform they would be welcomed.”

    Speaking of Kohli’s role in the business, Patel says, “We have worked with him and his team from the early stages of product development. He is a shareholder of the business and an ambassador of the brand. His presence has played a vital role in giving us real exposure and it has been brilliant for us so far.”

    Kholi has been spotted sporting Sport Convo caps and T-shirts on his various public appearances, which helps in the brand’s publicity and exposure.

    “He even wore our T-shirt in Dwayne Bravo’s music video Chalo Chalo, which was a great surprise to us. So to have someone like Virat enthused and motivated to see his investment succeed is excellent for a startup business like us,” Patel says.

    Additionally, Gareth Bale and Alex Hales have also been seen wearing our snapbacks, which are now available to buy at www.convostore.com.

    It was the growth of technology and the spurt of multiple online platforms that triggered Patel to come up with a venture like Sport Convo, where fans can have conversation on various sporting moments. “I have always been passionate about the tech industry and I also am a huge fan of sports. I wanted to combine both my passions to create a hub for sport where fans like me can consume sport in a unique way, and that’s how Sport Convo came into existence,” Patel informs. 

    The yet to launch platform has already roped in 24.7K followers on Twitter and has 5000+ likes on Facebook. “Considering the fact that we have not yet formally launched our platform, we are truly humbled with the kind of social media following that we have received. As of now, we have a more than 30K social media followers, which also includes some sports stars. Some notable sports stars, who have started following us organically are Real Madrid’s most expensive soccer star Gareth Bale as well as England and Essex cricketer Ravi Bopara,” Patel informs.

    Sport Convo’s Beta version, which was launched sometime back, now has more than 15K pre-registered users. Expressing delight, Patel says, “We are glad to say that we had over 15K pre-registrants and another 6K evincing interest in our merchandise.”

    Sport Convo’s Android and iOS apps are slated to launch by end September. “At that point the network will be open to everybody where they can register on the site or download the app. From September to the end of October, we will have a number of updates of functionality that we hope will excite users,” adds Patel.

    At the outset, majority of the marketing strategies will reverberate around social media. “We are in discussions with a number of third party companies including major broadcasters and telecom companies for partnerships. Since our global headquarters are in London, we will be setting up a office in India to handle marketing efforts for the region. We have not hired a marketing agency in India,” informs Patel. 

    Sport Convo will have multiple revenue generating features within the app. Additionally, the venture will also be open to traditional means of advertisement. “Unlike many tech companies, we are endeavoring to build a brand and eventually launch a lifestyle fashion brand backed by social network. This would prove to be a highly unique revenue model for a tech business like us,” says Patel.

    While merchandising will be a major source of revenue, it will not be the only source. Patel says, “Merchandising will be one of the revenue sources but we will not be fully dependent on it. We are implementing some highly unique features, which we believe will provide a strong revenue stream.”

  • PayTM top brand across Mumbai, Delhi, Bengaluru: CouponDunia

    PayTM top brand across Mumbai, Delhi, Bengaluru: CouponDunia

    MUMBAI: PayTM has emerged as the most popular brand among the age group of 25 – 34 in Mumbai, Bengaluru and Delhi as per CouponDunia’s half yearly report Decoding Metro Shoppers.

     

    The report highlights consumer shopping preferences and coupon redemption patterns of CouponDunia users in the above mentioned cities from January 2015 – June 2015.

     

    The report unveils interesting insights around choice of brands, device, categories, etc along with a geographical comparison of the patterns across three cities.

     

    Speaking exclusively to Indiantelevision.com CouponDunia COO Ankita Tandon said, “Being a consumer internet brand, we have a lot of analytical tools through, which we study various consumer insights. Using those tools, we sampled CouponDunia visitors and that’s how we collated the data and came to the observations.”

     

    There was no association with any marketing agency for data collection informed Tandon.

     

    “The power of being a consumer internet brand is data, and hence it will be a shame if we do not use the data to draw our business plan. We sit with the data, study it and then if we find that at a particular time a particular offer is doing well, we continue with it and if possible come up with better propositions,” informed Tandon.

     

    Commenting on the release of the report, Tandon said, “2015’s half yearly analysis emphasizes on how shoppers are embracing discount coupons and deals as part of their lifestyle to derive more value out of their shopping experiences. In this analysis we found that the shoppers use mobile more than any other device to access discount coupons. Shoppers in these three cities are using coupons extensively during weekends. With these trends, slowly and steadily we are heading towards our goal of inculcating the ‘habit of saving’ in every Indian shopper.”

     

    Interesting Consumer Insights from the Half Yearly CY 2015 report are as follows:

     

    Bengaluru Shoppers

     

    · Ola Cabs are most popular in Bengaluru than other cities

    · Friday is the most popular day across 3 cities to look up coupons for Recharges, Fashion, Dining and Commuting

    · PayTM is the most popular brand among the age group 25-34

    · In Bengaluru, most searched brands by men is ebay.in and by women is PayTM

    · Bangalore is the second city who prefers saving more by using coupons

    · Mobile penetration in Bengaluru is 68 per cent

    · Favourite days to shop are Tuesdays and Weekends

     

    Mumbai Shoppers 

     

    · Mobile penetration in Mumbai is 71 per cent; second largest city after New Delhi

    · PayTM is the most popular brand among the age group 25-34

    · Friday is the most popular day across three cities to look up coupons for Recharges, Fashion, Dining and Commuting

    · Favourite days to shop are Wednesday and Weekends

    · In Mumbai, most searched brands by men is PayTM and by women is Dominos

     

    Delhi Shoppers 

     

    · Delhi leads in mobile penetration with 76 per cent across other cities

    · Favourite days to shop are Wednesday and Weekends

    · In Delhi, most searched brands by men and women is PayTM

    · Delhi prefers saving more money by actively searching for coupons

     

  • Snapdeal raises $500 million investment from Alibaba, SoftBank & Foxconn

    Snapdeal raises $500 million investment from Alibaba, SoftBank & Foxconn

    MUMBAI: Snapdeal has secured an investment of $500 million led by Alibaba Group, Foxconn and SoftBank to power its digital commerce ecosystem.

     

    Existing investors Temasek, BlackRock, Myriad and Premji Invest also participated in this round.

     

    Snapdeal co-founder and CEO Kunal Bahl said, “We see this milestone as a significant endorsement of Snapdeal’s strategy and commitment to creating life changing experiences for millions of small businesses and consumers in India. With global leaders like Alibaba, Foxconn and SoftBank, in addition to our other existing partners, supporting us, our efforts towards building India’s most impactful digital commerce ecosystem will be propelled further, enabling us to contribute towards creating a Digital India.”