Category: Multi System Operators

  • Kal Cables breathes a sigh of relief

    Kal Cables breathes a sigh of relief

    MUMBAI: Sun Group owned Kal Cables has finally won the battle it had set out for, after the Information and Broadcasting Ministry (I&B) cancelled the licence of the multi system operator (MSO).

     

    Quashing the cancellation of provisional licence, Justice V Ramasubramanian said that the I&B had not issued any show-cause notice, before cancelling the permit. He also said that the MSO should be given another chance to respond, post which the I&B Ministry can take suitable action.

     

    The Kalanidhi Maran owned Kal Cables had opposed the 20 August order, saying that it is just a MSO and not a channel. And if the I&B had issued a notice, it would have cleared the doubts.

     

    The court has agreed that Kal Cables is not a broadcaster, but a distributor. And so any cancellation based on security reasons, is applicable on the broadcaster and not the MSO.

     

    It was on 20 August, that the I&B ordered cancellation of the provisional licence, giving the MSO, 15 days to wind up its business. After this, Kal Cables approached the court to first put a stay on the order and finally quashing it and also directing the Centre to give a permanent registration to continue its operations.

     

    The MSO was given a permanent licence to operate in Chennai in June 2012, while a provisional licence was given to operate in DAS notified areas in phase II cities in March 2013.  

  • DEN Networks to launch a TV channel

    DEN Networks to launch a TV channel

    MUMBAI: In one big development multi system operator (MSO) DEN Networks has announced its joint venture with Jasper Infotech, the entity that owns and operates the digital commerce platform, Snapdeal.com.

     

    As per this 50:50 joint venture, DEN Networks will set up a television channel to be used as a market place platform for facilitating the sale of branded and unbranded merchandise and services, including vouchers offered by third party sellers subject to necessary approvals.

     

    The MSO is currently busy setting up its internet broadband services in all leading metros. And according to a PTI report, it has already invested close to Rs 250 crore in the project, which will offer the broadband services in Delhi, Mumbai, Kolkata, Chennai, Pune, Lucknow and Ahmedabad in the first stage.

     

    Jasper Infotech currently offers a huge range of product categories, which include: mobiles and tablets; computers, laptops, and gaming; TVs, audio/video, and movies; cameras, lenses, and accessories; appliances; men and women clothing; footwear; sunglasses, bags, and accessories; watches; jewelry and gold coins; perfumes, beauty, and gifting; kitchen and home furnishing; sports, fitness, and health; kids toys, clothing, and baby care; learning, stationary, and hobbies; automotive; and furniture and fixtures through its online store.

     

    It also operates ‘Launchpad’, an e-window that allows Indian innovators and inventors to list, market, and sell their products on the site; and capital assist that provides sellers on its platform with access to funding. Based in New Delhi, the company was founded in 2007.

     

  • Eros International partners with Home Cable Network for movies on broadband

    Eros International partners with Home Cable Network for movies on broadband

    MUMBAI: After announcing a partnership with India’s leading multi system operator (MSO) Hathway Cable & Datacom, Eros International has announced another deal with MSO Home Cable Network.

     

    The deal involves Home Cable and ErosNow, the online entertainment service of Eros International. The subscription-based broadband streaming service of the MSO will enable its subscribers to view content from the Eros library of films and music on multiple devices such as TVs, PCs, laptops, tablets and mobiles.

     

    ErosNow CEO Rishika Lulla said, “ErosNow is the only unique online streaming service in the world to offer both current and classic Bollywood blockbusters, music videos and popular television shows. We are pleased to be partnering with a leading player like Home Cable and make our extensive film content available to their vast subscriber base. With this pairing we continue to extend the reach of ErosNow as a leading digital entertainment brand.”

     

    The online platform currently offers thousands of new and catalogue movies from Eros as well as other Bollywood studios. This includes a large selection of premium TV content syndicated from TV studios as well as thousands of music videos and audio tracks.

     

    Home Cable has services in the Delhi-NCR region and delivers 50mbps broadband to its subscribers. The service will be offered at a monthly subscription price with a base price for unlimited viewing of movies.

     

    Prior to this, ErosNow teamed up with Hathway Broadband for making its content available to its customers on smart TVs, PCs, laptops, tablets and mobiles.

  • Fastway to deploy HD STBs with STMicroelectronics’ cable chipsets

    Fastway to deploy HD STBs with STMicroelectronics’ cable chipsets

    MUMBAI: Fastway Digital TV Services, the multi system operator (MSO) operating mostly in Punjab has teamed up with STMicroelectronics for its HD interactive USB DVR set top boxes. They will have STiH273 HD cable chipsets.

     

    This will enable Fastway deliver high quality HD content and access to several value added services including banner advertisements, interactive TV shopping and education services. It will also provide customers a better viewing experience with HD video and interactivity with advantages such as high integration, low power consumption and unmatched coordinated performance of CPU, video decoder and image quality processor.

     

    Key features of the STiH273 chipsets include 1300DMIPs application CPU; integrated 256kB L2 cache increasing CPU performance for rich applications such as HTML5 browser, user interfaces, HD picture-in-picture and PVR; integrated digital video broadcast (DVB-C) demodulator, optimised to work with high-performance external tuners to meet stringent RF performance requirements of Indian cable networks; 16-bit DDR3 SDRAM support, integrated ePhy, no heat-sink for significant bill-of-material saving; Faroudja image quality processing; high quality and robust 1080p AVC (advanced video coding) video decoder with advanced error correction and concealment capabilities; integrated standby controller offering 0.5W standby power consumption with super-fast resume time; and best-in-class advanced security for all major conditional access systems (CAS).

     

    Fastway Digital TV Services managing director Gurdeep Singh said, “Our new HD digital set top boxes benefit from STMicroelectronics’ feature-packed and flexible system-on-chip ICs, enabling an ideal platform to deliver innovative value-added services such as interactive education services, multi-genre digital music service, restaurants and events search guide and games to customers. With strong local support and cooperation from ST, we are well placed to drive digital migration and bring high quality TV solutions to our customers.”

     

    Fastway Digital TV Services CEO Peeush Mahajan added, “STiH273 is clearly the right choice for our latest generation of STBs. ST has helped us create a customised solution optimised for India that helps us enhance customer satisfaction and sustain our leadership edge in our areas of operation.”

     

    STMicroelectronics vice president Greater China and South Asia region and India Design Center director Vivek Sharma said, “We are proud to be part of Fastway’s digital set-top box roll-out that aims to deliver an enhanced viewing experience to millions of homes around India. Fastway’s selection of ST’s set-top box technology underlines our strengths and commitment to supporting the growth of the Indian digital TV market through cooperation with local key players.”

     

    The chipsets are manufactured using 40nm process technology and support an enhanced processing engine with integrated on-chip features that simplify STB design, along with the possibility of a two layer PC board design. It also allows STB manufacturers to use lower-cost memory and minimise system power consumption, optimising total cost of ownership.

  • Calcutta HC extends stay order on Digicable Comm’s licence cancellation

    Calcutta HC extends stay order on Digicable Comm’s licence cancellation

    KOLKATA: Granting relief to Digicable Comm Services once again, the Calcutta High Court has further extended the interim stay on the cancellation of the registration of the Kolkata-based multi system operator (MSO), till 31 October.

     

    As reported earlier, the MSO had got a stay order on the cancellation of the registration of its licence till 29 August.

     

    The case was again up for hearing on 29 August. “The matter was heard by the bench comprising Justice Nadira Patheria and the stay has been further extended till 31 October 2014,” said Digicable Comm Services VP – operations and technology Lokesh Agarwal.

     

    Last month, the Ministry of Information and Broadcasting (MIB) had cancelled the registration of Digicable Comm.
     

    Digicable counsel had earlier argued in the court that the MIB only stated the reason for cancellation of registration as not receiving security clearance from the Home Ministry. However, it did not give the reason for denial of security clearance. The Ministry counsel, in his response said that the reason for non- clearance cannot be disclosed to Digicable for security reasons.

     

    The court observed that when the MSO received its DAS licence in 2013, it was subject to security clearance from Home Ministry and the same has been denied in the order passed last month. Subsequently, Digicable Comm was asked to stop operations within 15 days.

     
    Digicable Comm however appealed to both the Home Ministry and High Court in order to put a stay on the cancellation.

     
    The company is a joint venture between Digicable (51 per cent) and Kolkata-headquartered Multicar Group (49 per cent) and was formed in 2009 to gain foothold in the West Bengal market.
     

     

  • Hathway: Moving towards a professional organisation

    Hathway: Moving towards a professional organisation

    MUMBAI: The cable TV industry has historically been considered as an unorganised sector. Cable networks were predominantly owned by the local cable operators, area wise, until a few years ago when government mandated digitisation of the cable TV homes.

     

    The amendment bill in 2011 for Cable Television Networks (Regulation) mandated the industry to gradually move from unorganised to an organised sector. Hence, the industry dynamics have suddenly introduced a spurt of new opportunities for growth and increased revenue along with a whole new way of working, with newer systems, processes, technology and most of all – talent.

     

    Maybe that’s why multi system operator (MSO) Hathway Cable & Datacom was awarded the HR Excellence Award organised by Genius Consultants in association with Times of India, in the first time itself when the organisation participated in an HR Award category. The MSOs Human Resource VP Sunil Suji bagged the award as “The HR Leader of the Year” in the Large Enterprise category.

     

    However, the process wasn’t easy. Suji recalls that moving towards being organised, introduced challenges of professionalism, towards building a whole new culture of meritocracy, appreciation, communication and transparency within Hathway.

     

    Traditionally, the Human Resource Function at Hathway has been an administrative / personnel function in nature. “We are dealing with an employee base that is maximum at the ground level. We still continue at a corporate literacy rate of only 40 per cent. And 60 per cent of our employee base is still maximum 10th or 12th pass out with many at the ground level, not knowing how to read or write. This further makes it challenging to drive communication at the lowest levels in the organisation. To be able to come closer to our goal, each passing day requires us to be phenomenally dedicated towards building a culture of growth, meritocracy, appreciation and engagement at Hathway,” says Suji.

     

    It is interesting to note that the various initiatives taken by Human Resource towards developing this culture had to go through a struggle between the old culture versus the new culture. It’s a constant struggle between old processes vs. new processes, old systems vs. new systems and most importantly, a continual struggle between the old legacy driven mindset vs. a brand new professional mindset believes Suji who also takes pride in elevating the HR function in such an industry.

     

    The MSO directly and indirectly employs around 4,500 employees and on an average one sticks with the organisation for seven years. And since an organisation is as good as its people, the MSO has the philosophy of rewarding and recognising. For this, Suji puts in place a uniform and standardised policy across locations for identification and recognition of exceptional work done by individuals and teams – beyond their defined job roles in terms of:  initiative, innovation, consistent efforts, team work, quality /cost consciousness and customer /safety focus.

     

    So came into being four categories of awards namely, Silver Recognition, Golden Recognition, Platinum Recognition and Long Service Awards. Each of the award categories is attached to a cash reward as well.

     

    The reward and recognition process goes parallel to the performance management process except for the fact that it measures performance through KRAs while the other measures and rewards efforts / initiatives outside the KRAs / defined job role.

     

    A few more changes were brought in too. For instance, in the history of the organisation, there was no Mediclaim policy for the employees. “As a benefit initiative, we drove an employee benefit policy for all employees. The Hospitalisation Policy provides for reimbursement of hospitalisation expenses incurred in the process of recovery from an ailment. While the employees on the rolls of the company are covered, outsourced companies like Cable Tech and Planman have also been extended with the benefit,” he informs.

     

    Being an unorganised sector, the MSO had about 72 odd designations prevailing in the system. With the help of management inputs, the HR has been instrumental in revising 72 designations into 24 (divided as management and staff cadre designations). This has brought a lot of standardisation into the HR operations and has also cleared various administrative ambiguities prevailing into the system.

     

    Suji says, “The employee policies at Hathway certainly needed revisions to address administrative ambiguities, reduction in cash outflows, and upgradation in terms of benchmarking with industry standards as well as benchmarking with group companies of the Rajan Raheja Group.”

     

    Accordingly, a number of policies were revised; while many were newly introduced. Some examples of the same are: revised leave policy to curb encashment, limit accumulations and incorporate accommodations in ERP system, introduction of code of conduct, whistle blower and harassment policies because though these are softer elements, they impact the organisation in a large fashion. Particularly, in the current context at Hathway, when there is growth anticipated in a large way, amongst other changes.

     

    In particular, Suji is proud of the harassment and whistle blower policy. “We have stringent disciplinary and management processes to enable the effectiveness and awareness of these policies,” he adds.

     

    He takes pride in the fact that amidst the cultural barriers of old legacies, people mindset, resistance by employee groups, a lot of these transitions have been implemented seamlessly across all locations. The next important highlight is that all of the above transformations have been conceptualised, conceived and implemented in the last one year i.e. (July 2013 to July 2014). The HR’s mission is to transform the industry.

     

    Suji is thankful to the company’s MD and CEO Jagdish Kumar for cooperation and the assurance from the board to bring in these phenomenal changes.

     

    On what are the big HR-related issues present in the sector, Suji states that the industry is still in an unorganised phase and hence, has a lot of potential to improve. “Hathway has taken the first leap and it certainly deserves the first mover advantage. In various conferences / seminars, when we meet our counterparts in the cable Industry, Hathway is proud to announce some of the breakthrough practices – towards developing a professional organisation. We have miles to go and these are just the baby steps…”

  • JAINHITS uplinks on 11.3 meter ViaSat antenna in the APAC

    JAINHITS uplinks on 11.3 meter ViaSat antenna in the APAC

    NEW DELHI: Headend In The Sky (HITS) operator JAINHITS has become the first service provider to uplink on 11.3 meter ViaSat antenna in the Asia-Pacific region.

     

    The antenna is in line with the latest digitisation amendments announced by the government. This installation will allow JAINHITS to provide better signal quality which is available at all business partners downlink set-up. In addition to this, the quality of signals emitted will be uniform and will significantly eradicate interference of any kind.

     

    On this endeavour, Noida Software Technology Park Ltd (NSTPL) head- regulatory & corporate affairs Devinder Singh said, “With the commissioning of 11.3 meter ViaSat antenna, we expect high quality of pan India based digitised TV coverage. We have got all the mandatory tests done and will start up-linking very soon. With the advent of this technology and its implementation by JAINHITS, we hope to re-invent the entire TV viewing experience for our customers by providing them with the maximum network uptime.”

     

    From a compliance standpoint, the antenna complies with FCC and ITU regulatory standards on emissions. Apart from that, it meets INTELSAT’s Standard F-3 and B requirements with minimal satellite re-pointing time using a high speed motorised option. It even comes with 180 degree continuous azimuth coverage and features like lighting, protection and de-icing that can make it survive wind speeds in excess of 201 km/hr.

     

    JAINHITS head Rakesh Gupta said, “With an insight into this dynamic consumer world, establishing an up-link with the 11.3m ViaSat is a part of our on-going effort to enhance the TV viewing experience for our customers.  JAINHITS distribution partners across India will get to approach customers with a unique set of product USPs, one of them being BIS certified STB’s and the other of course a technologically advanced platform and uplinking facility through 11.3m ViaSat antenna for better picture quality, and with uninterrupted signals.”

  • Sumangali Cable refused licence by MIB

    Sumangali Cable refused licence by MIB

    NEW DELHI: Kalanidhi Maran owned Sumangali Cable Vision has been asked to stop distributing signals in Chennai.

     

    The Information and Broadcasting Ministry has asked the multi system operator (MSO) which is part of Kal Media Services founded by the Maran family, to wind up its business in 15 days.

     

    A note on the Ministry website said Kal Media Services had been denied permission on 20 August due to denial of security clearance by the Home Ministry.

     

    Permanent licence had earlier been issued for 10 years on 19 June 2012 for Chennai Metropolitan area and provisional given on 7 March last year for phase II cites.

     

    It is learnt that the Ministry has asked Sumangali to run a scroll on its channels asking subscribers to switch to other MSOs.

     

    While the Ministry refused to comment on this development, a source from Sun TV which forms part of the group denied that this had anything to do with any familial dispute between the Maran brothers.

     

    The Ministry had last month announced that 16 MSOs which had provisional permissions had been denied permanent licences. These refused permission includes: Skynet Digital Services, Jai Maa Vaishno Entertainment, Intermedia Cable Communications, Supersonic Networks and Godfather Communications. Thus Sumangali run by Kal Media makes the seventeenth MSO denied permission.

  • Hathway bags HR Excellence Award

    Hathway bags HR Excellence Award

    MUMBAI: Multi system operator Hathway Cable & Datacom has added another feather to its cap by winning the HR Excellence Award organised by Genius Consultants in association with Times of India.

     

    This was the first time ever that Hathway as an organisation had participated in an HR Award category and its Human Resource VP Sunil Suji bagged the award as “The HR Leader of the Year” in the Large Enterprise category.

     

    Suji commented, “This recognition brings a great sense of achievement along with an added responsibility to excel further. I dedicate this award to my HR team, who has been instrumental for all the achievements in the last year. Along with the team, I look forward to enable movement of the HR function to a business Partner Model by developing Centers of Excellence and an HR strategy aligned to the Business. Various plans towards improving the learning function and compensation strategies are on the cards.”

     

    Hathway MD and CEO Jagdish Kumar said, “My heartfelt congratulations to Sunil for this esteemed achievement.  This is a well-deserved recognition. It should motivate him to achieve greater excellence in making Hathway the most preferred employer. I also appreciate the various HR initiatives taken by him with regards to policies and governances that has made Hathway more organized and distinguished in Cable and Broadband sector.”

     

    About 450 organisations from across the country participated in the event – namely, Mahindra & Mahindra, Exide Industries, L& T Finance, Tikona Digital Networks, Jubilant Food Works, Viom Networks, Berkedia Services, amongst others.

     

    The company’s EVP Jagadesh Babu Botta stated, “I extend my hearty congratulations to Sunil for his exemplary efforts in HR which have led to the receipt of this award. This transformation of the HR functions towards increased partnership with the business, thereby enabling a dynamic work culture. His efforts in developing a vibrant HR team, talent acquisition, learning and employee welfare are highly appreciated.”

     

    Genius HR Excellence Awards was instituted in the year 2011, and the last three years have been very successful wherein blue chip companies across all segments of the industry, have participated on a pan India basis and have won the awards. 

  • Digitisation extension 2015: MSOs, LMOs smile; broadcasters sigh

    Digitisation extension 2015: MSOs, LMOs smile; broadcasters sigh

    MUMBAI: It was a decision that most had been anticipating would be taken. But when it did come, it came as a bolt from the blue. Four months before cable TV digitisation had to be completed pan India, the government – through information and broadcasting (I&B) secretary Bimal Julka – announced to industry via indiantelevision.com that a decision had been taken to extend it to December 2015.

     

    (While this is what Julka has told us, certain sections in the industry have suggested that end-2015 is the analogue sunset date for phase III towns and villages; the date for phase IV regions may end up being December 2016.)

     

    Earlier this year, the previous UPA government’s Information and Broadcasting (I&B) Minister Manish Tewari had held a task force meet with all the stakeholders to state that digitisation was to go on as planned with phases III and IV being merged. The deadline was December 2014 to implement digitisation in digital addressable system (DAS) phase III and IV while simultaneously implementing billing in phase I and II, which was to have been done much earlier.

     

    However, the new advancement of the deadline by the current BJP government, comes across as a breather to the beleaguered and unprepared  cable TV industry that claims to be facing a shortage of funds to execute the seeding of 75 million boxes.

     

    The MSO and LCO fraternity is heaving a sigh of relief following the extension. Says Den Networks CEO SN Sharma: “After long, the government’s commitment is visible and there is clarity of date. For phase I and II we had built the tempo and campaign well in time and now with this announcement, things for phase III and IV will also fall in place. The government is also keen to push indigenous production of set top boxes which will bring out a 15 per cent reduction in prices. These next two phases constitute about 70 per cent of the cable TV base. We are now waiting for STB producers to tell us they can deliver the demand.”

     

    The new I&B Minister Prakash Javadekar has time and again reiterated the government’s intention to give a fillip to indigenously produced STBs.

     

    LCOs seem to be a happy lot. Says Maharashtra Cable Operators Foundation (MCOF) president Arvind Prabhoo, “This gives time for the last mile operator (LMO) to plan for a year and execute it as mandated by the Telecom Regulatory Authority of India. Our association will educate LMOs about the benefits of digitisation. We will be able to rope in more investors and manufacturers to come up with schemes for executing voluntary digitisation.”

     

    Digitisation in DAS I and II areas has also not yet been implemented in the way as had been envisaged. Billing and conditional access systems (CAS) have yet to take off in several DAS I and II towns.

     

    IMCL managing director and group CEO Tony D’silva feels that the extension does not make much of a difference if the government’s resolve is not strong enough. “Just by postponing or sticking to a date does not change the speed of digitisation. It has to be a much more detailed and flushed out action plan on how the MSO, LCO, broadcaster and the government will be brought together. It is great that they have clarified their position, now there needs to be an actionable plan by putting together a core committee,” he opines.

     

    However, the most unhappy of the lot are the broadcasters because it delays their dreams of getting higher subscription revenues from MSO, cable ops, and the subscriber by a year. Most feel that the one year delay will lead to everyone in the ecosystem slackening the pace, with delays hitting the process and spread of digitisation once again.

     

    Colors CEO Raj Nayak is of a similar opinion. Says he, “We were really looking forward to phase III and IV to be completed by December as after much delay and deliberation the sunset date was arrived at. Our business plans were geared accordingly. I am sure there must have been a good reason to postpone and a three month extension would have been understood, but postponement by one whole year is slightly disappointing.

     

    “Having said this we are glad that the digitisation process is on track and looking at it through a positive lens I am sure this would give the industry an opportunity to learn from the mistakes of phase I and II and hopefully put better systems and processes in place so that the respective stakeholders including the broadcasters get our fair share.”

     

    News broadcasters are most pained by the excessive carriage fees that are being demanded of them, even as revenues continue to sag. News Broadcasters Association president and NDTV executive vice chairperson KVL Narayan Rao is disappointed with the extension. “Complete digitisation will bring transparency to TV broadcast distribution while delays will only affect that goal,” he states.

     

    Various reports predict different dates of completion of digitisation in India. Amongst the most recent ones brought out by Singapore-based Media Partners Asia (Indiantelevision.com’s partner for the annual pay TV gathering India Digital Operators Summit)  has stated that by 2017 only 70 per cent of the pay TV market in India will be digitised. 

     

    We, at indiantelevision.com, believe there are several other measures that could be put in place by the government (read I&B ministry), the regulator, and the industry:

     

    *For starters, changing the mindset of the cable TV ecosystem that digitisation and true pay TV is useful to all those in it, and not harmful, needs to be communicated effectively.

     

    *Second, the government could set up a digitisation transition fund, which helps educate, train and provide seed capital to and rewards cable TV operators who walk that path.

     

    * Third, it puts in place policing and penalising measures to cane those who don’t.

     

    *Fourth, they need to ensure that valid and correct subscriber information is collected by every cable TV operator or MSO and recorded in their SMS and possibly made available to the authorities.

     

    * Fifth, once this is done, ensure that a legitimate bill is issued to every subscriber.

     

    * Sixth, the ministry, the TRAI and the government could announce future-proof (at least for a three to four year period) technical specifications and standards for set top boxes, so that garbage zapper boxes are not dumped on India and on an unknowing and unsuspecting home viewer.

     

    * Seventh, leave pricing to the market place, rather than mandating 10-15 per cent price increases. Sure broadcasters want to increase subscription revenues, but they would not be so foolish so as to price their channels so high that they drive away consumers, and in the process their collections. Some might choose to have stiff price tags, but their business plans, obviously, will have factored that in, to have a smaller niche subscriber base. Does the government mandate how much a pair of Armani jeans can be priced at?

     

    * Let cable TV operators be drawn in to deliver broadband – provide them technology, assistance, funding – so that they can be one of the constituents who will help fulfil the Modi government’s grand plan to digitise the country.

    While there are many other measures that could be drawn up and while some may not approve of what we have prescribed, we have decided to stick our necks out and made some suggestions. We would love to hear different perspectives from our readers. Please feel free to let us and others in the industry know by posting your comments below.